Customer Reviews for HP LaserJet M207dw Wireless Black & White Laser Printer, Print Only, Best for Home Office (8J9K9F)

Hi Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with your Printer. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS

Hi there. I’m sorry to learn that your printer was so difficult to set up. I can understand why spending two days to get the device working would be a frustrating start to ownership. I want to help you have a better experience with the printer from here forward, so I’ll direct you to some resources aimed at meeting that goal. First, to learn more about your printer and all its features, or for help solving problems, you can access the main user manual, how-to documents, troubleshooting guides and software updates here: - support.hp.com/us-en/product/model/36120176 You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including print quality, operating-system compatibility and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here: - support.hp.com/us-en/help/printer If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number: - hp.com/plus-help Keith HP Care hp.com/support