Customer Reviews for Brother HL-L2480DW Compact Wireless Black & White Laser Printer, Copy & Scan, Refresh Subscription Ready
Item # : 24584578
Model # : HLL2480DW
Output Type
Black & White
Cartridge type
Toner
Max Paper Size
8.5" x 14" Legal
Functionality
All-In-One
Price is $239.99
30-min pickup
1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Over 30
882 reviews
Most helpful positive review
Posted Oct 1, 2024
Pretty Sweet
First I tried the printer/USB cable and it printed from my iMac computer. I didn’t even need to download any software. Next, I tried wireless from my iPad, just needed to make sure that they were both on the same Wi-Fi network and it printed great, no new software required. It’s a pretty sweet printer and meets my needs perfectly.
VS
Most helpful critical review
Posted Jun 7, 2025
DO NOT BUY BROTHER LASER PRINTER
As soon as printer was out of 14 day return policy it ceased to access online connection with no problem on any other device in the home. Removed the printer and reinstalled no help Went to Brother website which turned out to be hacked and ended up in fruitless help and wasted hours. Called Staples and they gave me a Brother phone contact number and have been attempting...
Read full review
ACCOUNTS P.
Verified Buyer
Posted Sep 22, 2025
Great printer and nice price.
0up votes 0
0down votes 0
Report
PHYLLIS H.
Verified Buyer
Posted Sep 22, 2025
Good service
The printer was on order and was delivered exactly as promised. The printer works great and I'm very pleased.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Sep 19, 2025
Inexpensive tool for home use
Printer is very basic - usual brittle plastic. Prints well. No instructions included, as expected. Not too saavy about downloading the printer driver, but got it done. Would recommend as an inexpensive tool for home use.
0up votes 0
0down votes 0
Report
ALEXANDER S.
Verified Buyer
Posted Sep 18, 2025
Cannot connect with Quantum Wi-Fi.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Sep 17, 2025
Challenging to connect with computer!!!!!!!!! Therefore, I am at a standstill!!!!!!!!!! Very Frustrating!!
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Sep 13, 2025
I hope it is a good printer.
I have not taken it out of the box yet. I am waiting until my son visits because he knows how to set up a printer.
0up votes 0
6down votes 6
Report
RAJESH K.
Verified Buyer
Posted Sep 7, 2025
Love this printer/scanner
It’s the most seamless printing and scanning experience I’ve had. Setup was not too complicated. Thanks to Staples for enabling an easy purchase and pickup
0up votes 0
0down votes 0
Report
Rachel
Verified Buyer
Posted Sep 3, 2025
Very dependable!
A very dependable printer. Easy to set up.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Aug 28, 2025
Setup went well and I like the ease of operation
0up votes 0
0down votes 0
Report
JEFFREY C.
Verified Buyer
Posted Aug 28, 2025
wORKS GREAT. eASY TO SET UP AND CONNECT TO wIfI.
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Aug 24, 2025
Inaccessible firmware update
Unable to access wi-fi to update firmware with no alternative mentioned
0up votes 0
1down votes 1
Report
JAMES B.
Verified Buyer
Posted Aug 18, 2025
very satisfied
The price was right. I researched prior to purchase and am very satisfied. Replaced and injet printer that used a lot of ink and could not keep printer head clean. Expect toner to last a lot longer than ink cartridges.
1up votes 1
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Aug 10, 2025
good printer but.....
compared to prior models, I found this printer to be not as the high quality I had come to expect. I think it will last ok for my friend who has limited use of a printer, but she likes the copy machine function. The direction book is useless because it appears to be written for a different side loading model, not this one. Had to take the time to go on line and figur...
Read full review
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Aug 8, 2025
great home laser printer
This has everything we wanted in a home printer at a great price. The only thing it does not have is autofeed, but we haven't missed that yet. What we love is the automatic duplex printing. No need to select because the printer knows to print on both sides when you print more than one page.
Only issue we've had is with the Brother set-up instructions. Setup was a ...
Only issue we've had is with the Brother set-up instructions. Setup was a ...
Read full review
0up votes 0
0down votes 0
Report
Froggy1
Posted Jul 23, 2025
ADF is terrible
Scanner is necessary for me and this one is not great at all..... Constantlty getting could not scan messages and have to start over. Take an average of 3 time to get the ADF to feed correctly and scan...then the lines... I wanted to give brother a try to avoid the injet costs... Toner is not much cheaper and this has not been a good option for scanning. Printer is go...
Read full review
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 23, 2025
Printer is great but installation was a bear
The operation of the printer is exactly as advertised. Installation of the software and connecting the printer to my computer was not easy. It required a 1.5 hour chat session with tech support. Thankfully the tech support guy knew what to do, but it took several attempts to finally get everything working.
1up votes 1
0down votes 0
Report
MARION B.
Verified Buyer
Posted Jul 14, 2025
Very Complicated with Poor Instructions
The printer came with minimal instructions. The 663 page online manual was extremely complicated and done in so many languages and addressed so many models that it was difficult to learn much about the procured printer. The setup also required more information to be put into it than with other brands, and some of the information I didn't even know how or where to obtain...
Read full review
0up votes 0
0down votes 0
Report
Staples Customer
Verified Buyer
Posted Jul 6, 2025
Installation has been a nightmare
I had to reinstall windows and cannot get the drivers to load without corrupting the system. I am trying one last time and if it fails ..... it is yours.
0up votes 0
0down votes 0
Report
KARYN T.
Verified Buyer
Posted Jul 2, 2025
Love it but not the subscription
This printer is pretty amazing compared to what we had before, a canon inkjet that wouldn’t want to connect to our mobile devices. This one connects to everything really easily. So I’m looking at a PDF on my phone, I click print to the brother, 30 seconds later I’ve got a printout.
The only thing I didn’t like about it is that during the set up and registration process...
The only thing I didn’t like about it is that during the set up and registration process...
Read full review
2up votes 2
0down votes 0
Report
Response from Staples :
Hi Karyn, thanks for replying to our product review request. We appreciate you taking the time to let us know about your experience with your Brother Printer. ^MS
Staples C., July 3, 2025
SYDNEY I.
Verified Buyer
Posted Jul 1, 2025
Great.Printer
Very pleased with the appearance and functionality of this printer
0up votes 0
0down votes 0
Report