Customer Reviews for Brother INKvestment MFC-J6955DW Wireless Color All-In-One Supertank Inkjet Printer, Best for Office
Brother INKvestment MFC-J6955DW Wireless Color All-In-One Supertank Inkjet Printer, Best for Office is Out of stock
Item # : 24575614
Model # : MFC-J6955DW
Max Paper Size
11" x 17" Tabloid (Wide & Large Format)
Cartridge type
Ink
Output Type
Color
Functionality
All-In-One
Price is $469.99
Add to list
1250 reviews
Summary of reviews
The printer is praised for its excellent print quality, fast speed, and versatile features like duplex scanning and wireless connectivity. However, some users report issues with ink consumption, software compatibility, and setup difficulties.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 15, 2026
Very good printer
I use this printer heavily at work, one of the reasons why i bought one for home. It is solid and consistent performer.
VS
Most helpful critical review
Posted Mar 12, 2026
Very Misleading
I returned this unit, the ad says duplex 11x17, it does NOT, and says that you have 11x17 tray, you do NOT. you must put the 11x17 paper in the back manual feed area, terrible design. I would NOT recommend this product.
Bill Young
Reviewed at:
brother-usa.com
Posted Mar 16, 2026
CEO of Bill Young Commercial Real Estate
Since I purchased my Brothers printer about three and a half months ago, I have not been pleased with the connectivity to my printer. My printer is about four yards from my house router and it will not print on command. However, for some reason, about midnight it prints everything that I had tried to print that day. Frustrating!!!!
This review is for MFC-J5855DW
0up votes 0
0down votes 0
Report
Response from Staples :
Mr. Young we apologize your experience with the Brother MFCJ5855DW has been difficult. We would like an opportunity to help resolve your connection issues. Here is FAQ that may help:
https://help.brother-usa.com/app/answers/detail/a_id/185118
If you are still having difficulty please contact Brother Customer Service at:
https://www.brother-usa.com/support
March 25, 2026
Greg G
Reviewed at:
brother-usa.com
Posted Mar 15, 2026
Very good printer
I use this printer heavily at work, one of the reasons why i bought one for home. It is solid and consistent performer.
This review is for MFC-J6555DW
0up votes 0
0down votes 0
Report
Hoss
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 12, 2026
Very Misleading
I returned this unit, the ad says duplex 11x17, it does NOT, and says that you have 11x17 tray, you do NOT. you must put the 11x17 paper in the back manual feed area, terrible design. I would NOT recommend this product.
This review is for Brother MFCJ5855DW INKvestment Tank All-In-One Inkjet Printer
0up votes 0
0down votes 0
Report
Fisher Street Methodist
Reviewed at:
brother-usa.com
Posted Mar 9, 2026
Bros Printer MFCJ655550
It does not work half the time. We spend more time working with this printer.
This review is for MFC-J6555DW
0up votes 0
0down votes 0
Report
Response from Staples :
I see you’re having difficulty with the Brother MFC-J6555DW. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support
March 18, 2026
GreG
Reviewed at:
brother-usa.com
Posted Mar 8, 2026
Unbeatable
This machine is fantastic. This is my first Brother Printer, and I'm not sure why I waited so long to get the best. This thing prints circles around my other machines. Also, the set-up was more than super easy; the software, the downloads, the setup, the ink add was totally seamless. Everything works just like you want it too. Also, the major plus I found: my machine is...
Read full review
This review is for MFC-J5855DW
0up votes 0
0down votes 0
Report
Eagle1
Reviewed at:
brother-usa.com
Posted Mar 8, 2026
Brother's the Best !
Quality product for home and small business use, Highly recommend this product.
This review is for MFC-J6555DW
0up votes 0
0down votes 0
Report
jimmy
Verified Buyer
Posted Mar 4, 2026
owner
I am very happy with this printer easy and fast to operate
This review is for Brother INKvestment MFC-J5855DW Wireless Color All-In-One Supertank Inkjet Printer, Best for Office
0up votes 0
0down votes 0
Report
HQR Inc
Reviewed at:
brother-usa.com
Posted Mar 2, 2026
having issues with our printer already.
having issues with our printer already, we have all our drivers downloaded but for some reason the printer fails to connect.
This review is for MFC-J5855DW
0up votes 0
0down votes 0
Report
Response from Staples :
I see you’re having difficulty with connecting to the Brother MFC-J5855DW. We can help with that. Here is an FAQ that may help
https://help.brother-usa.com/app/answers/detail/a_id/185118
If you're still having difficulty please contact Brother Customer Service at:
https://www.brother-usa.com/support
March 16, 2026
Shannon
Reviewed at:
brother-usa.com
Posted Mar 2, 2026
Great printer!
Very happy with this printer. Prints very quickly and is easy to set up with multiple laptops and phones.
This review is for MFC-J5855DW
0up votes 0
0down votes 0
Report
Bruce S
Reviewed at:
brother-usa.com
Posted Mar 2, 2026
Could be better
This is the second Brother printer, the first would not print-just jammed. They did replace it and the second on works well!
This review is for MFC-J6955DW
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for taking the time to review your experience with your Brother MFC-J6955DW. If you need assistance please contact us directly at: https://www.brother-usa.com/contact-us
March 13, 2026
David L
Reviewed at:
brother-usa.com
Posted Mar 1, 2026
Love my Brothers
I have previously purchased HP printers due to their cheap cost. I should have followed the following adage...I'm too poor to buy cheap. Very unhappy with the last HP printer so I investigated the top 10 home printers and I liked what I read about Brothers' brand and purchased it. I am SOOOO very happy with this product! It does what it's supposed to do, its fast with p...
Read full review
This review is for MFC-J5855DW
0up votes 0
0down votes 0
Report
Larry
Reviewed at:
brother-usa.com
Posted Feb 26, 2026
Excellent ... But
The print quality is excellent, but the instructions for setting up a wireless connection are WORTHESS! I needed a computer savvy friend to get it working.
This review is for MFC-J5855DW
0up votes 0
0down votes 0
Report
Purchased
Reviewed at:
brother-usa.com
Posted Feb 24, 2026
Nice Printer, Scanner, and Fax
Purchased, brought it home, started the setup. Pretty easy, only one issue: I tried getting everything up and running and did, but had to read the instructions. duh
This review is for MFC-J6555DW
0up votes 0
0down votes 0
Report
OLofPH
Verified Buyer
Reviewed at:
staples.ca
Posted Feb 23, 2026
good good
good good good good good good
This review is for Brother MFCJ6955DW INKvestment Tank All-In-One Inkjet Printer
0up votes 0
0down votes 0
Report
Allan P
Reviewed at:
brother-usa.com
Posted Feb 22, 2026
Best Printer I've Ever Had
I bought this printer to replace my previous printer which was also a Brother printer. It worked flawlessly for over 13 years, no issues whatsoever. None. Just stopped working. May have had something to do with a power surge earlier in the week.The main reason I bought it was it would print 11" x 17" copies. The main reason I bought the MFC-J5855DW was it also printed 1...
Read full review
This review is for MFC-J5855DW
0up votes 0
0down votes 0
Report
Jeff L
Reviewed at:
brother-usa.com
Posted Feb 20, 2026
Great wide format printer and scanner
Excellent Wide Format printer AND scanner. Easy use. Returned an Epson that kept losing the configuration and had issues with Macbook printing. No issues with this unit. Recommended.
This review is for MFC-J6555DW
0up votes 0
0down votes 0
Report
Terry
Reviewed at:
brother-usa.com
Posted Feb 20, 2026
I had to give up on using my new Brother copier?
I tried to start my Brother last night for the first "serious try". No luck at all, and I even had a friend over to help me who knows 10 times the electronic knowledge that I possess.
He finally gave up after 2 hours or more and talked me into buying a printer/copy machine that would match my computer model much better. Hewert Packard.
Now, 24 hours later I do believe t...
He finally gave up after 2 hours or more and talked me into buying a printer/copy machine that would match my computer model much better. Hewert Packard.
Now, 24 hours later I do believe t...
Read full review
This review is for MFC-J5855DW
0up votes 0
0down votes 0
Report
Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ5855DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ5855DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ5855DW
February 20, 2026
Margaret
Reviewed at:
brother-usa.com
Posted Feb 19, 2026
Satisfaction Delivered
Great Printer. Works like a charm. Very pleased with all it has to offer. Recommend to all
This review is for MFC-J5855DW
0up votes 0
0down votes 0
Report
JT Shields
Reviewed at:
brother-usa.com
Posted Feb 17, 2026
Don't get it.
This Printer has been so complicated. I figured with it being a higher price option it might be easier to use. it wont connect to the computers half the time. it has trouble connecting to my phone and I cannot figure out to to scan to the computer. every task requires trouble shooting. the whole online data base for trouble shooting is a joke. I'd honestly like to retur...
Read full review
This review is for MFC-J5855DW
0up votes 0
0down votes 0
Report
Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ5855DW. We appreciate your feedback. I understand you are planning to return the Brother MFCJ5855DW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ5855DW
February 20, 2026
Chad
Reviewed at:
brother-usa.com
Posted Feb 17, 2026
Copy / Scan
I love this printer. I just wish it scanned and copied 11X17 Ledger paper. It prints copies in that size. Other than that it’s awesome
This review is for MFC-J5855DW
0up votes 0
0down votes 0
Report