Customer Reviews for Lenovo IdeaPad Flex 5 16" LCD 2-in-1 Touch-Screen Laptop, Intel Core i5, 3.4 Ghz, 8GB RAM, 512GB SSD, Windows 11 (82Y10009US)
Lenovo IdeaPad Flex 5 16" LCD 2-in-1 Touch-Screen Laptop, Intel Core i5, 3.4 Ghz, 8GB RAM, 512GB SSD, Windows 11 (82Y10009US) is Out of stock
Item # : 24559660
Model # : 82Y10009US
Processor
3.4 Ghz Intel Core i5 processor
Memory
8GB RAM LPDDR4X SDRAM
Hard Drive
SSD
Display
16-inch 1920 x 1200 resolution
Operating System
Windows 11
Graphics card
Intel Iris Xe Graphics
Price is $819.99
49 reviews
Most helpful positive review
Posted Mar 6, 2024
Customer Service
Nims was very helpful. He’s professional knowledgeable effective and efficient! The shopping experience is 2nd to none.
VS
Most helpful critical review
Posted Jun 18, 2025
It’s a piece of …
I purchased this computer in September of 2023. It’s now 16 months old and I’ve been told I need a new one. No memory hardware problem with the camera overheating already had the fan replaced once. Bought the one year manufacturer extended warranty which I was told was an international warranty. Important because I live overseas. When I tried to get them to help wit...
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C.R.
Posted Jun 18, 2025
It’s a piece of …
I purchased this computer in September of 2023. It’s now 16 months old and I’ve been told I need a new one. No memory hardware problem with the camera overheating already had the fan replaced once. Bought the one year manufacturer extended warranty which I was told was an international warranty. Important because I live overseas. When I tried to get them to help wit...
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W.B.
Posted Jun 19, 2024
laptop worth every penny
i do have a beef with staples though. when i ordered the laptop i was under the impression it was at the store and could be picked up the next day. not the case it was about 10 days later i received it. defeated the purpose of ordering through them for quick use in a hospital bed.
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ALAN B.
Posted Apr 20, 2024
New Laptop
I'm just getting used to it but so far I like it very much !!
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C.R.
Posted Mar 6, 2024
Customer Service
Nims was very helpful. He’s professional knowledgeable effective and efficient! The shopping experience is 2nd to none.
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ALLEN A.
Posted Jan 12, 2024
Helpful Employee
Dennis is a plus to Staples. Was great during entire process
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D.A.
Posted Dec 26, 2023
Great Little Laptop
I like the 14" size. I love that it's a touchscreen. It was worth the price. The tech support gave me all of my programs and installed my new printer. I am happy with this purchase.
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Ono
Posted Dec 20, 2023
Staples keep canceling the order
I put the order the order thru Staples.com few times but keep getting cancel few hours later without any detail information. When I called the Customer Service they could not help either.
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D.B.
Posted Dec 4, 2023
Great service
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Blake
Posted Dec 2, 2023
Lenovo Laptop
From the very start I got excellent information & tech support. The store manager got me going in the right direction & the tech department got me set up with everything I needed to make the transition from a PC to a Laptop. Plus they provided me with support after the transition. I would highly Staples for the services they offer!
1up votes 1
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C.P.
Posted Dec 1, 2023
This is a great laptop/tablet. My first touchscreen!
I got this for reading the newspaper because my eye sight is challenged but I am using it for everything - spread sheets letters shopping… It’s a nice tool!
1up votes 1
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C.W.
Posted Nov 14, 2023
very helpful
I have been baiting laptops at Staples for 20 years including laptops for my children back when they were in high school and college! The tech staff have always been helpful. The packages I bought gave me opportunities to have my laptops serviced if needed. I am. retired teacher and staples has always been my "go to"store for supplies. Thank you Rob and Miles for co...
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A.P.
Posted Oct 30, 2023
Great purchase
Can’t say much since I haven’t had it for that long but so far I am very pleased with it.
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JordanY
Reviewed at:
lenovo.com
Posted Oct 28, 2023
Great Laptop, Terrible Cooling System
Overall the laptop is really good. The CPU in particular is really good performance for the price. If only they implemented a cooling system that didn't cause it to overheat frequently I might actually be able to use it.
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Response from Staples :
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Poornima_Lenovo, October 31, 2023
MARCY D.
Posted Oct 18, 2023
Very please with my purchase!
I finally replaced my TEN YEAR OLD desktop with this laptop and REALY like it. So much faster and I think I'm going to love the portability of it. Staples also transferred my data from the old PC to this new one. There was some initial trouble getting my Quickbooks files transferred over but no reflection on Staples support. I learned I needed to call myself to ge...
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TIFFANY R.
Posted Oct 4, 2023
Great Job by Staples (Westminster MD)
Colin was so helpful with this product purchase. They set it up for me in a day and I was able to pick it up with no problems. Haven't started using it yet; but the service was great!
1up votes 1
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STEVEN B.
Posted Sep 23, 2023
Great value for a great laptop
It is well made sleak in appearance and it does everything I needed it to do.
1up votes 1
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TED M.
Posted Sep 18, 2023
IT IS A GOOD LITTLE DESK COMPUTER. EASY TO USE AND A NICE SCREEN
1up votes 1
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ANITA K.
Posted Aug 28, 2023
Laptop is so fast and I love it
1up votes 1
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T.M.
Posted Aug 17, 2023
Laptop buying made simple
Ewan the computer care associate walked thru each question I had after I had narrowed down my choices by must haves. He was amazing! I love the price and so far I love the product.
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K.M.
Posted Aug 15, 2023
Great Low-cost Workhorse
I got this laptop for my start up business just needing a low-cost option to do basic browsing use cloud-based programs and basic Microsoft Suite options. It's been an easy to use tool that did not break the budget!
2up votes 2
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