Customer Reviews for Epson EcoTank ET-2850 Refurbished, Wireless, All-in-One Supertank Printer
Item # : 24616903
Model # : C11CJ63202-N
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $139.99, Regular price was $169.99, You save 17%
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Over 30
87 reviews
Most helpful positive review
Posted Oct 11, 2024
Best inkjet printers, bar none
I've had the Ecotank ET3850 for about a month. It was quite easy to set up, and the print quality is excellent. Perhaps best of all, the genuine Epson ink for it is ink sold at a remarkably low prices, without needing any ridiculous "subscription". That makes the cost per page less than 1/8 that of my old inkjet printer. I switched to Epson Ecotank from another major br...
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VS
Most helpful critical review
Posted Apr 2, 2025
Refurbished
Anything refurbished already has a previous issue. Returned it. Never buy another persons headache.
Epson DcoTank ET-2850
Verified Buyer
Posted Jun 26, 2025
Terrific Buy
I took a chance on a refurbished printer and I'm not sorry I did. Received in great condition with ink tank empty(ink seperate) which was great as I wanted to use sublimation ink. No instructions but I used the online resources and hooked it up in no time. I use it with my Cricut and so far, couldn't be more pleased with the results.
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JILLIAN H.
Posted Jun 17, 2025
Defective renewed item
Immediately after setting it up, cyan didn’t print, and then overnight it leaked and spewed ink everywhere and my cat tracked it across our house
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KEN O.
Verified Buyer
Posted Jun 7, 2025
ET-2850
The printer is very good. The set up instructions leave a lot to be desired. I also had bought the 4 year extended warranty and it never came. I called the customer support and was told that when it didn’t come within a certain time I would have to call the warranty company. I told her that I bought it from Staples and expected them to handle it. She gave me a refund. S...
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Response from Staples :
Hi KEN O., we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
Jacob Reeb, June 9, 2025
Staples Customer
Verified Buyer
Posted May 15, 2025
Excelente
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Mason f
Reviewed at:
Epson
Posted May 2, 2025
Printer head failures
Renew products work well so far
Major problem with most Epson ET printers is the printer head wears out quickly. In spite of many efforts to nozzle and head cleaning or power clean or even more cleaning the printer head fails I own 6 of these
Major problem with most Epson ET printers is the printer head wears out quickly. In spite of many efforts to nozzle and head cleaning or power clean or even more cleaning the printer head fails I own 6 of these
2up votes 2
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CHARLES T.
Verified Buyer
Posted Apr 24, 2025
Epson never disappoints me.
I'm an engineer and have had and used dozens of Epson printers. They are excellent printers!!
1up votes 1
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Made Public
Reviewed at:
Epson
Posted Apr 24, 2025
Quality and the price is right
It arrived well packaged. Easy to set up. Quality prints/copies. Scanning multiple documents very easy with auto feed. Wireless connection allows for placing the printer anywhere and can be used by multiple devices.
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Tom F
Reviewed at:
Epson
Posted Apr 14, 2025
Colors & operating panel
Colors are washed out more than I expected & no operating app from my desktop was found.
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Peacock
Reviewed at:
Epson
Posted Apr 8, 2025
Refurb ET-2850 First Use
Black Ink would not print until I power cleaned the Ink system 3 or 4 times, let it sit overnight, still didn't print black, power cleaned the Ink system 3 or 4 times, still no black print, let it sit overnight, and it started printing black.
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ELIZABETH R.
Verified Buyer
Posted Apr 2, 2025
Refurbished
Anything refurbished already has a previous issue. Returned it. Never buy another persons headache.
2up votes 2
2down votes 2
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Response from Staples :
Hi, Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with your Epson Printer. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
Staples C., April 3, 2025
Hydrantman
Reviewed at:
Epson
Posted Mar 29, 2025
Bad Renew Machine
Got the printer pretty quick although had to send back just as fast (Paper jams, parts coming out of machine) after 2 weeks still waiting for my credit back.
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Dorinda B.
Posted Mar 26, 2025
Great Printer and will purchase again!
I wanted an EcoTank printer for sublimation printing. Yea right out of the box I voided the warranty by using sublimation ink. But this printer has NOT disappointed me! I read so many people complain about clogs. Knock on wood I don’t jinx myself but this printer prints ALL the time and I’m still on my first ink! I love this so much I plan on purchasing another one to ...
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CLAYTON H.
Verified Buyer
Posted Mar 21, 2025
Shipping
It took a long time to receive the printer.
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Response from Staples :
Hi CLAYTON H., we are sorry to hear you are having issues with your Epson printer. Your Et-2850 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
Jacob Reeb, April 2, 2025
Kim S
Reviewed at:
Epson
Posted Mar 21, 2025
Stay away from this company.
I purchased the 2803 model Jan. 2, 2025 and it stopped working March 11. I spent an hour on the phone troubleshooting without success. March 21, I spent another 2 hours on the phone with the company, trying to get them to refund me. They state that they will replace but the rep. tried to get my credit card number in case the printer I sent back to them was determined by...
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Aaartistic Armadillo
Reviewed at:
Epson
Posted Mar 13, 2025
Workhorse, Only Issue is Paper Feed
Workhorse. Only problem is with paper feed. These are fussy about being out of paper, even when there is paper in the feeder.
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Herby Hancock
Reviewed at:
Epson
Posted Feb 22, 2025
Great price!!!
Unbelievable product!!!
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Staples Customer
Verified Buyer
Posted Feb 16, 2025
IT SUCKS
Right out of the box the Cyan doesn’t work and the test color lines are crooked. Overall very disappointed. Will never by Epson again.
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Response from Staples :
Hi STEVEN P. we are sorry to hear that you are having issues with your Epson printer. Your ET-2850 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you optimize your print settings and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A– The Epson Team.
Alissa A., March 3, 2025
Response from Staples :
Hi STEVEN P.
We are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
Jacob Reeb, March 3, 2025
MARK L.
Verified Buyer
Posted Jan 17, 2025
Delivery was slow
Delivery was 1 week later than was stated, the setup was very confusing and took 3 calls to tech support
2up votes 2
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Response from Staples :
Hi Mark L, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team.
Joseph, January 23, 2025
JOHN M.
Verified Buyer
Posted Dec 3, 2024
epson
nice product!! good price and quick delivery
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Dennis Panther
Reviewed at:
Epson
Posted Oct 3, 2024
Everything about it
Great printer and I love everything about it.
1up votes 1
2down votes 2
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