Customer Reviews for JBL Tune 520BT Wireless On-Ear Headphones, Bluetooth, Black (JBLT520BTBLKAM)
172 reviews
Most helpful positive review
Posted Jan 25, 2026
Best headphones yet.
Perfect. I love her so so much and I’m obsessed. ❤️
VS
Most helpful critical review
Posted Jan 1, 2026
Sound quality was okay; fit was terrible
I returned them after three hours of ownership. These are way too small for an adult man’s head. I had to extended the earmuff arms to their max length, which made them feel flimsy and allowed them to slide around on my head. The earmuffs themselves are so small, they barely cupped over my ears. I’m not some ogre of a human. I feel like I have an average sized head.
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Mbo2892
Reviewed at:
jbl.com
Posted Jan 25, 2026
Best headphones yet.
Perfect. I love her so so much and I’m obsessed. ❤️
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Mbet
Reviewed at:
jbl.com
Posted Jan 19, 2026
Perfect gift
I purchased personalized headphones and not only did my kid love them, so did many others. They cane out better than expected.
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123abc456def
Reviewed at:
jbl.com
Posted Jan 8, 2026
አስደናቂ
እጅግ በጣም አሪፍ! ዛሬ ገዛሁት እና ኦዲዮው አስደናቂ ስለሆነ በጣም ወድጄዋለሁ። ለጆሮ ማዳመጫዎች ርካሽ ስለሆነ እመክራለሁ, ነገር ግን ጥራቱ የማይታመን ነው!
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Katie
Verified Buyer
Reviewed at:
staples.ca
Posted Jan 7, 2026
Great Present
Bought them for my son for Christmas and he loves them.
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Shackk
Reviewed at:
jbl.com
Posted Jan 6, 2026
I bought these headphones only a few days ago there were great at first but then they stopped working brutally can I get me refund or be sent new ones for free because I have had these headphones before and they were perfect now they are all over the place. I might have to take my money else where. The headphones also came with some scratches on it and it seems to have ...
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Response from Staples :
Call us now at: +44 161 222 3325
Monday - Friday: 08.00-17.00
Saturday - Sunday: 09:00-15:00
January 9, 2026
Stace45
Reviewed at:
jbl.com
Posted Jan 5, 2026
Great quality and good value for money
Bought this as a Christmas gift for my daughter. She absolutely loves it and is now permanently attached to it
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ANTNYT
Reviewed at:
jbl.com
Posted Jan 4, 2026
HEADPHONES
I BOUGHT THESE HEADPHONES IN ORDER TOPLAY VIDEO GAMES WITH MY CHILDREN AND THEY DO THE JOB WELL.
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Happy Bela
Reviewed at:
jbl.com
Posted Jan 3, 2026
Great Sound, Comfort, and Value for Kids
I purchased the JBL Tune 520BT headphones as a Christmas gift for my 10-year-old granddaughter, and she absolutely loves them! They were reasonably priced, stylish, and a big hit right out of the box. She finds them very comfortable to wear, and the battery life has been impressive so far. They’re perfect for her age—fun, practical, and well made. A great gift choice th...
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twall
Reviewed at:
jbl.com
Posted Jan 1, 2026
Sound quality was okay; fit was terrible
I returned them after three hours of ownership. These are way too small for an adult man’s head. I had to extended the earmuff arms to their max length, which made them feel flimsy and allowed them to slide around on my head. The earmuffs themselves are so small, they barely cupped over my ears. I’m not some ogre of a human. I feel like I have an average sized head.
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S...
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Response from Staples :
Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.
January 2, 2026
Peechysqeek
Reviewed at:
jbl.com
Posted Jan 1, 2026
Brilliant headphones
Very good headphones for the price they last ever so long don’t forget to download the app to get more features out of the headphones although there not sweat proof or noise reduction there ok for multipurpose
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Gill san
Reviewed at:
jbl.com
Posted Jan 1, 2026
I can’t use until but it’s look grate and grind use also same products it’s osam
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Szidko
Reviewed at:
jbl.com
Posted Jan 1, 2026
I love it!
I bought this in December when on sale, and I love it, worth every penny! Shipping was fast. I have a few JBL products that I have them for years ( JBL Go 2, in-ear headphone, and my Prius has JBL speakers too!), they are quality products, love the clear sound, I love the bass, it's perfect for me! So this headphones are new addition, it's wireless and the battery lasts...
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CraMeZ
Reviewed at:
jbl.com
Posted Dec 30, 2025
This is my 7th headphones since the other ones always break because they're extremely fragile or have battery problems
Other then that i like the sound quality
Really bassy and clear
Other then that i like the sound quality
Really bassy and clear
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Response from Staples :
Thank you for your review. I am very sorry that you have bad experienced with your headphone.
If you're not satisfied with your headphone, you have the right to return your product. You have 30 days open warranty. That means that you can return your headphone and get refund.
If you need assistance, you are welcome to contact our JBL customer support team: https://support.jbl.com/gb/en/
December 31, 2025
mhhan
Reviewed at:
jbl.com
Posted Dec 30, 2025
I bought this as Christmas gift my son's friend. He loves it!!
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Jeff fafa
Reviewed at:
jbl.com
Posted Dec 25, 2025
JBL Tune 520BT
I bought these headphones a few weeks ago and I'm glad I did, they sound great, once I adjusted the equalizer on the app, and they pair fast and easy to everything, and battery lasts a long time and charges fast.
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A Smalls
Reviewed at:
jbl.com
Posted Dec 24, 2025
Not great
Wasn’t outstanding or phenomenal. Basic headphones.
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Response from Staples :
We appreciate your feedback and understand that the JBL Tune 520BT wasn't the ideal choice for you. Thank you for sharing your thoughts with us.
December 27, 2025
Peterboy
Reviewed at:
jbl.com
Posted Dec 22, 2025
Awesome bit of kit. Sound is crisp clear and banging
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Awwdruh
Reviewed at:
jbl.com
Posted Dec 21, 2025
Eh… invest in better
Pretty basic. Nothing special about them vs Sony or a cheap target pair of HP. Glad I got them on sale… full price if return them.
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Response from Staples :
Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.
December 23, 2025
Lena3197
Reviewed at:
jbl.com
Posted Dec 21, 2025
Saved my life
Excellent bass, superb battery, life savers. I was wearing a pair of these when i was ran over by a speeding motorcycle during heavy rain. My head ricocheted on the asphalt and was fortunately cushioned by these earphones. These barely got scratched, fell under pouring rain and still function perfectly to this day, in fact, they kept playing music all throughout the acc...
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jennypig
Reviewed at:
jbl.com
Posted Dec 20, 2025
Great Features , Great Quality
I bought these as a gift for my granddaughter. I personalized them, and I love them. I sure that she will like them as well.
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