Customer Reviews for HP LaserJet Pro 3201dw Wireless Color Laser Printer, Print Only, Best for Office (499Q9F)
Item # : 24592835
Model # : 499Q9F#BGJ
Functionality
Single-Function
Cartridge type
Toner
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Price is $399.99
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Over 30
215 reviews
Most helpful positive review
Posted Sep 24, 2025
Two-sided painting and scanning is effortless.
After my previous HP color laserjet printer would no longer pick up paper from the paper trays or manual feed tray I decided to replace rather than repair it due to its age. I wanted a printer that would effortlessly produce two-sided color copies and would also scan two-sided documents. So I chose this one. It works great though I did have to work a little bit wi...
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VS
Most helpful critical review
Posted Oct 22, 2025
Dont buy
This printer is very unreliable has pro this problems more times than now had for 60 day looking for a new one
SAMUEL C.
Posted Oct 22, 2025
Dont buy
This printer is very unreliable has pro this problems more times than now had for 60 day looking for a new one
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J. Price
Reviewed at:
Staples Business
Posted Oct 20, 2025
DO NOT BUY
Worst printer I have ever bought. If you want to restart a printer multiple times a day replace ink frequently and have daily printing issues this is the printer for you. Otherwise don't waste your money on this one!
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JAMI V.
Posted Oct 20, 2025
Doesn't work regularly toner cost more than unit
Bought this unit in June 25 it worked great for 2 months. Then it started needing the factory reset 2-3 times per week. It is plugged in and would give me error codes that it's not connected to the internet which doesn't matter if it's plugged in to my computer. It does work fine wireless printing from my phone just not my computer. It has 4 ink cartridges that are $...
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Response from Staples :
Hi Jami I truly regret hearing that you're not completely satisfied with your new HP laser printer. If help troubleshooting the connectivity issues that you mentioned we recommend visiting https://support.hp.com/us-en/product/details/hp-color-laserjet-pro-3201-3204 -3288-printer-series/model/2101679526. Further assistance can be found via the Contact Us option on the HP site if needed. We apologize for any inconvenience that these issues have caused. We appreciate your choosing Staples! ^BF
Staples Care, October 23, 2025
Allen R.
Posted Sep 28, 2025
Ink Guzzler and Driver Issues
I have not been super impressed with this model. I've had issues with double sided printing just randomly stopping after it had been working. Customer service was of no help with this issue either. Ended up installing a different driver to get it to work again. Have had to do this 3 times now and have wasted tons of ink and paper troubleshooting. When it does work ...
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J.O.
Posted Sep 24, 2025
Two-sided painting and scanning is effortless.
After my previous HP color laserjet printer would no longer pick up paper from the paper trays or manual feed tray I decided to replace rather than repair it due to its age. I wanted a printer that would effortlessly produce two-sided color copies and would also scan two-sided documents. So I chose this one. It works great though I did have to work a little bit wi...
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TERESA O.
Reviewed at:
Staples Business
Posted Sep 23, 2025
One missing option
This is a good printer the cost of toner cartridges are on par with other printers. The one thing I don't like is you can only feed one page at a time in the manual feed option. You have to hold the paper and feed it b there is not tray for manual fee hand
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L.M.
Posted Sep 23, 2025
Not a useful item
The computer doesn't make copies as: I needed a copy of car registration for home as orginal goes in car Had to return it. The Staples said "Print only" I thought it meant no Italics etc. Time & money for Staples and Myself Can't imaging business or home would want such a machine
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J.R.
Posted Sep 20, 2025
Scanning is a problem
Somethings download easily some don't. Scanning is complicated and in I still haven't been able to get anything to scan. Color is mediocre.
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JERRI T.
Posted Sep 19, 2025
Deceptively Robust
Don't be fooled by its size ... this printer is a power house. Setup was a breeze plug and play all the way. The Bluetooth auto-detect did its thing and I was printing within 10 minutes from opening the box. Free delivery was nice speedy as well. It came packaged with enough toner to print my entire membership newsletter in color AND duplexed. For the price I don't...
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E.B.
Posted Sep 17, 2025
Frustrated with operational issues and the lack of support especially from HP
Have not been able to utilized this new printer much as there have been issues in both scanning printing and setting up. To locate help on line is not only very difficult but limited at best. The technician at the Staples where the printer was has helped the most but yet having issues. Very frustrating to have a new printer which should have added scanning abilities ...
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K.L.
Posted Sep 16, 2025
Extremely Glad I Purchased this Printer
Very easy instructions to get started. It’s quiet when it prints and the quality is excellent. I am very glad I purchased an HP Laser Jet again.
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MARLENE L.
Posted Sep 15, 2025
3rd Week Issues
Our printer will randomly drop connectivity also will randomly initialize with no external triggers and then get stuck in an initialization loop. The screen will also freeze up so that we can not select anything and tray number 2 will not lift so that it says we are out of paper. It then drops the print queue and HP Smart cannot find issue. We have had to restart i...
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CHERYL B.
Posted Sep 15, 2025
Great Choice
Easy to set up very quick delivery.
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GEORGIE M.
Posted Sep 7, 2025
Installation
The installation was easy however the scan to computer would not work. I had to call someone out to get it working properly. Everything is embedded which makes it difficult to find and make changes. I've never had this issue before to install a product.
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PATRICK R.
Posted Aug 25, 2025
So far all is great!
It's a little noisier than my 10+ year-old color LaserJet that I replaced but it's 10 times faster to start printing and produces excellent results.
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D.A.
Posted Aug 10, 2025
HP home Office Printer 3301
Highly recommend - HP Home Office Printer 3301 - works beautifully for my personal use. Shopping for it at Staples was easy
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GB
Reviewed at:
staples.ca
Posted Jul 31, 2025
Replacement for older model HP laser
Excellent printer. Easy set up.
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DDC
Reviewed at:
Quill
Posted Jul 23, 2025
Terrible
This is the worst printer I have ever bought. It doesn't stay connected to the computers. We have to continually restart the printer or uninstall/reinstall to get it to work. Don't waste your money. Would give it 0 stars if possible.
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RTIM C.
Posted Jul 22, 2025
Auto duplex minor setup issues.
Main issue is scan features require PC won’t work with Mac.
1up votes 1
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KIM T.
Posted Jul 21, 2025
Love love love this printer. Easy to set up and hooked to all devices immediately without any issues. Love the print and copy clearness.
1up votes 1
2down votes 2
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