Customer Reviews for LG 115-Volt 12000 BTU (7000 BTU DOE) Portable Air Conditioner with Remote, White (LP0721WSR)
Item # : 24568475
Model # : LP0721WSR
- No professional help needed for air conditioner installation, just plug it in and turn it on to beat the heat
- With 2930.71 W cooling power, maintain the temperature of a given space
Price is $461.79
1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Over 30
410 reviews
Most helpful positive review
Posted May 7, 2025
Air conditioner
We have now three in our leased home. They work great and don’t take up allot of space.
VS
Most helpful critical review
Posted Jun 11, 2025
Ac stop working. Barely use the ac.
Just stop working this was going to be on the 3rd summer. Seattle Washington summer are short only have this AC UNIT RUNNING FOR LESS THAN A MONTH total of two years.
Andyluong
Reviewed at:
lg.com
Posted Jun 11, 2025
Ac stop working. Barely use the ac.
Just stop working this was going to be on the 3rd summer. Seattle Washington summer are short only have this AC UNIT RUNNING FOR LESS THAN A MONTH total of two years.
0up votes 0
0down votes 0
Report
Response from Staples :
Hey there, Andy! We want to make sure that your LG AC unit is working again, so you can have a cool and relaxing summer. This link (https://tinyurl.com/2yygnq27) may have some troubleshooting tips to help get your unit up and running. So we can look into this further with you, please send us a private message on social media at @LGUSSupport with your contact details, model number, and more details about what's happening with your unit. We're here, and we're ready to help! *Josh
, June 13, 2025
SANDRA N.
Posted May 7, 2025
Air conditioner
We have now three in our leased home. They work great and don’t take up allot of space.
0up votes 0
0down votes 0
Report
mike0460
Reviewed at:
lg.com
Posted Oct 17, 2024
Comfortable Cold Air
It's powerful and comforting air conditioner. Seems to be made with cheap outside plastics!
0up votes 0
0down votes 0
Report
Dawgs26
Reviewed at:
lg.com
Posted Sep 8, 2024
Great features very easy to maintain
[This review was collected as part of a promotion.] Bought this to help out our older AC unit. Heat in South Georgia is very hot!!!! Humidity is unreal. Great Portable AC
0up votes 0
0down votes 0
Report
Hetorin
Reviewed at:
lg.com
Posted Aug 29, 2024
Little AC that could
[This review was collected as part of a promotion.] Great little AC unit that works as advertised and definitely cools a 15X15 sq ft room with no trouble.
0up votes 0
0down votes 0
Report
Mickael Macht
Reviewed at:
lg.com
Posted Aug 17, 2024
Great
Purchased 2 yes ago to help with our rv ac units to assist with the Oklahoma heat.
Has performed very well so far. Only issue is finding a drain line for this unit, still looking.
Has performed very well so far. Only issue is finding a drain line for this unit, still looking.
0up votes 0
0down votes 0
Report
Harry McDiarmid
Reviewed at:
lg.com
Posted Aug 15, 2024
Control panel was clearly labeled for use.
[This review was collected as part of a promotion.] Beautifully made product and attractive. Placing the exhaust tube in my Anderson side swing out window was a chore, as the panels supplied are not meant for this type window. BTU output f this A/C sufficed for my living room square footage, primarily getting rid of humidity. I have found that all South Korean made prod...
Read full review
0up votes 0
0down votes 0
Report
RS22
Reviewed at:
lg.com
Posted Aug 11, 2024
Cooling giant
[This review was collected as part of a promotion.] My first ever portable a/c unit easy hookup works great
0up votes 0
0down votes 0
Report
AC Gone Wild
Reviewed at:
lg.com
Posted Aug 5, 2024
A Little Piece Of Heaven
I purchased this product on July 24th and was thrilled that I received it the very next day...not a moment too soon! My town was experiencing a major heat wave, and I live on the sunny side of the condo! But once we hauled it up to my room (which wasn't very hard to do because of the convenient side handles), then plugged it felt like a little bit of heaven floated into...
Read full review
0up votes 0
0down votes 0
Report
Kristen0909
Reviewed at:
lg.com
Posted Aug 5, 2024
Love this unit- does exactly what I needed!
[This review was collected as part of a promotion.] Just got this air conditioner today and it’s been a Godsend! I live near the ocean in Southern California where we used to not need air conditioning so my house doesn’t have one! My bedroom is the hottest room in the house and this unit cools it down quickly! Loving it so far!
0up votes 0
0down votes 0
Report
Shadow Oaks
Reviewed at:
lg.com
Posted Jul 29, 2024
Recommented
[This review was collected as part of a promotion.] The unit was easy to set up and and is working well. Very good cooling. Not too loud, just enough white noise.
0up votes 0
0down votes 0
Report
KRRS
Reviewed at:
lg.com
Posted Jul 27, 2024
A totally awesome air conditioner!
[This review was collected as part of a promotion.] We purchased the portable air conditioner about three weeks ago. It was shipped to us about a week later. It was extremely easy to set up and install. We were experiencing 95-to-103-degree weather. I was a little concerned about it only being a 7000 BTU and rated at 300 square feet. This is our first air conditioner ...
Read full review
0up votes 0
0down votes 0
Report
Nrindfl
Reviewed at:
lg.com
Posted Jul 15, 2024
It’s busted. Quit working after just 3 months. Wish I could have returned it to get a different one.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi, there. Thank you for taking the time to share your experience with the LG Portable Air Conditioner (LP0721WS) model. We understand your concern about the unexpected malfunctioning of the product. We strive to provide reliable, durable, high-quality products that exceed our customers' needs and expectations. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy
, July 16, 2024
JazG
Reviewed at:
lg.com
Posted Jul 14, 2024
Keeps Room Cool!
[This review was collected as part of a promotion.] I bought this air conditioner about a month ago and it was a great purchase! The air in my home suddenly went out and I needed something quick for this Memphis heat. It keeps my room cool and comfortable! Definitely worth the price!
0up votes 0
0down votes 0
Report
Yolo20
Reviewed at:
lg.com
Posted Jun 27, 2024
Great fixtures
[This review was collected as part of a promotion.] I bought it this past month and I’m happy I did, it works great for small rooms.
0up votes 0
0down votes 0
Report
Sugarplum87
Reviewed at:
lg.com
Posted Jun 20, 2024
Great Buy
I bought this a month ago . Haven’t had any problems . Easy installation . Wish it was a bit quieter tho . All in all a good buy . Works pretty good .
0up votes 0
0down votes 0
Report
Staples Customer
Reviewed at:
lg.com
Posted Jun 18, 2024
junk
Purchased this 2 years ago and it has only been used periodically thru the summer when it is extremely warm and night time temperatures are in the 70's. It was not used 10 nights in 2023.
I got it out this morning and will not cool.
I got it out this morning and will not cool.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi, there. Thank you for sharing your feedback on your LG Portable Air Conditioner (LP0721WSR) model. We understand the importance of having reliable appliances that function properly and last long. We strive to provide high-quality products that meet our customer's needs and expectations. To fix this, check the Fresh Air Vent. Check the power requirement for the unit with the correct power supply. For more information, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-why-is-my-ac-not-cooling--1342109440312. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
, June 20, 2024
Budget Portable AC
Reviewed at:
lg.com
Posted Jun 13, 2024
Product stopped working in under a year and had to reach out to LG for a new one. works well when it’s working
0up votes 0
0down votes 0
Report
Response from Staples :
Hey there! Summer's hit, and keeping it cool is a must. We'd like to ensure your replacement was received! If you need any assistance, don't hesitate to reach out to us on social media (@LGUSSupport). We're always just a few clicks away! ^Chris
true, June 27, 2024
Doug 312
Reviewed at:
lg.com
Posted May 20, 2024
Not reliable
Bought this last year used it in our bedroom at night and it was great. Got it out this year and it won’t cool. The compressor doesn’t kick on the one time it did it wasn’t cool air.
0up votes 0
0down votes 0
Report
Response from Staples :
Hello there! We appreciate your honest review regarding your experience with your LG air conditioner. We understand that the compressor issue with your cooling appliance must have been disappointing, especially when you want to cool down.
Rest assured, you can reach out to our LG social media channel using @LGUSSupport, and we'll be pleased to assist you with your case. - Cazz
Cazz, June 8, 2024
Fred Murff
Reviewed at:
lg.com
Posted Apr 10, 2024
Big White Fan - Not an A/C unit
Welp, it was great last year until it started making noises and stopped cooling. Made it about 4 months, same thing this year. Now Im researching what it wrong with it. Basically, dont bother, this product is absolute garbage AFTER its first year. Disposable A/C
0up votes 0
0down votes 0
Report
Response from Staples :
Hey Fred, We want to learn more about your experience and help you find a solution for cooling your A/C. We found an article that might be able to shed some light on your situation: http://spr.ly/6424b8j2u. We want to know if these steps help you. Please send us a private message on social media with your contact information, model, and serial number. We'll be here to help you. ^ Diego
true, April 16, 2024