Customer Reviews for HP 15.6" FHD Laptop, Intel Core i7-1355U, 12GB RAM, 512GB SSD, Backlit Keyboard, +8.5 hrs. Battery Life, Windows 11 Home
HP 15.6" FHD Laptop, Intel Core i7-1355U, 12GB RAM, 512GB SSD, Backlit Keyboard, +8.5 hrs. Battery Life, Windows 11 Home is Out of stock
Item # : 24595118
Model # : 9U9T0UA#ABA
Display
1920 x 1080 resolution
Processor
Intel Core i7 processor
Hard Drive
SSD
Operating System
Windows 11
Memory
12GB RAM DDR4 SDRAM
Graphics card
Intel Iris Xe Graphics
Price is $849.99
80 reviews
Most helpful positive review
Posted Sep 3, 2024
powerful machine
Great powerful PC for people who need something portable. The keyboard has responsive pleasantly clickey and backlit keys, with a dedicated number pad. I love that the camera has a physical barrier to guarantee that it's not being accessed. I've attached a picture to illustrate how low profile and discreet the privacy camera screen is incorporated into the computer. The...
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VS
Most helpful critical review
Posted Feb 15, 2025
All sSpeakers are on the bottom
I checked out all the features and thought it was a good choice. However, it has one major flaw. The speakers are on the bottom of the laptop. My old hp had them on the top and bottom. HP needs to change this. I am hard of hearing and cannot hear it loud enough to use without closed captioning. I have adjusted everything I can. If I could return it and get one with spea...
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LANNY F.
Verified Buyer
Posted May 18, 2025
It is a good laptop for the price.
0up votes 0
0down votes 0
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DAVID W.
Verified Buyer
Posted May 13, 2025
Serious Wifi Connection Issues
After many attempts, reboots, uninstalling and reinstalling adapters and drivers...it was useless and the labtop would not connect to Wifi despite all of our other devices being able to connect without any problems.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted May 7, 2025
So far so good
Didn't need help setting it up. Battery life doesn't seem quite as long as is claimed, but is more than adequate for my needs.
0up votes 0
0down votes 0
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LORI B.
Verified Buyer
Posted May 6, 2025
Love it!
Super fast! So much faster than my old laptop.
0up votes 0
0down votes 0
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NANCY W.
Verified Buyer
Posted Apr 25, 2025
I can't get it to work.
Tech is too confusing. I have a helpdesk person, but I don't even understand what the problem is. The old computer just let me in. This one has barrier after barrier. I give up.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Apr 25, 2025
Only had the laptop A little over A week all is good very happy with my purchase easy setup I even like Windows 11
0up votes 0
0down votes 0
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THOMAS R.
Verified Buyer
Posted Apr 21, 2025
I have not used it all that much as of yet. I'm still learning how to use the different features since I've updated.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Apr 19, 2025
Works well
Bought for hubby he's been enjoying it likes the speed and blacklisting on keyboard.
0up votes 0
0down votes 0
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BERKELEY O.
Verified Buyer
Posted Apr 18, 2025
Worth the money
It’s a great laptop for at home use. Great product and price.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Apr 18, 2025
This is what I wanted
I would recommend this laptop to my family. It's simple to use and the CoPilot is fantatic.
0up votes 0
0down votes 0
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dave
Verified Buyer
Posted Apr 18, 2025
Good laptop
So far seems to be good. Setup was easy The sound is a bit low and not top notch but usable. I do like the keyboard over my Dell.
0up votes 0
0down votes 0
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SamiOH
Verified Buyer
Posted Apr 9, 2025
Shipping went very well,,,,overall a good experience
0up votes 0
0down votes 0
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SUZANNE C.
Verified Buyer
Posted Mar 20, 2025
Great computer
I love my new laptop. It has everything I need. It’s a good size for me. Great to take anywhere I want to.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Mar 16, 2025
Battery life sucks.
0up votes 0
0down votes 0
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Response from Staples :
Hi Joe, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Staples C., March 17, 2025
MELANIE B.
Verified Buyer
Posted Mar 10, 2025
Great laptop
Easy set up. Works well. Love the backlit keyboard!
2up votes 2
0down votes 0
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Staples Customer
Verified Buyer
Posted Mar 10, 2025
Replaces a 9 year old I3 with this computer
The Staples tech service was great, from selecting the new system to instructing me on how to set it up, to educating me about how it works. I was amazed by how fast it is. Finally, I had a live person at the Staples tech desk who answered all my questions.
2up votes 2
0down votes 0
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Staples Customer
Verified Buyer
Posted Mar 3, 2025
Hp Laptop
The laptop comes in two boxes, one tight in box (good) that box in larger box with minimum large bubble insulation, not enough. The inner box sounded like a baseball bouncing around inside.
I consider that very unacceptable, I paid over $500.00
To have bounced around!
I consider that very unacceptable, I paid over $500.00
To have bounced around!
4up votes 4
7down votes 7
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ELIZABETH S.
Verified Buyer
Posted Mar 1, 2025
Excellent
The technical staff is excellent and very patient when asked questions. This is my 3rd laptop purchased at Staples and have always been satisfied with the service.
1up votes 1
0down votes 0
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CARLA
Verified Buyer
Posted Feb 15, 2025
HP
Love it. Of course, it's new and not gunked up and bogged down. Good size, portable, light weight. Good price.
1up votes 1
0down votes 0
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MARY R.
Verified Buyer
Posted Feb 15, 2025
All sSpeakers are on the bottom
I checked out all the features and thought it was a good choice. However, it has one major flaw. The speakers are on the bottom of the laptop. My old hp had them on the top and bottom. HP needs to change this. I am hard of hearing and cannot hear it loud enough to use without closed captioning. I have adjusted everything I can. If I could return it and get one with spea...
Read full review
7up votes 7
0down votes 0
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