Customer Reviews for HP DeskJet 4255e Wireless Color All-in-One Printer, Scan, Copy, 3 Months Free Instant Ink, AI Enabled (588S6A)
Item # : 24590900
Model # : 588S6A#B1H
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $109.99
30-min pickup
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Over 30
534 reviews
Most helpful positive review
Posted Oct 19, 2025
My salesperson was spectacular. Professional. Knowledgeable and kind. So very helpful. She is a perfect representation of what a Staple’s employee should be. Great hire.
VS
Most helpful critical review
Posted Oct 21, 2025
DISAPPOINTED
I had to return this item- when setting up I noticed in the instructions this copier only supports 2.4Ghz networks only- this was not clearly noted in the online product description nor was it noted on the box- if so I would not have purchased it.
mr r
Reviewed at:
Staples Business
Posted Oct 27, 2025
great printer ink runs out quickly
This is a great printer. It's compatible with air print but the ink goes fast compared to other printers I've owned.
0up votes 0
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RICHARD M.
Posted Oct 21, 2025
DISAPPOINTED
I had to return this item- when setting up I noticed in the instructions this copier only supports 2.4Ghz networks only- this was not clearly noted in the online product description nor was it noted on the box- if so I would not have purchased it.
0up votes 0
0down votes 0
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Response from Staples :
Hi Richard thanks for replying to our product review request. I appreciate you taking the time to let us know about this and have forwarded your comments. ^JH
Staples Care, October 27, 2025
ANN S.
Posted Oct 19, 2025
Good
Good for the price. Slow but good.
0up votes 0
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RICHARD M.
Posted Oct 19, 2025
Absolute garbage
The printer has been nothing but an issue since I set it up. Most of the time it won't print despite my wifi recognizing it. When it does print it will only do 1-4 pages at a time before going into standby mode.
0up votes 0
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cathy c
Posted Oct 19, 2025
Printer has many issues
From day one printer has not worked properly. Connection issue ink runs out quickly even with using the xl cartridges now will not print at all. Tried processing return but only gives 14 days.
0up votes 0
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Response from Staples :
Hi Cathy I'm disappointed to hear that the HP DeskJet 4255e Wireless Color All-in-One Printer doesn't meet your expectations and I understand your frustration. Staples provides a 14-day Return or Exchange window for Electronics Furniture and Technology Items. After this time frame we do have to refer you to the manufacturer warranty process for assistance. Please contact HP Customer Support at (800) 407-4005 regarding your inquiry. I wish I had better news for you and please let us know if anything else comes up. We'll be happy to take a look at it for you. Please use the following link to view our full Staples Return Policy online: https://www.staples.com/sbd/cre/help-center/returns-policy/ ^LH
Staples Care, October 22, 2025
A.C.
Posted Oct 19, 2025
My salesperson was spectacular. Professional. Knowledgeable and kind. So very helpful. She is a perfect representation of what a Staple’s employee should be. Great hire.
0up votes 0
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PAUL W.
Posted Oct 17, 2025
Very good Printer
This printer is very good. I had it installed yesterday when I had my computer rebuilt
0up votes 0
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MELANIE L.
Posted Oct 17, 2025
Its Okay
Good quality prints but I'm constantly have to disconnect and reconnect it to my computer for it to work. Also it goes through ink way faster than my old printer. I've had it only a few months and have spent several hundred dollars on ink.
1up votes 1
0down votes 0
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Judy
Reviewed at:
Quill
Posted Oct 15, 2025
Working well except I miss having the control panel on the front of the printer. My old printer had it where I could see it easier.
0up votes 0
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KATHLEEN D.
Posted Oct 15, 2025
Just want to print.
I have phone hooked up to print. Good. Computer recognizes but did not print thru WiFi Still not sure ref scanner. Directions not clear.
1up votes 1
0down votes 0
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ERIC T.
Posted Oct 14, 2025
My HP Printer Review
It is an elegant machine with full capabilities at a very decent price. I most certainly refer it to a friend or anyone starting a new business who needs to perform quality print jobs.
1up votes 1
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ELAINE A.
Posted Oct 5, 2025
Great little printer!
Easy to install and setup. Print quality is excellent. Aperfect printer for the occasional user like my home computer
0up votes 0
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PAT S.
Posted Oct 2, 2025
Great home printer great price great service!
Awesome price on a great in home replacement printer! Easy to set up right out of the box and online! Staples "buy online and pick up in store" was seamless!!
0up votes 0
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GEORGE G.
Posted Sep 29, 2025
Fits my need perfectly
Impressive for a low price as long as you don't need to auto-duplex print. But the can de done manually.
0up votes 0
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ANITA P.
Posted Sep 28, 2025
It does not work dispite a 6 hour effort on 2 different days by 2 different people !
3up votes 3
0down votes 0
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DONNA S.
Posted Sep 28, 2025
Do Not Buy HP DeskJet 2855e
Multiple malfunctioning. Despite adding new ink will not acknowledge it on the printer. Also disconnects from wifi frequenty.
2up votes 2
0down votes 0
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N.C.
Posted Sep 27, 2025
New printer
Love HP printers - price was great
2up votes 2
0down votes 0
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MARK P.
Posted Sep 27, 2025
Printer works
The printer does what it says it will....just got it haven't used it alot.
2up votes 2
0down votes 0
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RICHARD K.
Posted Sep 26, 2025
Bargain and Ez setup
Easy setup I was printing 5 minutes after I opened the box! Connected to my WiFi instantly! Price can’t be beat great reviews all over the internet.
0up votes 0
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JOHN R.
Posted Sep 26, 2025
HP FABULOUS
HP printer wireless five minutes to set up all ways ready LOVE IT prints great.
1up votes 1
0down votes 0
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