Customer Reviews for Charmin Ultra Soft Mega Toilet Paper, 2-Ply, White, 208 Sheets/Roll, 24 Rolls/Case (88000)

Hi there, thanks for sharing such a thoughtful and honest review. We’re glad to hear that many in your household find the Ultra Soft toilet paper to be soft, durable, and effective. That said, we understand the concern about the lint or “cotton trails” some family members have noticed — feedback like this is really helpful for us to better understand different experiences. We’re sorry for any frustration this may have caused, and we’d appreciate the chance to learn more and help. Please feel free to reach out to Charmin Consumer Care at 1-800-777-1410, where our team will be happy to assist and address your concerns.

Hi, thanks for taking the time to share this feedback with us. We’re sorry to hear that the smooth tear feature didn’t work as expected — we understand how frustrating it is when tearing isn’t clean or easy. Your comments are helpful and will be shared with our product team so they can continue reviewing this experience. If you’d like to discuss this further or need assistance, please feel free to contact Charmin Consumer Care at 1-800-777-1410.

Thank you for sharing your experience with the easy-tear option — we’re really sorry it hasn’t worked as expected. We always want our products to perform consistently, and we appreciate you bringing this to our attention. We’d like to learn more and help make this right. Please feel free to reach out to us at 1-800-777-1410 so our team can assist you directly. Thank you again for letting us know.

Thanks for sharing your feedback, and I’m really sorry to hear about your experience with the toilet paper. That’s definitely not the softness you should expect, especially if you’ve used it for years. We appreciate you letting us know, and we’d really like to learn more so we can help. Whenever you have a moment, please reach out to our team directly at 1-800-777-1410 so we can look into this and make things right.