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Customer Reviews for JBL Tune Flex 2 Wireless Noise Canceling Earbuds, Bluetooth, Black (JBLTFLEX2BLKAM)

JBL Tune Flex 2 Wireless Noise Canceling Earbuds, Bluetooth, Black (JBLTFLEX2BLKAM)~#|#~A194A092-0BB7-4569-9E102C717A681830_sc7
JBL Tune Flex 2 Wireless Noise Canceling Earbuds, Bluetooth, Black (JBLTFLEX2BLKAM)~#|#~01B7A739-DDA9-45C4-85B2C46423ABEEB4_sc7
JBL Tune Flex 2 Wireless Noise Canceling Earbuds, Bluetooth, Black (JBLTFLEX2BLKAM) is In-store only
Item # : 24634523
Model # : JBLTFLEX2BLKAM
  • Immersive JBL Pure Bass & Spatial Sound: 12mm dynamic drivers deliver deep bass and immersive JBL Spatial Sound for a rich audio experience whether you're listening to music, watching movies, or gaming.
  • Adaptive Noise Cancelling with Smart Ambient: Block out distractions or let in ambient sounds with customizable noise control, including TalkThru and Ambient Aware modes.
Price is $109.95
30-min pickup
3.9
60 reviews
5 star
52%
4 star
22%
3 star
7%
2 star
5%
1 star
15%
Most helpful positive review
Posted Oct 27, 2025
Excellent value and quality
Very impressed with these ear buds. I don't like the standard round seal bud style.
1. I want to hear things around me, and often wear them at work where I regularly need to have conversations with people, so I don't want a total seal to block everything out around me
2. They ALWAYS fall out of my ears. No matter what size I use its a constant issue for me, I just have...
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VS
Most helpful critical review
Posted Nov 13, 2025
Are not noise cancelling
They don’t cancel noise. At all. I have changed the ear bits and even at volume on the highest level I can still hear everything
Most recent reviews
Guuse
Reviewed at:
jbl.com
Posted Nov 23, 2025
Disappointed
After using the original tune flex, I decided to upgrade. However the audio is extremely quiet compared, and the noise cancellation seems worse somehow? Save yourself some money and avoid these
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Response from Staples :
Thank you for your review. I am very sorry that you have bad experienced with your headphone. If you're not satisfied with your Tune Flex 2, you have 30 days open warranty to return them and get your refund. If you need assistance, you are welcome to contact our JBL customer support team: https://support.jbl.com/gb/en/
November 24, 2025
Clo76
Reviewed at:
jbl.com
Posted Nov 13, 2025
Are not noise cancelling
They don’t cancel noise. At all. I have changed the ear bits and even at volume on the highest level I can still hear everything
Clo76 Customer Photo 1
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Response from Staples :
Thank you for your review. I am very sorry you have experienced this with one of our products. If you need assistance, you are welcome to contact our JBL customer support team: https://support.jbl.com/gb/en/
November 15, 2025
Tired Mom
Reviewed at:
jbl.com
Posted Oct 30, 2025
Not Great
I bought these to replace my black Tune Flex original ear buds I lost. I bought the Tune Flex 2 because of the additional color options and they were on sale. So far, I am unimpressed by the sound quality. The "noise canceling" and "ambient aware" features are not as good as the Tune Flex 1.
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Symu19
Reviewed at:
jbl.com
Posted Oct 27, 2025
Excellent value and quality
Very impressed with these ear buds. I don't like the standard round seal bud style.
1. I want to hear things around me, and often wear them at work where I regularly need to have conversations with people, so I don't want a total seal to block everything out around me
2. They ALWAYS fall out of my ears. No matter what size I use its a constant issue for me, I just have...
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m14nnh
Reviewed at:
jbl.com
Posted Oct 7, 2025
JBL Flex 2
I bought this item about a month ago and so far it delivers exactly what I wanted.
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Zanman
Reviewed at:
jbl.com
Posted Oct 4, 2025
Pieces of junk
I got these as a gift a month ago and not even 2 days into having them, the left one doesn’t even turn on half the time. The battery life on them is pitiful and the contact points are very picky. The noise canceling is almost louder than the base ambient aware mode. I had the tune flex 1’s and they served me for a year and a half. I don’t think I will ever get anything ...
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Response from Staples :
Thanks for your feedback. We would like to work with you directly to address the issue with your JBL Tune Flex 2. Please contact us.
October 5, 2025
BuddyBud
Reviewed at:
jbl.com
Posted Oct 2, 2025
Why this shape!? OUCH
I've been a big fan of JBL earbuds for a long time. The bass is pretty good but NOTHING can fix the weird and painful shape of these buds. With all tips, I find the inside of my ear getting cut or bruised from the shape and width. People with small ear canals, please beware! I recommend the old earbud style.
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Response from Staples :
Thank you for sharing your experience with the JBL Tune Flex. While we strive for all our products to meet the highest standards, we understand this wasn't the case for you. Your feedback is important and will be relayed directly to our product development team as part of our ongoing efforts to enhance our offerings.
October 3, 2025
cam1929
Reviewed at:
jbl.com
Posted Sep 26, 2025
Not worth it
These do not fit my ears properly and fall out all the time. They sound alright when they actually decide to charge, but one often doesn't charge fully. When you do try to charge them they often stay connected even though they are enclosed in the case
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David214
Reviewed at:
jbl.com
Posted Sep 17, 2025
Not worth the price point.
Only choosing 1 star because anything between 1 and 5 doesn’t really get noticed. I’ve had 3 different jbl earbuds so don’t paint me as a hater, but these particular ones fell short.
The noise cancellation does not work nearly as well on other earbuds. I work around equipment that can be loud and with previous buds I could noise cancel and still listen to my music. Th...
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David214 Customer Photo 1
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Response from Staples :
Thanks for bringing this to our attention. We appreciate all the information you provided. If the issue persists after changing the ear tips, we recommend trying our new JBL Fit Checker tools available on our website to see if they help. For the sound issue, try connecting the unit to a different phone or reset the earbuds by tapping either side three times, with the third tap held for 5 seconds. Then place them back in the case and close the lid. If you need further assistance, please contact our Customer Support Team here: https://support.jbl.com/us/en/#contact
September 18, 2025
Nitro07
Reviewed at:
jbl.com
Posted Aug 26, 2025
Booming
This is a nuclear product....very remarkable and top notch...
It is worthy of of its name JBL bass booster features.
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Cyboug
Reviewed at:
jbl.com
Posted Aug 21, 2025
Will recommend
Very good. Plays well and sound. Duration is super long. 10/10 compared to apple earbuds.
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Elqr
Reviewed at:
jbl.com
Posted Aug 13, 2025
Eh
I first started using JBL headphones a few years back,with the endurance race model,so after using them for a long time I thought I would buy another pair,JBL Tune flex 2.However they are very temperamental and work when they want to do so.When they do work,amazing headphones.However I think they have finally had enough and they just do not work anymore,it is impossible...
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Tech handicapped
Reviewed at:
jbl.com
Posted Jul 24, 2025
Easy to setup/operate
Bought it as a gift for a “technologically handicapped” person. I was needlessly concerned that it would be aggravating to setup and operate. She loves them.
Plenty of great features. Overall… excellent.
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Arek79
Reviewed at:
jbl.com
Posted Jul 23, 2025
Good sound
Very good earbuds, the battery could last longer, very good clear sound, I recommend this product
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ChaceOnDrums
Reviewed at:
jbl.com
Posted Jul 21, 2025
No more AirPods EVER
So recently I’ve been in a search for some EarPods to use everyday that wasn’t AirPods. I’ve had the AirPods Pro’s since they were made. They were good but i knew sound wise i could find better.
These? For the price point? ARE AMAZING! I’m also a musician/ producer for 10+ years… i have no issues listening to music on these!
I’ve being using the sealed eartips and M...
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ChaceOnDrums Customer Photo 1
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Adesodeq
Reviewed at:
jbl.com
Posted Jul 18, 2025
Don’t really like the product
Adesodeq Customer Photo 1
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Response from Staples :
Thank you for your review. I am very sorry you have experienced this with one of our products. If you need assistance, you are welcome to contact our JBL customer support team: https://support.jbl.com/gb/en/
July 19, 2025
Lallu
Reviewed at:
jbl.com
Posted Jul 9, 2025
Has a nice bass
Just bought this for my sister she is loving it
Its nice and small and easy carry with
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Mitchelle
Reviewed at:
jbl.com
Posted Jun 26, 2025
Great Batteries 🔋 life
Great sound and battery life for the price!
I’ve been using the JBL Tune Beam 2 earbuds for a couple of weeks now, and I’m genuinely impressed. The sound quality is clear and balanced, with just the right amount of bass—not too overpowering, but enough to enjoy music fully. But they don’t stay put in my ears they always fall off if I’m not careful, One thing I really lo...
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Mitchelle Customer Photo 1
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dani01078
Reviewed at:
jbl.com
Posted Jun 24, 2025
Good design, average call performance
I bought the JBL Tune Flex 2 in turquoise a few weeks ago and overall, it’s a decent pair of earphones. I really like the colour, and it’s light and portable—great for on-the-go use. It also comes with various sizes of ear tips, which is helpful for comfort and fit.
One of the main reasons I chose this model was its advertised “6 mics for perfect calls and customized c...
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Dnef
Reviewed at:
jbl.com
Posted Jun 20, 2025
Great sound
I love them. Sound quality is great. Only complaint is they don't get overly loud but that might be my hearing in general but I doubt it. You can't get overly far away from your device or they start to lose connection too.
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