Customer Reviews for JBL TUNE 310C Ambient Sound Earbuds, White (JBLT310CWHTAM)
Item # : 24589973
Model # : JBLT310CWHTAM
- Comfortable earbuds for all-day use
- Wired connectivity offers high-fidelity sound
Price is $24.95
30-min pickup
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Over 30
54 reviews
Most helpful positive review
Posted Oct 31, 2025
Affordable. Fantastic.
Simple and sounds perfect, wanted an affordable alternative to wireless earbuds. Going back to hardwire has been very enjoyable for consuming content and editing.
VS
Most helpful critical review
Posted Dec 21, 2025
No go
I bought them probably about a month ago. They were great in the beginning, but already stopped working. The left side went out and then within probably an hour the right side stopped working. Not sure what kind of warranty I have
Nottogood
Reviewed at:
jbl.com
Posted Dec 21, 2025
No go
I bought them probably about a month ago. They were great in the beginning, but already stopped working. The left side went out and then within probably an hour the right side stopped working. Not sure what kind of warranty I have
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Response from Staples :
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 310C USB. Please note that our unit has a 1-year warranty, and you may file a warranty claim or contact our customer support team for further assistance.
December 23, 2025
mohana
Reviewed at:
jbl.com
Posted Dec 13, 2025
Will get spoiled less than 6 months.
The sound is excellent. But it will definitely get spoiled before 6 months, and only one earbud will work. bought 3 sets of earbuds, all of them got spoiled in the same above mentioned way.
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No Rush
Reviewed at:
jbl.com
Posted Dec 9, 2025
Excited at first, and then NOT so much afterwards
Love the JBL brand. Found a new love for my listening pleasure in the JBL Tune 310C USBs.
How've, in less than two months into usage... my volume up/down stop functioning. In addition, while on a phone call ... I was able to hear the caller, but they were unable to hear me. Frustrating and annoying to say the least. Would really appreciate it if I could perhaps receive ...
How've, in less than two months into usage... my volume up/down stop functioning. In addition, while on a phone call ... I was able to hear the caller, but they were unable to hear me. Frustrating and annoying to say the least. Would really appreciate it if I could perhaps receive ...
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Response from Staples :
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
December 10, 2025
itzYaManCAM
Reviewed at:
jbl.com
Posted Oct 31, 2025
Affordable. Fantastic.
Simple and sounds perfect, wanted an affordable alternative to wireless earbuds. Going back to hardwire has been very enjoyable for consuming content and editing.
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rubyshock
Reviewed at:
jbl.com
Posted Oct 17, 2025
dissapointed!!!!
I bought these hoping to replace the regular earphones since these have the usb-c already installed.. They dont work after less then a month of regular use ):
The usb-c connection is weak & doesn't connect correctly too my phone anymore.
The usb-c connection is weak & doesn't connect correctly too my phone anymore.
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Response from Staples :
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 310C USB. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
October 18, 2025
clarix dinamix
Reviewed at:
jbl.com
Posted Oct 15, 2025
stopped working in less than two months
these headphones lasted me 6 weeks before they broke. the sound is now in and out and even holding it into the phone won’t work. don’t buy.
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Response from Staples :
Thanks for your feedback. Below are some troubleshooting steps that might help isolate the issue with your JBL Tune 310C. First, let’s determine if the source device (Phone, iPad, Computer, etc.) is giving the problem. Please try connecting to a different source using the same wire and headphones. If the problem is resolved, this means that the jack in your phone is no longer working properly. Next, flex the wire where it joins with the source device. If there is a change in dropouts, this means that the wire is bad. For further assistance, please contact us.
October 15, 2025
Agnik
Reviewed at:
jbl.com
Posted Oct 3, 2025
One side stopped working
Right sight stopped working a few months after purchase despite delicate handling and fairly infrequent use. I can still use the volume controller, but the sound doesn't go through.
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Response from Staples :
Thank you for informing us about this. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 310C. If needed, we'd also like to get more information so we can check your options. Please contact us at (800) 336-4525. We are available Monday to Friday from 9:00 am to 11:00 pm (ET) and Saturday to Sunday from 9:00 am to 5:00 pm (ET).
October 3, 2025
Sandyy8380
Reviewed at:
jbl.com
Posted Sep 13, 2025
Worth of buying
I bought this last month and using daily to be honest this are best wired headphones ever. i have used all kind of wired and wireless headphones earphones but this one give extreme sound quality. I mean while gaming you can hear every footstep of enemy and while listening music you can hear every beat clearly and even you can get to listen small music notes from same mu...
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eugenszep123
Reviewed at:
jbl.com
Posted Jun 25, 2025
Phones for fun 😊 in
One thing I would like to point out is the maximum setting and control of the headphones in the phone is a non-existent element of the product with cables ol dinner even everything is different it gets 4 out of 5 it's more than ok
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Mom256
Reviewed at:
jbl.com
Posted Jun 11, 2025
Pass!
Headphones didn’t last a year. Poor quality. Don’t buy
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Response from Staples :
Thank you for your feedback. We're sorry to hear that our JBL Tune 310C USB didn't meet your expectations For further assistance, please contact our customer support.
June 11, 2025
305c
Reviewed at:
jbl.com
Posted May 29, 2025
Sound
I bought this in last month the sound is good but the build quality is not good it caused internal wire break ..
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Happy7898
Reviewed at:
jbl.com
Posted Apr 3, 2025
Extremely Disappointing Quality
I had high expectations from JBL, but the Tune 310C earphones turned out to be one of the worst quality products I have ever used. They stopped working in just 7 months, and after getting a replacement, the new pair also failed within 6 to 8 months. This happened twice, proving that it's not just a one-time defect but a serious durability issue. For the price, I expecte...
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Anitha
Reviewed at:
jbl.com
Posted Feb 11, 2025
Worst earphones ever used.Guys never buy this it's a mistake to buy such earphones
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Page B
Reviewed at:
jbl.com
Posted Jan 14, 2025
Not Durable
I was gifted these by a friend and after about 3 weeks of use the left earbud is no longer outputting sound as some connection on the inside is damaged. Very mild use by the way as I cycle between the use of wireless earbuds and two other pairs of over ear headphones.
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Response from Staples :
We appreciate your feedback. We understand your concerns and we're always looking for ways to improve. We'll ensure your feedback is shared with our product development team. Please contact us to check your warranty coverage.
January 16, 2025
HOWARD L.
Verified Buyer
Posted Jan 13, 2025
Service was competent and supportive.
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John Big22
Reviewed at:
jbl.com
Posted Jan 2, 2025
Average headphones with bad usb-c connector
The usb-c connector is very tight, very hard to unplug from my phone and laptop. I have to force it to be able to unpluge the headphones.Volume level could be higher. Have a cheaper jbl wired headphones with better audio quality.
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Response from Staples :
Thank you for sharing your feedback on our JBL Tune 310C USB. We understand your concerns regarding the fit and the volume level. We appreciate your honest feedback. We will pass this along to our development team. For further assistance, please contact us.
January 3, 2025
tijr
Reviewed at:
jbl.com
Posted Nov 11, 2024
Light with Excellent Sound
Can't express enough how much I have enjoyed these little pieces of a wonder. First off, the appearance is nice the design is cool with pleasant visual vibe (well branded). The sound quality is perfect for me (all around), I get fully immersed while listening. They cable feels fragile, but really that depends on the care you give them, so no complaint about that.
I don...
I don...
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AKG headset user
Reviewed at:
jbl.com
Posted Sep 14, 2024
Overpriced and average sounding earphones
After using samsung's AKG tuned earphones, I was very much interested in Harman Audio as AKG is their subsidiary. But this earphone is a total let down. The audio quality is mediocre and honestly it sounds like an average ₹400-500 headset.
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MRDATHIA
Reviewed at:
jbl.com
Posted Aug 31, 2024
Great!!!
Very much good and as expected hashtagjbl_harmanaudio
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Bossman
Reviewed at:
jbl.com
Posted Aug 3, 2024
Average wired earbuds
I bought the 310c to replace my 110 because of the reviews of how they sounded. But in my honest opinion the 110 sounds better. The 110 are louder and seems to have more bass.
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Response from Staples :
Thanks for your feedback, we're always looking for ways to improve. We recommend using the EQ presets control accessible via the three-button remote on the cord. To find the sound that fits your taste.
August 5, 2024