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Customer Reviews for HP Pavilion 16" FHD AI Laptop, Intel Core Ultra 7-155U, 16GB RAM, 1TB SSD, Backlit Keyboard, Windows 11, Natural Silver

HP Pavilion 16" FHD AI Laptop, Intel Core Ultra 7-155U, 16GB RAM, 1TB SSD, Backlit Keyboard, Windows 11, Natural Silver~#|#~0CB40F83-27FD-4059-AECBAD5D30A38F5A_sc7
HP Pavilion 16" FHD AI Laptop, Intel Core Ultra 7-155U, 16GB RAM, 1TB SSD, Backlit Keyboard, Windows 11, Natural Silver is Out of stock
Item # : 24595126
Model # : 9U9T6UA#ABA
Graphics card
Intel Graphics
Hard Drive
1TB SSD
Memory
16GB RAM LPDDR5X SDRAM
Processor
1.7 Ghz Intel Core Ultra 7 processor
Display
16-inch 1920 x 1200 resolution
Operating System
Windows 11
Price is $999.99
4.64
132 reviews
5 star
81%
4 star
12%
3 star
2%
2 star
1%
1 star
5%
Most helpful positive review
Posted Sep 20, 2025
Laptop
I love the big screen
VS
Most helpful critical review
Posted Aug 9, 2025
Buggy Junk
HDMI port is glitchy. Blacks out screen over and over. Wireless mouse and keyboard won't work over 4 feet away thus rendering it useless to use with my TV. Windows won't expand on selection. It's just buggy junk. 14 day return window IS RIDICULOUS!
Most recent reviews
JENNIFER R.
Posted Sep 20, 2025
Laptop
I love the big screen
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Christopher H.
Posted Aug 9, 2025
Buggy Junk
HDMI port is glitchy. Blacks out screen over and over. Wireless mouse and keyboard won't work over 4 feet away thus rendering it useless to use with my TV. Windows won't expand on selection. It's just buggy junk. 14 day return window IS RIDICULOUS!
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BETH K.
Posted May 6, 2025
Very Pleased
So far I have been pleased with this laptop. Had been concerned because I was coming from a 17" to this 16" but have not found an issue. A lot lighter than my previous laptopn.
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JON R.
Posted May 4, 2025
Staples Laptop Purchase
Aidan did a great job from beginning to end with our purchase.
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YVONNE M.
Posted Apr 28, 2025
Good so far
Great service from Staples as I've come to appreciate. As to the computer it's faster than the Lenovo I purchased 1 yr 2 mos ago that gave me the blue-screen of death. Sign in required (MS). Quick set-up no fingerprint demands and of course specifications are high.
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EILEEN C.
Posted Apr 26, 2025
the computer is working fine. taking some time to get it set up.
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J.F.
Posted Apr 25, 2025
Great. Very fast.
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D.G.
Posted Apr 23, 2025
New Laptop
Laptop is performing as expected. Calvin did a great job transferring data from my old laptop. Only hiccup so far was the address book did not transfer. With some effort I managed to import it manually.
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KEITH N.
Posted Apr 23, 2025
HP Pavillion 16" i7 ultra 16gb ram 1tb storage
Computer is great The computer was easy to set up. However the MS Windows 11 would not allow connections to shared folders on my personal LAN. It blocked them because the MS programmers thought it was not thier idea of a secure LAN. It took over a week solve why the computer would not attached to shared folders on the LAN. Once I found the solution every thing wor...
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GAIL H.
Posted Apr 20, 2025
poor service
I went to pick up my computer and the manager had given it to another customer. Ordered it again and I still have not received it
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LISA Y.
Posted Apr 18, 2025
Computer
Good computer works and is good
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CAROL R.
Posted Apr 18, 2025
Great product
Easy setting up great product
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JAMES W.
Posted Apr 17, 2025
Nice Laptop
I'm really enjoying my new laptop!
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C.B.
Posted Apr 16, 2025
I needed help
Staples computer techs are my favorites! I went in one day with a big problem and by the time I was done I knew what to do. I purchased a new computer and my problem disappeared. No pressure but a lot of technical help. Thanks Staples!
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WILLIAM A.
Posted Apr 14, 2025
Great modern computer at a great price
I like getting the latest technology for not a premium price.
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JUANITA T.
Posted Apr 14, 2025
Excellent & Easy To Set Up
With Staples assist we were able to have it up and working quickly. As usual both Staples and HP are the best.
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KATHY B.
Posted Apr 13, 2025
I just started using my new computer and am impressed with it so far. I like the speed and the ease of use. Some learning curves with Windows 11.
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M.P.
Posted Apr 8, 2025
Computer Purchase
It was a very easy process. The tech was very helpful and made sure I was aware of all regards. The computer was setup and info from old computer transferred to new efficiently.
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STEVEN W.
Posted Apr 8, 2025
Great Computer
I love the processing speed. The clarity of the screen is great.
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BRIDGETT F.
Posted Apr 5, 2025
HP Pavilion Laptop
Have not had it for long only 3 days. Love the backlighted keyboard and the larger print on keys on the keyboard. Does not seem as heavy as previous laptop. Look forward to the longer battery life and hopefully is as advertised. I am satisfied with the purchase thus far. I had a good experience at Staples and will return to shop there in the future.
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