Customer Reviews for Brother P-touch Personal Desktop Label Maker (PT-N20)
Item # : 24615157
Model # : PTN20
Brother P-touch PT-N20 Personal Desktop Label Maker. Exclusively uses colorful Btag ~½” (12mm) Label Tapes. QWERTY keyboard with display. Includes fonts, frames, symbols + more!
- Express it in color! Made exclusively for use with Brother Btag ~½” (12mm) Label Tapes, available in 17 colorful varieties.
- Organize & personalize practically anything and everything in your world.
Price is $29.99
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31 reviews




















Most helpful positive review
Posted Aug 13, 2025
great labelmaker and price is great also
works easily and well had it ready to go in minutes
VS
Most helpful critical review
Posted Feb 18, 2025
No power!
This doesn't come with a power cord, and Staples doesn't say this is the description OR sell them! I don't have six AAAs and don't want ti buy them, that's why I chose this item that is described as having the plug in option. I am awaiting delivery of the cord I had to spend another $10 on, then I can see how the label maker works.
Jane N
Verified Buyer
Posted Aug 13, 2025
great labelmaker and price is great also
works easily and well had it ready to go in minutes
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SUSAN B.
Verified Buyer
Posted Aug 7, 2025
I love it. It is easy to use. Now the craft room is organized and each drawer is labeled with the contents.
Ordering the Brother label maker was easy and it arrived sooner than I expected. I will be reordering the Brother cartridges through Staples real soon. Again, thank you.
Ordering the Brother label maker was easy and it arrived sooner than I expected. I will be reordering the Brother cartridges through Staples real soon. Again, thank you.
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Toobusy
Reviewed at:
Brother
Posted Jul 29, 2025
Like it...
I loved my old Brother P Touch and when it finally took it's last breathe, I decided to buy another Brother Label Maker. Love that this one has a clean easy to see keyboard. However, it does not include instructions on how to use it. I was able to download the manual from the internet. I love all the options it provides as well. My only complaint/suggestion is that the ...
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Staples Customer
Verified Buyer
Reviewed at:
Quill
Posted Jun 23, 2025
This label maker is great for what I need it for. It is pretty simple but I don't need anything fancy for my office. The only thing is there were no instructions so I had to play with it for quite a while to figure out how to set the fonts and size.
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Staples Customer
Verified Buyer
Posted Mar 10, 2025
return
1up votes 1
2down votes 2
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larry
Reviewed at:
Brother
Posted Feb 26, 2025
need a little help !
I like the different fonts and size of the letters, would appreciate it if the directions were a bit clearer on how to get better labels using different fonts. I'm a old man(78) need to learn how to use label maker for different projects. Are there any better directions on how to setup and use different fonts and background?
2up votes 2
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LIZ R.
Verified Buyer
Posted Feb 18, 2025
No power!
This doesn't come with a power cord, and Staples doesn't say this is the description OR sell them! I don't have six AAAs and don't want ti buy them, that's why I chose this item that is described as having the plug in option. I am awaiting delivery of the cord I had to spend another $10 on, then I can see how the label maker works.
2up votes 2
1down votes 1
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Nov 11, 2024
Great Easy To Use Label Maker
I received the Brother P-touch Personal Desktop Label Maker as part of a Stellar Product Testing Panel and I couldn’t be happier with it. It was extremely simple to set-up and as soon as I had the ribbon loaded and read the instructions, I got to work. We relabeled the tops of our entire spice cabinet so it would be easier to pull out the correct ones. We also used it t...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Nov 11, 2024
So helpful
Recently I was given a Brother P-touch Personal Desktop Label Maker PT-N20 by Stellar Product Testing Panel to use and review and already it’s been so helpful to have at home!
At first I was a little disappointed that it didn’t come with paper instructions, but quickly I realized how easy it was to figure out and navigate. Within 5 minutes of playing around with it, I ...
At first I was a little disappointed that it didn’t come with paper instructions, but quickly I realized how easy it was to figure out and navigate. Within 5 minutes of playing around with it, I ...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Nov 11, 2024
Great product overall but had technical issues
Overall this product was really great! Thanks to the Stellar Product Testing Panel who provided this label maker, I was able to finally label and organize my home. This is important to me as a work from home mom who is constantly thinking of ways to improve my home/office space!
What I love about it: the keyboard is smooth when typing and easy to use. The buttons are...
What I love about it: the keyboard is smooth when typing and easy to use. The buttons are...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Nov 11, 2024
Easy to use label maker
I received the Brother P-touch Personal Desktop Label Maker PT-N20 through the Stellar Product Testing Panel. It was an easy to use and easy to set up label maker; however, it does not come with the 6 AAA batteries required to use the product. I had to purchase some in order to try out the product. I like the design; it is comfortable to hold and easy to navigate thr...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Nov 10, 2024
Great product
Thanks to the Stellar Product Testing Panel for providing me with this label maker. It was very easy to setup and use right away after following the quick start guide. It conveniently has a battery and charging option, however both need to be purchased separately. It is small, completely portable and has a nice easy to read display. It comes with tape and three ink col...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Nov 10, 2024
Love the Label Maker
I received this product as part of the Stellar Product Testing Panel. I love the look and design of the label maker. The full-sized keyboard really comes in clutch when drafting labels. I have been using the label maker to organize all my stuff. Labeling bins and drawers and even lightswitches. Some of my favorite features are the ability to use 17 different colors via ...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Nov 10, 2024
Portable and handy label maker
This label maker is great. It is very simple to use and understand. Immediately my preteen began coming up with cute labels. We are excited to get our games and cabinets sorted, organized and labeled! I foresee a lot of use out of this in our homeschool classroom as well. I really like the various options that are built in, with fonts and borders. It is also a great siz...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Nov 10, 2024
Brother Label Maker
I was given this label maker to try as part of the Stellar Product Testing Panel and I was very excited to try it. It is very simple and easy to use. I love the different emojis you can use to make labeling more fun. I love the easy to use keyboard and I like how there are different size fonts available. I had been organizing my house and using tape and sharpie to label...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Nov 9, 2024
Brother Label Maker
I received the Brother label maker to review from Stellar Product Testing Panel. My initial thought is that it is a good size. I wouldn’t call it compact, but it doesn’t take up too much room either. I received a few different printing labels with it; black ink on white, blue ink on white, black print on orange.
The label maker was really easy to use, especially if yo...
The label maker was really easy to use, especially if yo...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Nov 9, 2024
Make labels with ease
I received this label maker through the Stellar Product testing Panel. This label maker is simple and easy to handle. I’ve never used a label maker much in the past, but it has become useful for labeling all my kids’ things. I’ve also used it to label my canisters in my kitchen. The labels look very nice, and I like the different fonts and borders to choose from. It is ...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Nov 9, 2024
Easy to use and well made label maker
I was sent the Brother P-touch PT-N20 label maker for free for my honest review as part of the Stellar Product Testing Panel.
This label maker is something I didn't think I needed until I started using it! The device itself is durably made, nicely portable,
and intuitive to use. The core functionality feels polished to a tee (as it should) as I have yet to run into any...
This label maker is something I didn't think I needed until I started using it! The device itself is durably made, nicely portable,
and intuitive to use. The core functionality feels polished to a tee (as it should) as I have yet to run into any...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Nov 9, 2024
Sturdy and quiet and colors oh my
I got to try the Brother P-touch Personal Desktop Label Maker PT-N20, thanks to the Stellar Product Testing Panel. The design is pretty standard and is similar to an older version I had for years, which I appreciate because it feels sturdy and well-made. I love all the fonts and design options and I'm so excited about the different color tape because I’m all about color...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Nov 6, 2024
Useful Gadget
I have always wanted to organize my stuff and was delighted when I received this label maker to try out from the Stellar Product Testing Panel! First up, the quick set up guide only has images, I would have preferred to have had written instructions as well. It came with one pack of labels that print blue on white, but they have lots of options of different color labels...
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