Customer Reviews for HP OfficeJet Pro 9730e Wide Format Wireless Color All-In-One Printer, Best for Office, 3 Months FREE Ink (537P6A)
Item # : 24583385
Model # : 537P6A#B1H
Max Paper Size
11" x 17" Tabloid (Wide & Large Format)
Cartridge type
Ink
Output Type
Color
Functionality
All-In-One
Price is $369.99, Regular price was $439.99, You save 15%
1-hr pickup
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158 reviews
Most helpful positive review
Posted Jan 16, 2025
It’s good.
I have owned a half dozen of the previous model (HP OfficeJet 7740). I wasn’t happy to see that it had been discontinued. However, this is clearly an upgrade. Just about everything is slightly better. And, the HP Instant Ink program is a winner. It is saving me lots and lots of money. Right now, they’re promoting 3 months free ink if you sign up for HP+. I wasn’t...
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VS
Most helpful critical review
Posted Dec 18, 2024
Hard to Install, Very loud, Scan software terrible
I bought this for my home office and for the ability to scan large documents. It was a major mistake not to set up an HP web account before installing it and the software.
Issue 1: There is no workaround to the fact it can only be registered using the HP Smart app.
Issue 2: It took four "hours" to install it the first time trying three different methods: Microsoft Sto...
Issue 1: There is no workaround to the fact it can only be registered using the HP Smart app.
Issue 2: It took four "hours" to install it the first time trying three different methods: Microsoft Sto...
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JESSICA Z.
Verified Buyer
Posted Jun 1, 2025
Hasn’t worked since day one
I was very excited for this product as I needed a printer that had the option to print 11x17 pages and there aren’t many out there. This one hasn’t worked since day one. The connection seemed easy until I went to print and there was “no printer found”. Did the reset on network settings twice and finally on the third try it worked. Then when I went to print out a 11x17 p...
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0up votes 0
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Mary W.
Verified Buyer
Reviewed at:
Staples Advantage
Posted May 29, 2025
Ink Issues
You can't print in just black if any of the colored ink cartridges are out of ink. This forces you to spend more on ink.
0up votes 0
0down votes 0
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MICHAEL G.
Verified Buyer
Posted May 23, 2025
Disappointed
Not compatible with apple laptops
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Reviewed at:
Quill
Posted May 21, 2025
My only complaint is that I thought it would fax.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted May 13, 2025
Loud
Very loud printer!
2up votes 2
0down votes 0
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Staples Customer
Verified Buyer
Posted May 4, 2025
Easy to use. Looks great in my home office
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted May 4, 2025
Solid All-in-one
Solid, well performing good auto feed; like 11x17 capabilities!
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted May 2, 2025
new model stinks& no fax,internal connection prob!
No fax in new model, new model has computer connection and device connection problems! as a long-term HP user I have no confidence in this one, they engineered it smaller, that's the problem!
2up votes 2
0down votes 0
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Response from Staples :
Hi Nicholas, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Staples C., May 5, 2025
krcurry
Reviewed at:
Quill
Posted Apr 28, 2025
Disappointing
Printing is extremely slow. When I scan something, the first one doesn't go through. It scans every other document try. Would not buy it again.
3up votes 3
0down votes 0
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Billie P.
Verified Buyer
Posted Apr 28, 2025
Misleading
It is a wide format printer. However you cannot scan 11X17 plans thru the document feeder. It only scans 8.5 wide! You can only scan 11X17 one sheet at a time from the scanner bed. I would not have bought if I had known this. If you routinely have to scan large sets of plans like I do, this is NOT the printer/scanner for you. If I had not already unpackaged and set up, ...
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3up votes 3
0down votes 0
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Staples Customer
Verified Buyer
Posted Apr 20, 2025
Big disappointment
I completely agree with the review posted by Kevin D on 4/15/2025. I have used HP printers for 30 years and am not a newbie to computing. The 9730e printer is the first that I am completely unhappy with. I purchased it for the large print/scan capability. The hardware specs are impressive but the software/firmware ruins it. I experienced AirPrint problems on day1 wi...
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1up votes 1
0down votes 0
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Response from Staples :
Thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Staples C., April 21, 2025
Kevin D.
Posted Apr 15, 2025
it werks too hard when starting to use
Too much working inside in between printing.
It would be nicer to have the printer key pad options on desktop. Too difficult finding correct paper selections when changing paper size. Not user friendly when going to different paper trays. Only feature that sold me on this product was the 11 x 17 printing. Other than that, its a frustrating piece of office equipt.
It would be nicer to have the printer key pad options on desktop. Too difficult finding correct paper selections when changing paper size. Not user friendly when going to different paper trays. Only feature that sold me on this product was the 11 x 17 printing. Other than that, its a frustrating piece of office equipt.
3up votes 3
0down votes 0
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Shopper.
Verified Buyer
Posted Apr 15, 2025
Perfect for my need
So far working great ... I hesitate with HP products as historically the customer service has been lacking. Haven't purchased an HP for many years ... hopefully it will be a non issue.
0up votes 0
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TERRY W.
Verified Buyer
Posted Apr 15, 2025
Works Wonderful
It print perfect and I love the features. Very easy to operate!
0up votes 0
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krcurry
Reviewed at:
Quill
Posted Apr 8, 2025
Disappointing
This printer prints so slow. Each time i scan a document, it only works every other time. The printer and ink cost too much for this.
1up votes 1
0down votes 0
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ROBERT T.
Verified Buyer
Posted Apr 1, 2025
Very Satisfied
0up votes 0
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Staples Customer
Verified Buyer
Posted Mar 27, 2025
Great printer
Love it works great connected well with my computer scan copy print
Best of all it does 11 x 17 drawings that I used to have to take to the store and pay to get printed
Best of all it does 11 x 17 drawings that I used to have to take to the store and pay to get printed
0up votes 0
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Kathy L.
Reviewed at:
Staples Advantage
Posted Mar 25, 2025
This has to be the worst HP printer ever....just don't waste your time.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Mar 25, 2025
Its Going Back
Ive had lots of printers in my days and never had an issue with connectivity. Until now
2up votes 2
1down votes 1
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MELISA R.
Verified Buyer
Posted Mar 24, 2025
Great piece of equipment. Easy to install and very user friendly. Extremely happy with my purchase. Plus, there are not very many printers that will print and scan 11x17.
0up votes 0
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