Customer Reviews for HP OfficeJet Pro 8139e Wireless Color All-In-One Printer, Print Scan Copy Fax, Best for Home Office, 1 Year FREE Ink (40Q51A)
Item # : 24583384
Model # : 40Q51A#B1H
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $269.99
1-hr pickup
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Over 30
1112 reviews
Most helpful positive review
Posted Jan 29, 2024
Great Copier
Easy setup with excellent customer service from HP staff.
VS
Most helpful critical review
Posted Apr 1, 2024
disappointed
Way too technical, not user friendly at all.
Staples Customer
Verified Buyer
Posted Aug 1, 2025
Average
Doesn’t 2 side scan
0up votes 0
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KATHRYN D.
Verified Buyer
Posted Jul 31, 2025
Nice printer
Set up was quick and easy once I put it in the same room as the router. After setup, it's working fine in the office. I had HP before so I'm familiar with the brand.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Jul 29, 2025
Great with help
Works just as we want; needed a friend’s help to install it.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Jul 20, 2025
HO copier
Very good computer. Easy to set up and works wonderfully.
0up votes 0
0down votes 0
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MICHAEL S.
Verified Buyer
Posted Jul 17, 2025
Clunky, painfully slow, & poor-quality photos. Far worse than the cheaper HP printer it replaced.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Jul 14, 2025
I love HP printers!
I purchased a printer in 2009 it was a HP6510.
It worked until the beginning of 2025. I was so sad
It stopped printing black ink. I tried cleaning it that didn’t work. So I had to retire it I chose 8139e after much review I love that I can scan and save to my directly to my phone with the app. I haven’t printed photos yet but if it’s anything like the 6510 🤗
I shoul...
It worked until the beginning of 2025. I was so sad
It stopped printing black ink. I tried cleaning it that didn’t work. So I had to retire it I chose 8139e after much review I love that I can scan and save to my directly to my phone with the app. I haven’t printed photos yet but if it’s anything like the 6510 🤗
I shoul...
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0up votes 0
0down votes 0
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SHARON F.
Verified Buyer
Posted Jul 10, 2025
It works!
Pretty straightforward – it's good, it's working reliably. That's all I ask and it's doing that.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Jul 9, 2025
Mike
Not too hard to set up
0up votes 0
0down votes 0
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ANDREA E.
Verified Buyer
Posted Jul 8, 2025
Support is fee-only?
Set-up went well, printer appeared to be working. Now it will not communicate with the computer, although both seem to "see" each other, all self-help/auto detect options show no issues, and the only way to get tech help from an HP human seems to require a PAID SUBSCRIPTION. May be my last printer from HP.
1up votes 1
0down votes 0
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CHARLES L.
Verified Buyer
Posted Jun 28, 2025
Not happy with the New HP printer
Not so much. If I can’t get it to load the HP software I will have to replace it with another printer.
1up votes 1
0down votes 0
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Kevin J.
Verified Buyer
Posted Jun 26, 2025
Print Quality is nice but...
The print quality is very nice. Printing is on the slower side. Most importantly, I have spent 5 times what the printer cost for ink in just three months. Specs say you can print up to 500 pages on a cartridge of ink. I am getting a very small fraction of that. I would not purchase this product again.
3up votes 3
0down votes 0
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JAMES D.
Verified Buyer
Posted Jun 17, 2025
printer okay;; HP lacking
setup by app is a nightmare; need separate downloads for printer and scanner; kept going in circles and downloading several times HP customer service is terrible; phone is always busy and you cant even send them reports because the submit button either doesnt work or you get an error that function is not working right now. Finally got it working but took many hours. J...
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Response from Staples :
Hi James, I truly regret hearing that you're not completely satisfied with your new Printer. Please reach out to the HP support team at 833-808-5048 for assistance troubleshooting the setup issues you've encountered. If you have any questions or concerns please contact us at 1-800-333-3330 option 3, or via Chat at Staples.com. We'll be happy to take a look at this for you. ^MS
Staples C., June 19, 2025
CHARLES P Y.
Verified Buyer
Posted Jun 6, 2025
To Many Questions
When installing, as wireless, on laptop and desktop computers the HP Smart App just keeps asking to many questions. Then you have to go back (physically) to the printer to answer the question on the control panel.
When trying to print, you then have to go back to the printer and confirm that you want to print the page.
Put a page in the scanner, select scan, then the p...
When trying to print, you then have to go back to the printer and confirm that you want to print the page.
Put a page in the scanner, select scan, then the p...
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2up votes 2
0down votes 0
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Staples Customer
Verified Buyer
Posted Jun 4, 2025
HP Printer
Seems to work fine although it prints slower than I had anticipated. Cost of replacement ink cartriges is excessive.
0up votes 0
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TERRY AND JANA E.
Verified Buyer
Posted Jun 4, 2025
good product
so far printer has performed as expected and stated on the product description
0up votes 0
0down votes 0
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JUDITH R.
Verified Buyer
Posted Jun 3, 2025
Old Ink
Setting up the printer was pretty easy. My problem was that the ink that came with the printer must have been old. I finally got the black in to print properly but the other colors never did. Luckily I belong to Instant Ink and ink is on the way! That will be the true test.
1up votes 1
0down votes 0
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Response from Staples :
Hi Judith, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^MS
Staples C., June 9, 2025
LINDA S.
Verified Buyer
Posted May 16, 2025
Nice Printer
I just installed it, and am still trying to figure it out, but I am sure I will love it when I get it settled. My last HP printer was terrific
1up votes 1
0down votes 0
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JOHN B.
Verified Buyer
Posted May 15, 2025
Free Ink issue
I am very happy with the printer and would have given 5 stars.
However, one of the reasons for buying this HP printerwas because o the free ink for 1 year. I was not abe o get this with theinfo provided. I cald HP for hlp and they were of nohelp at all. I fact on onecall the automated reponse actually ended the call becase it didn't recgnize my voice (?).
However, one of the reasons for buying this HP printerwas because o the free ink for 1 year. I was not abe o get this with theinfo provided. I cald HP for hlp and they were of nohelp at all. I fact on onecall the automated reponse actually ended the call becase it didn't recgnize my voice (?).
4up votes 4
0down votes 0
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Staples Customer
Verified Buyer
Posted May 10, 2025
Printer is Great - Instant Ink is Not Great
The printer was easy to install and works well. Tried to enroll in Instant Ink and the problems started. There was no promo code or pin number enclosed. Called the Staples store and they said they could not help. Tried to enroll in Instant ink following the websites instructions, virtual assistant, speaking to a rep - two and half hours later - we got nowhere. Much ...
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4up votes 4
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Staples Customer
Verified Buyer
Posted May 4, 2025
Very happy with my HP OfficeJet Pro 8139e printer
Really happy with my purchase of the printer and the technicial help that I got with Peter and Wyatt at the Orleans Ma store.
1up votes 1
0down votes 0
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Response from Staples :
Hi Gary, I'm happy to hear you had a great experience with our associates. I've shared your comments with our Corporate Retail Relations team to ensure that Wyatt and Peter get recognition for their fantastic service. We truly appreciate your business and the time you have taken to share with us. If you have any questions or require further assistance please contact us at 1-800-333-3330 option 3, or via Chat on Staples.com. ^
Staples C., May 5, 2025