Customer Reviews for Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer
Item # : 24617499
Model # : C11CJ61201-N
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $159.99, Regular price was $199.99, You save 20%
1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Over 30
172 reviews
Most helpful positive review
Posted Oct 31, 2025
Excellent and happy
Excellent quality like how I can now connect directly with router had issues with internet provider switching between 2.4 and 5 gh. Spectrum not able to select default 2.4gh with that provider
VS
Most helpful critical review
Posted Nov 21, 2025
Terrible printer
Had this for about 8 months. Worst printer I have ever had. In my business I have many WF Epson printers, and love them. But his one is a dud. Software is glitchy, not intuitive, teeny tiny display and tedious interface. Constantly has errors that can't be corrected. I'm tossing this in the trash after less than a year. Still under warranty, but don't more time I want t...
Read full review
OLRoy
Posted Nov 21, 2025
Terrible printer
Had this for about 8 months. Worst printer I have ever had. In my business I have many WF Epson printers, and love them. But his one is a dud. Software is glitchy, not intuitive, teeny tiny display and tedious interface. Constantly has errors that can't be corrected. I'm tossing this in the trash after less than a year. Still under warranty, but don't more time I want t...
Read full review
This review is for Epson EcoTank ET-2850 Refurbished, Wireless, All-in-One Supertank Printer
0up votes 0
0down votes 0
Report
Johnny occ
Verified Buyer
Reviewed at:
epson.com
Posted Oct 31, 2025
Excellent and happy
Excellent quality like how I can now connect directly with router had issues with internet provider switching between 2.4 and 5 gh. Spectrum not able to select default 2.4gh with that provider
This review is for Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer
0up votes 0
0down votes 0
Report
benjajm
Reviewed at:
epson.com
Posted Oct 22, 2025
Very glad i made this purchase
the epson ecotank 4850 is so awsome, this thing can do it all, i printed out 150 4x6 color photos and only used about 1/4 of the ink, just amazing, i am having no trouble with the ADF, and never get any paper jams.
This review is for Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer
0up votes 0
0down votes 0
Report
Ruffy1
Reviewed at:
epson.com
Posted Oct 21, 2025
It is complicated, the instructions were minimal. I would not buy it again. I still have a hard time working it.
This review is for Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Ruffy1, we are sorry to hear you are having issues with your Epson printer. Your ET-3850 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph
Joseph, October 24, 2025
ADAMY
Verified Buyer
Posted Oct 14, 2025
Automatic document feeder failed
I purchased this refurb ET-4850 and got everything working except the ADF.Didn't realize it was broken until I tried it 30 days later. Past the 14 days return for Staples. Epson phone support has been giving me the run around including reset settings try different scan and copy functions etc. I am still waiting for Epson support email to upload photos to prove the A...
Read full review
This review is for Epson EcoTank ET-4850 Refurbished Wireless, All-in-One Supertank Printer
0up votes 0
0down votes 0
Report
Response from Staples :
Hi ADAMY thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department as we are always looking to make future Epson products better. Your product includes a 1-year limited warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). Once again thank you. Regards Joseph – The Epson Team.
J. S., October 16, 2025
STEPHANIE W.
Verified Buyer
Posted Oct 8, 2025
Best in the Biz: Epson EcoTank ET-3850
I previously owned the Epson EcoTank ET_3760 and recently purchased the Epson EcoTank ET-3850 printer which has more bells and whistles. I love the All-in-One line of printers because they are loaded with special features and the liquid ink refill bottles keep the costs down significantly. No more costly replacement cartridges to hold you hostage. Very reliable and supe...
Read full review
This review is for Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer
0up votes 0
0down votes 0
Report
ELIEZER M.
Verified Buyer
Posted Oct 4, 2025
Great little machine!
It was easy to set up and works for what we need it to do.
This review is for Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer
0up votes 0
0down votes 0
Report
SLYK
Posted Oct 1, 2025
Epson ET-3850
Bought this after having HP Instant Ink for a few years and decided to quit. I ordered this and received it the next day which is better than expected. However the ADF Automatic Document Feeder did not work. When a paper is inserted it said paper jam where there was no paper in it. I chat with Staple reps for a replacement. She took care of it right away and to my ...
Read full review
This review is for Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer
0up votes 0
0down votes 0
Report
V.D.
Verified Buyer
Posted Sep 28, 2025
Meh.
I am in awe at all the reviews I've read and heard regarding this printer. The amount of time the ink lasts was the most important factor in my decision making. I used to own an HP printer that went through ink monthly and became costly. Not a single person I spoke to had anything bad to say about this printer. I however haven't had the best experience. The printing s...
Read full review
This review is for Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer
0up votes 0
0down votes 0
Report
Response from Staples :
Dear Veronica D. we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-3850 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely Joseph – The Epson Team.
Joseph, October 1, 2025
MATHEW V.
Verified Buyer
Posted Sep 28, 2025
Terrible slow printer
If you have a full head of hair with no grey wait till your print job comes out of this printer. You will be bald and have a full grey beard.
This review is for Epson EcoTank ET-4850 Refurbished Wireless, All-in-One Supertank Printer
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Mathew we are sorry to hear you are having issues with your Epson printer. Your ET-4850 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). Sincerely Joseph – The Epson Team.
Joseph, October 1, 2025
RUITER P.
Verified Buyer
Posted Sep 27, 2025
Quality refurbished
The printer arrived as expected on time. Even though it's a refurbished product I didn't notice any difference compared to a top-of-the-line product. Installation worked perfectly and all systems worked fine both on my computer and phone.
This review is for Epson EcoTank ET-4850 Refurbished Wireless, All-in-One Supertank Printer
1up votes 1
0down votes 0
Report
S.S.
Verified Buyer
Posted Sep 16, 2025
Printer is mediocre. It's one redeeming quality is the tanks full of ink.
1) Blacks are not as sharp as laser printer. 2) Colors (especially red) are not as vibrant as laser printer. 3) Printer is quite loud 4) Printer is a little slower than advertised 5) It says it can handle 8 1/2" x 14" paper but it takes at least three changes of settings and doesn't fill out the entire 14".
This review is for Epson EcoTank ET-4850 Refurbished Wireless, All-in-One Supertank Printer
0up votes 0
1down votes 1
Report
Response from Staples :
Hi Steven S. thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department as we are always looking to make future Epson products better. Your product includes a 1-year limited warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). Once again thank you. Regards Joseph – The Epson Team.
Joseph, September 26, 2025
S.H.
Verified Buyer
Posted Sep 12, 2025
Very difficult to change paper type. Display hard to even see.
This review is for Epson EcoTank ET-2850 Refurbished, Wireless, All-in-One Supertank Printer
2up votes 2
0down votes 0
Report
Response from Staples :
Dear STEVEN H we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-2850 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely Joseph – The Epson Team.
Joseph, September 26, 2025
D.W.
Verified Buyer
Posted Sep 10, 2025
Great Printer
The Epson 3850 refurbished unit arrived promptly looked fine and werqed as per design. It prints fast and the prints look great. I had a bit of trouble getting the scanner to close once I filled the printer with ink. It was stuck opened and would not close with moderate pressure. But after some fiddling I grabbed it with both hands and gave it a bit of a forward pull ...
Read full review
This review is for Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer
0up votes 0
0down votes 0
Report
P.H.
Verified Buyer
Posted Sep 7, 2025
Online problem
Love it. If I could hook up to Internet. Having problems. Printer says it's on line but every time I try to do something says not connected
This review is for Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer
0up votes 0
0down votes 0
Report
Jennifer B.
Posted Sep 4, 2025
Quit working <3 months
I do not recommend.Printer has lost connection and “talks” to nothing.
This review is for Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer
1up votes 1
0down votes 0
Report
Response from Staples :
Hi Jennifer B. we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-3850 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely Joseph – The Epson Team.
Joseph, September 26, 2025
D.H.
Verified Buyer
Posted Sep 3, 2025
Love this printer
Super printer. Great color prints.
This review is for Epson EcoTank ET-2850 Refurbished, Wireless, All-in-One Supertank Printer
0up votes 0
0down votes 0
Report
JEREMY T.
Verified Buyer
Posted Sep 3, 2025
adf doesnt work
first printer they sent me the ink tank leaked all over they sent me a new one and the adf print feed doesnt work always says theres a paper jam when there isnt. Its the reason i bought this printer. If it worked how they say it does it would be a good printer but that hasnt been my experience.
This review is for Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer
1up votes 1
0down votes 0
Report
Response from Staples :
Hello Jeremy T. we are sorry to hear our previous attempts have not helped you resolve the issue. For further assistance our Epson Advanced Support Team would be happy to help and can be reached at 1-800-241-5794; Hours: Monday – Friday 7 a.m. to 4 p.m. (PT). We appreciate your business and thank you for your patience. Kind Regards Joseph The Epson Team.
Joseph, September 26, 2025
B.R.
Verified Buyer
Posted Sep 3, 2025
Good purchase
Performs well. Set up was a little shaky in spots but nothing I couldn’t figure out. I look forward to many years of service.
This review is for Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer
0up votes 0
0down votes 0
Report
EDWARD D.
Verified Buyer
Posted Sep 3, 2025
Epson Eco Tank
I purchased two one works fine and the other just feeds blank paper I set up a return
This review is for Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer
0up votes 0
0down votes 0
Report
Response from Staples :
Hi EDWARD D. thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department as we are always looking to make future Epson products better. Once again thank you. Regards Joseph – The Epson Team.
Joseph, September 26, 2025