Customer Reviews for HP Envy 6555e Wireless Color All-In-One Inkjet Printer, Scan, Copy, Best for Home, 3 Months FREE Ink with HP+ (714N5A)
Item # : 24609259
Model # : 714N5A#B1H
Cartridge type
Ink
Max Paper Size
8.5" x 11" Letter
Output Type
Color
Functionality
All-In-One
Price is $169.99
1-hr pickup
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Over 30
550 reviews
Most helpful positive review
Posted Dec 26, 2024
Upgraded to newer Envy 6155e -- very satisfied with results to date
Upgraded to Envy 6155e because older model envy was not able to connect with Mac OS Ventura 15.02. Ease of use is simpler, print quality is similar, ink consumption seems thirstier. Like the smaller footprint, paper tray and paper feed seem to operate more smoothly, ink cartridges seem to snap in better. Printing 5x7 blank cards presented no problems. Very satisfied and...
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VS
Most helpful critical review
Posted Oct 27, 2024
HP Envy
Not a purchase I would repeat. Slow printing, difficult to set up, still can't connect to the internet, I am trying to set up a account no luck yet
Staples Customer
Verified Buyer
Posted Jul 3, 2025
Tough to set up
Numbers are too small to enter wifi password; cannot get back to entry point
0up votes 0
0down votes 0
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DIANE V.
Verified Buyer
Posted Jun 30, 2025
Excellent Transaction
Returned non working unit for recycling. Left with new printer that was on sale. Win Win!
0up votes 0
0down votes 0
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Response from Staples :
Hi Diane, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^MS
Staples C., July 3, 2025
RAY J.
Verified Buyer
Posted Jun 30, 2025
Ray's Review
Excellent printer. Fit my needs to a T, and a fantastic price. Delivery was made to my front door and very promptly as promised. Excellent Service!!
0up votes 0
0down votes 0
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CHARLES B.
Verified Buyer
Posted Jun 30, 2025
New printer
Not as easy as my old canon. But it works
0up votes 0
0down votes 0
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EILEEN D.
Verified Buyer
Posted Jun 28, 2025
Hp printer
Easy to install— works well
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Jun 25, 2025
Great printer
0up votes 0
0down votes 0
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LISA A.
Verified Buyer
Posted Jun 24, 2025
Good Printer
Was a replacement for my HP Envy.
Nice size and easy to use!
Nice size and easy to use!
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Jun 19, 2025
Works great with the phone
But can’t for the life of me to get it to print with the PC’s. It will scan to the PC’s, but won’t print.
0up votes 0
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Staples Customer
Verified Buyer
Posted Jun 19, 2025
HP Envy6555e
Installation difficult without call to tech support. First man did not help.
Second call to Sanya worked. She spoke ore clearly and took more time with me.
I think the button to the right of where you type in your password may have been the key. It was not explained, but when I pushed it and I could see the letters in my correct password, I knew that it was put in cor...
Second call to Sanya worked. She spoke ore clearly and took more time with me.
I think the button to the right of where you type in your password may have been the key. It was not explained, but when I pushed it and I could see the letters in my correct password, I knew that it was put in cor...
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0up votes 0
0down votes 0
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JANES G.
Verified Buyer
Posted Jun 14, 2025
So far so good, although I've only had it for a week.
0up votes 0
0down votes 0
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ANGEL L.
Verified Buyer
Posted Jun 9, 2025
Excellent product
0up votes 0
0down votes 0
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KURT P.
Verified Buyer
Posted Jun 7, 2025
Envy 6555
Replaced my 4360 HP printer (after 10 yrs) w/ new 6555. Few adjustments I had to make stepping Up to a new printer. So far, works great and No complaints !
0up votes 0
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DEBRA L.
Verified Buyer
Posted Jun 3, 2025
Do not if it is good or not. Connection issue.
I cannot get it to connect with computer. Was on support with HP for over 2 hours. Not resolved.
1up votes 1
0down votes 0
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LARRY B.
Verified Buyer
Posted Jun 1, 2025
Terrible
It only print about 15 pages then get error message. Try to delete print and it won’t delete.
0up votes 0
0down votes 0
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Response from Staples :
Hi Larry, I truly regret hearing that you're not completely satisfied with your new printer. Please reach out to the HP support team at https://support.hp.com/us-en for assistance troubleshooting the errors you've encountered. If you have any questions or concerns please contact us at 1-800-333-3330 option 3, or via Chat at Staples.com. We'll be happy to take a look at this for you. ^BF
Staples C., June 2, 2025
CAROLE S.
Verified Buyer
Posted May 27, 2025
So far sorry so good
1up votes 1
0down votes 0
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PRISCILLA S.
Verified Buyer
Posted May 22, 2025
I can't to help to install printer
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted May 20, 2025
Envy printer
Printer seems to be ok. It’s a shame that there is no technical support for this product not even for initial setup unless you buy the extended plan. The manual is just a quick guide which isn’t all that helpful. I will definitely reconsider HP as a printer the next time due to the lack of support
3up votes 3
0down votes 0
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Staples Customer
Verified Buyer
Posted May 15, 2025
HP Envy 6555e Printer
We love our new printer.. Like where the paper loads. Like the looks of it.
2up votes 2
0down votes 0
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THERESA D.
Verified Buyer
Posted May 12, 2025
Great printer
Printer works as described. Easy set up, great print quality, good size for home printing.
1up votes 1
0down votes 0
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TERRY M.
Verified Buyer
Posted May 10, 2025
Keypad small
Does not seem to be made as well as old HP.
3up votes 3
0down votes 0
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