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Customer Reviews for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office

Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office~#|#~B2D88FB9-7D88-41A7-A730A9D4695998B2_sc7
Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office is Out of stock
Item # : 24580144
Model # : MFCJ6940DW
Max Paper Size
11" x 17" Tabloid (Wide & Large Format)
Cartridge type
Ink
Output Type
Color
Functionality
All-In-One
Price is $389.99
4.13
31 reviews
5 star
65%
4 star
16%
3 star
3%
2 star
0%
1 star
16%
Most helpful positive review
Posted Oct 8, 2025
Simple to install
Simple to install and setup but some print settings haven’t transferred from previous HP printer.
VS
Most helpful critical review
Posted Jun 5, 2025
Not a great product
The printer is not too bad, but I ran out of black ink in 4 days????
Most recent reviews
Aspen Press
Reviewed at:
Brother Europe
Posted Oct 8, 2025
Simple to install
Simple to install and setup but some print settings haven’t transferred from previous HP printer.
This review is for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office
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scansad
Reviewed at:
Brother Europe
Posted Sep 5, 2025
good and bad
good printer, had trouble getting cash back offer, although was resovled.
The scanner will not scan to computer even though I have installed appropriate software, I have to scan it to usb stick.
This review is for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office
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U
Reviewed at:
staples.ca
Posted Jun 5, 2025
Not a great product
The printer is not too bad, but I ran out of black ink in 4 days????
This review is for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office
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Kb10
Reviewed at:
brother-usa.com
Posted Jun 2, 2025
Poor Print Quality
Print quality is poor. Faint lines running through document Repeatedly ran print nozzle cleaning and alignment. Printer uses more ink than previous Brother model J6935DW. Tried to contact Brother support waited an hour and half on hold waiting on agent. Chat bot no better, no reply when you clicked submit
This review is for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office
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Gavo
Reviewed at:
staples.ca
Posted Apr 21, 2025
Works Great!
Been working great the last few weeks. Great option if someone needs an 11 x 17 printer/scanner. Easy to use.
This review is for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office
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R.M.
Posted Mar 1, 2025
Works great once setup
As I found no specific mention of it in the quick start directions I had figured that the printer driver(s) was being installed behind the scenes. I got the WiFi connected easily per the instructions but kept getting “no internet connection” at that point. After some head scratching and poking around I finally got the driver(s) installed and everything worked great. Lov...
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This review is for Brother MFC-J6540DW Wireless Color All-In-One Inkjet Printer, Best for Office
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JohnM
Reviewed at:
staples.ca
Posted Feb 6, 2025
1 Star Experience but I still recommend it with conditions.
I purchased this printer from Staples for large format printing and higher capacity cartridges.
The printer worked fine but I did not need it for a period of time, When I tried printing it needed multiple head
cleanings. That did not work plus the ink involved in cleaning totally messed up the insides of the printer.
After 10 prints total prior to needing to clean head...
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This review is for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office
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A.C.
Posted Jan 31, 2025
Great Brother Wireless color inkjet.
No problem in connecting this wireless printer. The only problem I have is trying to fax without a having a landline phone jack.
This review is for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office
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NICK A.
Posted Jan 2, 2025
I prefer Brother printers
I install and support a lot of different brand Printers and for me Brother has always been the best when it comes to productivity and rarely needs any glitchy network disconnects fixed.
This review is for Brother MFC-J6540DW Wireless Color All-In-One Inkjet Printer, Best for Office
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Brian
Reviewed at:
brother-usa.com
Posted Dec 25, 2024
Never works properly.
This unit isn't very useful as every single time I want to use it I have to run it through 3-4 cleaning cycles. The nozzles seem to dry out/clog every day. Very disappointing. I am sorry I ever bought this printer.
This review is for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ6940DW. We appreciate your feedback. I’m sorry to hear that you are having print quality and print head cleaning issues with the Brother MFCJ6940DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. NOTE: A deep cleaning of the print heads would be needed called a Initial Purge. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link: Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32410250004/workspaceContext/workspace/processedPrint/Answer/184614 If you still have difficulties please contact Brother Customer Service at: https://www.brother-usa.com/support/MFCJ6940DW
December 26, 2024
W.H.
Posted Dec 22, 2024
New printer
Works grate
This review is for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office
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R.W.
Posted Dec 20, 2024
Brother MFC-J6540DW Color Inkjet All-in-One Print Copy Scan Fax
Awesome unit…We purchased it to replace our 10+ year old Brother MFC-J6920DW…This new machine is incredibly faster easier to operate and has plenty of new features…Thank You
This review is for Brother MFC-J6540DW Wireless Color All-In-One Inkjet Printer, Best for Office
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Kaur
Reviewed at:
Brother Europe
Posted Jul 9, 2024
Terrible terrible terrible connection issues!
Don’t bother buying this nonsense unless you want to spend your life trying to connect it to the internet and phone! It’s so slow! And I’ve spent more of my life trying connect this thing to a perfect internet connection than anything else in life! The printing is great providing you can get the thing to print and do the job it’s supposed to be for! Absolutely ridiculou...
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This review is for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office
Kaur Customer Photo 1
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McGarva Girl
Reviewed at:
Brother Europe
Posted Mar 18, 2024
Not impressed with MFC-J6940DW
This our 4th Brother printer and this model is not of the same quality or robustness. The things which have changed are: 1. Sensitive to head clogging we need to clean heads on a regular basis particularly after colour prints; 2. When inks are low the printer just stops printing without telling us and we need to check to work out that it is because one of the inks is ...
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This review is for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office
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Response from Staples :
Thank you for taking the time to write your review. If you would like to discuss anything you have been brought up in regards to any issues you are experiencing then please get in touch. https://www.brother.co.uk/support/contact-us/technical-support
Brother UK, March 20, 2024
M.G.
Posted Jan 30, 2024
Great mostly but one big flaw for me
I chose this wide format printer over HP and the Epson after much research online. Reasons....prints faster 50 sheets in the feeder tray 11x17 in the rear tray (up to 100 sheets) & 11x17 paper in either of the cassettes. Also according to websites it has a lower cost per copy on ink. The construction seems very solid & the lid is fairly quiet when lifting. Pri...
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This review is for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office
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Peter
Reviewed at:
Brother Europe
Posted Dec 28, 2023
Will not print both sides inkject paper
An excellent printer except for one very unfortunate flaw. You cannot use double-sided inket paper as the duplex system does not work with his type of now common media. It seems that All Brother printers fail in this regard. A shame because apart form this they excellent machines
This review is for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office
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Reviewed at:
Brother Europe
Posted Oct 23, 2023
Fantastic quality
Running beautiful with effortless pruning. Love the look of it,
This review is for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office
 Customer Photo 1
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alan5810
Reviewed at:
Brother Europe
Posted Sep 11, 2023
Works brilliantly
My old printer and scanner were several years old and very slow. This Brother machine is so fast in comparison at both kinds of job. I love being able to send a print command and it immediately jumps into action, sending out documents at real speed. Quality is great too.
This review is for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office
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Cins
Reviewed at:
Brother Europe
Posted Sep 10, 2023
Does Exactly What is Says on the Box
Great print quality
Great easy to use A4/A3 copier
Great easy to use A4/A3 scanner
Easy to set up
Easy to obtain and replace cartridges
Value for money purchase price
Thank you Brother
This review is for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office
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1ukblue
Reviewed at:
Brother Europe
Posted Sep 7, 2023
Really happy with purchase
I’ve had this Brother printer for several months now. It’s been used a lot, I’m down to 25% remaining on my second set of cartridges. It has been used wirelessly over several devices including my mobile phone and has connected seamlessly every single time, unlike other well known makers. Great scans and great prints. The replacement genuine inks are expensive but no mor...
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This review is for Brother MFC-J6940DW Wireless Color All-In-One Inkjet Printer, Best for Office
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