Customer Reviews for Epson EcoTank ET-2400 Wireless Color Inkjet Printer, All-In-One Supertank, Print, Scan, Copy (9592581)
Item # : 24561426
Model # : 9592581
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $169.99, Regular price was $189.99, You save 10%
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Over 30
334 reviews
Most helpful positive review
Posted Dec 29, 2025
Mon achat
Fonctionne très bien. Belle qualité d'impression. Facile à utiliser.
VS
Most helpful critical review
Posted Oct 23, 2025
The ink jets will lock up in 2 years or less.
Sorry Epson, this is a fail.
I barely used this thing, maybe 2-3 prints over a couple of years, the ink heads have solidified. I bought a cleaning kit to run through the heads, blank pages are all I get. Does it say in the paperwork to run a print check page every week?
I barely used this thing, maybe 2-3 prints over a couple of years, the ink heads have solidified. I bought a cleaning kit to run through the heads, blank pages are all I get. Does it say in the paperwork to run a print check page every week?
Jo
Verified Buyer
Reviewed at:
staples.ca
Posted Dec 29, 2025
Mon achat
Fonctionne très bien. Belle qualité d'impression. Facile à utiliser.
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Roselia 57
Reviewed at:
staples.ca
Posted Dec 20, 2025
Difficile de nettoyer les tetes et aligner!
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Louise McQ
Verified Buyer
Reviewed at:
staples.ca
Posted Dec 9, 2025
Install ET-2400
Very frustrating… Laptop Install is not obvious on laptop, still not reachable… I am stumped, and not able to print to it… I don’t want wireless install, I want regular setup !!!
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XSENSEBLUE
Verified Buyer
Reviewed at:
Quill
Posted Dec 5, 2025
A good item and price.
A good item and price. A good item and price. A good item and price.
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mmbass4
Reviewed at:
epson.com
Posted Nov 16, 2025
WIFI connection issues
It has to be hooked up to 2.4ghz and will not connect to 5ghz WIFI. This caused troubles and extended set up time. It also did not print from my android phone very well. It printed part of a document and then stopped. Print quality when printing from my computer was good. I would not recommend this product because of the WIFI issue.
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Response from Staples :
Hi mmbass4, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your ET-2400 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph
Joseph, November 17, 2025
Paint Party
Verified Buyer
Reviewed at:
staples.ca
Posted Nov 6, 2025
Gets the job done
It works great, I purchased two for my new business. One for Sublimation and one for promotional printing and they work great. Small glitches with software but I have found a work around.
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Lorna
Verified Buyer
Reviewed at:
staples.ca
Posted Oct 31, 2025
Excellent printer
I have always had good luck with Epson printers. I like the ink tanks so I'm not spending a fortune on cartridges. My only complaint is it doesn't do duplex printing.
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Kevinclarktv
Reviewed at:
epson.com
Posted Oct 23, 2025
The ink jets will lock up in 2 years or less.
Sorry Epson, this is a fail.
I barely used this thing, maybe 2-3 prints over a couple of years, the ink heads have solidified. I bought a cleaning kit to run through the heads, blank pages are all I get. Does it say in the paperwork to run a print check page every week?
I barely used this thing, maybe 2-3 prints over a couple of years, the ink heads have solidified. I bought a cleaning kit to run through the heads, blank pages are all I get. Does it say in the paperwork to run a print check page every week?
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Response from Staples :
Hi Kevinclarktv, we’re sorry to hear you’re having issues with your Epson ET-2400. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 a.m. – 4 p.m. (PT), Monday – Friday. Sincerely, Jacob – The Epson Team.
Jacob, October 24, 2025
YN
Verified Buyer
Reviewed at:
staples.ca
Posted Oct 23, 2025
Good photo quality
Decent photo quality and easy to set-up
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ShaqLiedToYouAndMe
Reviewed at:
epson.com
Posted Oct 15, 2025
Run away.
we are on the second one now, TWO that have ZERO connectivity to either the Chromebook or MacBook pro. There is very little communication with the app, as I have tried many avenues to remedy the headache, which is The Epson EcoTank 2400. And seeing the return process is so excruciating, we are out over $400 now and stranded with two printers that, if there is a print ...
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Response from Staples :
Hi Epson Customer, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph
Joseph, October 16, 2025
exasperated
Verified Buyer
Reviewed at:
staples.ca
Posted Oct 2, 2025
WOW
Holds a large amount of paper Good software Seems easy on ink plus on premium glossy paper does a fantastic color photo
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ErinDee
Reviewed at:
epson.com
Posted Sep 4, 2025
Awful
Stopped working shortly after purchasing. Some issue with a firmware update. It won't power on. It won't connect to the wifi. It won't work via USB.
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Response from Staples :
Hi ErinDee, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph
Joseph, September 5, 2025
JANET S.
Verified Buyer
Posted Sep 3, 2025
Good basic tank printer. does the job and no overpriced cartridges to deal with. If it lasts as long as my previous Epson that will be another plus.
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BORICUA7310
Reviewed at:
epson.com
Posted Aug 24, 2025
PROBLEM TO PRINTING
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Response from Staples :
Hi BORICUA7310, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph
Joseph, September 2, 2025
Jan27909
Reviewed at:
epson.com
Posted Aug 13, 2025
Printer heads dried up
Printer heads dried up
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Response from Staples :
Hi Jan27909, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph
Joseph, August 27, 2025
Jr Bridenbaugh
Reviewed at:
epson.com
Posted Aug 11, 2025
I have spent hours try different ways your support group to help me CASE # 250-725-002400
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Response from Staples :
Hi Jr Bridenbaugh, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph
Joseph, August 26, 2025
WPGl
Reviewed at:
epson.com
Posted Jul 26, 2025
Disappointed
Easy to set up; impossible to get WiFi connection to work
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Response from Staples :
Hi WPGl, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-2400 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Joseph, July 30, 2025
MommaC
Reviewed at:
epson.com
Posted Jul 22, 2025
good while it lasted
Good ink value. i cant tell you how many pages i got to print with just the first bottles. however now the printer wont connect to my new network nor my new computer so ive been unable to use it for over a year. Ive tried everything to get it to work searched google and youtube to get no helpful answers
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Response from Staples :
Hi MommaC, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-2400 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Joseph, July 28, 2025
Ugene
Reviewed at:
epson.com
Posted Jul 18, 2025
I haven't used the printer enough to comment on how good it functions. I will only comment on how difficult it was to set up software program. I'm a old octogenarian not super computer talented, but I think it would be difficult for many folks. I replaced a XP-620 that was much easier to set up. Now I hope it prints / copies as good as my XP-620 .
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Response from Staples :
Hi Ugene, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Joseph, July 28, 2025
JS12
Reviewed at:
epson.com
Posted Jun 30, 2025
Not compatible with Windows 11 ARM
Do not buy! It worked fine with older Windows versions but this printer is not compatible with my new Windows 11 ARM. Epson is 2 months late is providing drivers compatible with this processor and has no idea when they will be available. For now I have a very expensive paper weight and will need to go buy another printer (not Epson).
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