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Customer Reviews for HP 15.6" FHD Laptop, Intel Core i7-1355U, 12GB RAM, 512GB SSD, Backlit Keyboard, +8.5 hrs. Battery Life, Windows 11 Home

4.6
59 reviews
5 star
(45)
4 star
(9)
3 star
(4)
2 star
(0)
1 star
(1)
Most helpful positive review
Posted Sep 3, 2024
powerful machine
Great powerful PC for people who need something portable. The keyboard has responsive pleasantly clickey and backlit keys, with a dedicated number pad. I love that the camera has a physical barrier to guarantee that it's not being accessed. I've attached a picture to illustrate how low profile and discreet the privacy camera screen is incorporated into the computer. The...
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VS
Most helpful critical review
Posted Feb 15, 2025
All sSpeakers are on the bottom
I checked out all the features and thought it was a good choice. However, it has one major flaw. The speakers are on the bottom of the laptop. My old hp had them on the top and bottom. HP needs to change this. I am hard of hearing and cannot hear it loud enough to use without closed captioning. I have adjusted everything I can. If I could return it and get one with spea...
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Most helpful reviews
Staples Customer
Verified Buyer
Posted Feb 15, 2025
HP
Love it. Of course, it's new and not gunked up and bogged down. Good size, portable, light weight. Good price.
0up votes 0
0down votes 0
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MARY R.
Verified Buyer
Posted Feb 15, 2025
All sSpeakers are on the bottom
I checked out all the features and thought it was a good choice. However, it has one major flaw. The speakers are on the bottom of the laptop. My old hp had them on the top and bottom. HP needs to change this. I am hard of hearing and cannot hear it loud enough to use without closed captioning. I have adjusted everything I can. If I could return it and get one with spea...
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0up votes 0
0down votes 0
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DEMETRIA L.
Posted Feb 13, 2025
no focus
I have not had this electronic for a year but my speaker is going in and out durning zoom meetings and the camera is going from clear to green..
0up votes 0
0down votes 0
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TERRY L.
Verified Buyer
Posted Jan 11, 2025
Purchased this laptop about a week ago and still trying to figure things out. One thing I don't like is the life of the battery. There is NO way that this laptop get 8-9 hours. I'd say more like 1 1/2 to maybe 2 hours of life. Unless I'm not seeing something that needs to be adjusted I'm somewhat disturbed by this. I rate this laptop at 4 out of 5.
2up votes 2
0down votes 0
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Staples Customer
Verified Buyer
Posted Jan 6, 2025
HP Laptop with Intel Core i7
I am very happy with my new HP laptop. It arrived just one day after I placed the order in the store. It has everything I wanted - an Intel Core i7, 120GB RAM, good battery life, Windows 11, and a backlit keyboard for an unbeatable price. I purchased my last comparable laptop in 2015 for $823; this laptop cost $254 less - a nice surprise when everything else has dram...
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3up votes 3
0down votes 0
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SEAN D.
Verified Buyer
Posted Jan 1, 2025
Recommended
This replaced two ASUS computers which failed shortly after purchase. It has been so much better in every way, much happier, should have bought it first and saved headaches.
2up votes 2
0down votes 0
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DAVID L.
Verified Buyer
Posted Dec 27, 2024
Why are you asking me now?
0up votes 0
10down votes 10
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JANE T.
Verified Buyer
Posted Dec 26, 2024
HP Laptop
Great PC, just what we needed.
0up votes 0
0down votes 0
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CHERYL Brigante.
Verified Buyer
Posted Dec 10, 2024
Most problems using new software
I was upgrading from an old hp and into Windows 11. Many things different from my old computer. I wish I had been told what to expect. I had trouble finding the on/off button - its on the keyboard.
The size and feel of the keyboard is great (my old one was larger but so heavy.)
Using a new ergo mouse has a learning curve, the staples tech was able to help me with that...
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2up votes 2
0down votes 0
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RONA K.
Verified Buyer
Posted Dec 10, 2024
Its a great laptop. I prefer HP laptops. Its my second HP. Thanks to my excellent salesman Abner. He was very skilled at teaching me how to use and bring out the best of this laptop. Thank you to HP and Abner.
3up votes 3
0down votes 0
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Staples Customer
Verified Buyer
Posted Dec 5, 2024
Good purchase!
This laptop is a fine upgrade from my antiquated HP. It comes with Windows 11.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Nov 27, 2024
Seems to work well so far. I like that it has a variety of places to plug things in.
2up votes 2
0down votes 0
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PRODST019 A.
Reviewed at:
Staples Advantage
Posted Nov 6, 2024
laptop color please
0up votes 0
1down votes 1
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Staples Customer
Verified Buyer
Posted Nov 3, 2024
Low memory, should be at least 16GB.
So far I like it. It’s a pity though HP launched this model with 12GB instead of the standard 16GB. They should offer a free upgrade for those who purchased this model.
7up votes 7
1down votes 1
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Staples Customer
Verified Buyer
Posted Oct 29, 2024
Laptop and tech supportt
The staples tech service was great from selection, through set up, and educating me and my husband about the new System. We may be on to finding our new best friends. At the tech desk at Staples! Finally a live person to answer all my questions.
3up votes 3
0down votes 0
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Staples Customer
Verified Buyer
Posted Oct 22, 2024
Hp laptop
GREAT LAPTOP USER FRIENDLY FUNCTIONS GIID GRAFICS AND FAST LOAD AND DOWNLOAD SPEED HIGLY RECOMENDED.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Oct 12, 2024
HP 15,6 Laptop
It is a good product. I like it
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Oct 9, 2024
Too soon to rate
Finding my way around the new operating system that is just a bit different from my old laptop so I can’t yet give it 5 stars. I have been happy with HP in the past.
1up votes 1
1down votes 1
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Sep 11, 2024
Sturdy for Study
If you’re looking for a sturdy laptop that has a larger screen and is lightweight, this is the computer for you!
The HP 15” Laptop is slim when closed but opens to a large screen. My favorite feature is the camera privacy screen. It’s built into the screen and is easy to open and close to ensure the camera is covered. No more post-it-note on the top of my computer! I ...
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2up votes 2
0down votes 0
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Staples Customer
Verified Buyer
Posted Sep 5, 2024
New HP Laptop
I'm happy with my new laptop. It's much the same as the last one I had, so decided to get another one.
1up votes 1
0down votes 0
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