Customer Reviews for Xerox VersaLink B625 Laser Printer, All-In-One, Print, Scan, Copy, Fax (B625/DN)
Item # : 24575552
Model # : B625/DN
Cartridge type
Toner
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $2,999.99
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1 review
Nicole
Posted Mar 26, 2026
HORRIBLE - DO NOT BUY!
I bought the Xerox VersaLink B625 Laser Printer, All-In-One, Print, Scan, Copy, Fax (B625/DN) Item #: 24575552. This thing has been an absolute nightmare to set up. I had to have my local IT company out for 2 hours.. and it still DOES NOT WORK fully. I missed my return date, due to trying to get help to set it up. Complete trash and a HUGE waste of money!!!
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Response from Staples :
Hi, I'm disappointed to hear that the Xerox VersaLink B625 Printer doesn't meet your expectations, and I understand your frustration. Staples provides a 14-day Return or Exchange window for Electronics, Furniture, and Technology Items. After this time frame we do have to refer you to the manufacturer warranty process for assistance. Please contact Xerox Customer Support at (800) 275-9376 or (800) 835-6100 regarding your inquiry. I wish I had better news for you, and please let us know if anything else comes up. We'll be happy to take a look at it for you. Please use the following link to view our full Staples Return Policy online: https://www.staples.com/sbd/cre/help-center/returns-policy/
^JH, March 30, 2026