Customer Reviews for HP Smart Tank 5101 Wireless All-in-One Color Ink Tank Printer Scanner Copier, 2 years ink included (1F3Y0A)
Item # : 24553819
Model # : 1F3Y0A#B1H
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $189.99, Regular price was $259.99, You save 26%
1-hr pickup
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1446 reviews
Most helpful positive review
Posted May 9, 2022
HP Smart Tank 6001 All-in-One Printer
I received this printer in exchange for my honest review. When I received the package, it was fully intact with no damage. After opening the box, I found it to be packaged very well with all necessary information needed to set up the printer. The set up went as planned by following the step-by-step instructions included. Installing the ink went better than I had anticip...
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VS
Most helpful critical review
Posted May 12, 2024
It didn't meet my needs
The print quality was good. It doesn't have automatic 2 sided printing and it doesn't tell you which way to load for the second side. It is not possible to load much paper and it has to sit out on top of the printer sticking up. It won't automatically print from a PDF, you have to open Adobe Reader or something program like that and save it. It was not easy to chang...
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CSchmidt
Reviewed at:
HP Canada
Posted Jun 23, 2025
Works great for small offices
Great little printer. Only used for a month and it is working great. No issues yet. Easy to hook up to computer, easy to fill/refill the ink tanks. Print jobs are coming out and looking good.
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RAYMOND M.
Verified Buyer
Posted Jun 21, 2025
Great
We have 2 of these copiers and they work great
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Staples Customer
Verified Buyer
Posted Jun 18, 2025
Good to Go
Nice printer. Great document and picture printing.
Set up was easy but kept becoming unavailable even though still connected to wifi. Turned it off then on and then it was found by HP Print app. However soon became unavailable again when printing completed.
Fixed by turning off AND unplugging for 30 seconds. Turned on and it’s been found by HP Print app for the last 2...
Set up was easy but kept becoming unavailable even though still connected to wifi. Turned it off then on and then it was found by HP Print app. However soon became unavailable again when printing completed.
Fixed by turning off AND unplugging for 30 seconds. Turned on and it’s been found by HP Print app for the last 2...
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Staples Customer
Verified Buyer
Posted Jun 18, 2025
Nice printer
It was super easy to set up and use. It is not very conducive to scanning multiple page documents if that’s important to you.
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JEANNIE C.
Verified Buyer
Posted Jun 16, 2025
5101
I found it hard to set up and I don't care for the way the paper is put in without any protection from dirt. The product did come with instructions which helped but I am disappointed in it. It also requires HP smar which only works on 2.4 GHZ for the internet wireless and I had to call the phone company to add the 2.4 back in.
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Trimty
Reviewed at:
hp.com
Posted Jun 15, 2025
HP Smart Tank 5000 AIO
Very unpleased with 2 sided print being "manual." I just assumed it would be automatic since my previous HP ENVY 4512 was.
Print speed is rediculously slow.
Print speed is rediculously slow.
1up votes 1
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Staples Customer
Verified Buyer
Posted Jun 10, 2025
Ok
Since it’s just for home printer that’s not used a lot it’s ok. It doesn’t print very fast. Does the basics of copy, scan and print.
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Farzana Hadaday
Reviewed at:
hp.com
Posted Jun 8, 2025
Time It Takes to Print
I just recently bought the HP Smart Tank 5101, I love the crisp colors but the machine takes a long time recognizing and printing. The other day it wouldn't print and I had to delete the printer from the computer and redo everything all over again which was a hassle since I was in a time crunch to get documents printed.
Other than that, I have only had it installed ...
Other than that, I have only had it installed ...
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Eldora
Reviewed at:
hp.com
Posted Jun 7, 2025
Won't buy an HP again
Slow printing, noisey.
Will never buy an HP again.
Back to Epson next.
Will never buy an HP again.
Back to Epson next.
1up votes 1
1down votes 1
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V. KIRK
Reviewed at:
hp.com
Posted Jun 7, 2025
Not happy with purchase.
Extreme difficulty connecting to the printer to print documents. Unable to print excel and word documents. Can only print PDFs.
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#Nor
Reviewed at:
hp.com
Posted Jun 5, 2025
Not as advertised - will require internet to set up, prints lots of guides but not what is needed.
Unable to get printer to operate as advertised. The Wi Fi direct print requires internet access. Information on this is sparse and the ability of Tech Support to assist is limited - requires internet access. I have two tickets trying to get this addressed, both closed by HP Support with problem still occurring. Big issue with HP Support is that they do not understand th...
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G. Singleton
Reviewed at:
hp.com
Posted Jun 5, 2025
Printer was returned.
The printer do not work. I was forced to return it.
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SUSAN F.
Verified Buyer
Posted May 21, 2025
Does not respond to my computer
It seems to print from my laptop, but not from my Dell Windows 7. And we've tried calling for help, but got someone hard to understand, perhaps from India who wanted to charge to fix the problem. $150!
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Response from Staples :
The HP Smart Tank 5101 printer is designed to work with modern operating systems, and HP's official support page primarily lists drivers for Windows 10 and newer. There is no explicit mention of Windows 7 compatibility.
However, you might still be able to use basic printing functions if Windows 7 recognizes the printer as a generic device. If you want to check further, you can visit HP's support page for detailed specifications or their driver page to see available software options. ^MS
Staples C., May 22, 2025
PAULA A.
Verified Buyer
Posted May 4, 2025
Printer
Easy to install prints quickly love it
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Staples Customer
Verified Buyer
Posted Apr 28, 2025
HP Smart tank
So far so good. I like it
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Orlando
Verified Buyer
Posted Apr 21, 2025
Horrible experience with HP support.
First off Staples is wonderful. This has nothing to do with them. We purchased this HP smart tank from Staples and within the first month the unit was defective. I myself have worked with HP for many years, so I am able to recognize when a unit is defective and I know that customers have to go through the warranty process if it cannot be returned to the store.
We have ...
We have ...
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4up votes 4
1down votes 1
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HERBERT B.
Verified Buyer
Posted Apr 18, 2025
New Printer
It does everything we need it to do for a reasonable price
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Staples Customer
Verified Buyer
Posted Apr 15, 2025
Great Experience
Susan did an exceptional job helping me with this purchase. She was very busy due to low staffing but took the time to try to locate a printer that I wanted to purchase buried in the back room without success. She then took the time to order the printer on line for next day delivery. The next day she called me to tell me that the printer had arrived. In today’s retail w...
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Staples Customer
Verified Buyer
Posted Apr 15, 2025
So far, so good. Store staff was great
I like the ease of set up (with great online support). I love the tank system; less plastic/more copies! The store staff is very informative and patient.
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NEIL A.
Verified Buyer
Posted Apr 15, 2025
Great Service
I was happy that this the printer worked and the cashier was real helpful to me.
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