Customer Reviews for JBL Tune Flex 2 True Wireless Noise Canceling Earbuds, Bluetooth, White (JBLTFLEX2WHTAM)
JBL Tune Flex 2 True Wireless Noise Canceling Earbuds, Bluetooth, White (JBLTFLEX2WHTAM) is In-store only
Item # : 24634524
Model # : JBLTFLEX2WHTAM
Pure bass, zero noise.
- Immersive JBL Pure Bass & Spatial Sound – Enjoy powerful 12mm dynamic drivers that deliver signature JBL Pure Bass and immersive Spatial Sound for a rich, cinematic audio experience whether you're listening to music, watching movies, or gaming.
- Adaptive Noise Cancelling with Smart Ambient – Block out distractions or stay aware of your surroundings with customizable noise control features including Ambient Aware and TalkThru, all without removing your earbuds.
Price is $109.95
30-min pickup
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73 reviews
Most helpful positive review
Posted Jan 9, 2026
got them for Christmas and use them all the time!!
VS
Most helpful critical review
Posted Dec 13, 2025
Volume low
Just bought these so totally clean and settings are all proper and still the max volume is so low!
Person1
Reviewed at:
jbl.com
Posted Jan 22, 2026
Meh
Sound is decent. Everytime you try to adjust one of the buds if they're about to fall out of your ear or not sitting right, it changes the mode. "**AWARENESS MODE ON**" "**NOISE CANCELLING ON**" You canNOT get your fingers near them without this happening. Go to change it the app? Then there is no option for touch to change the modes. You can pick 2: volume, modes, or t...
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Response from Staples :
Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.
January 23, 2026
eternalv51
Reviewed at:
jbl.com
Posted Jan 9, 2026
got them for Christmas and use them all the time!!
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Reviewed at:
jbl.com
Posted Dec 30, 2025
10/10
I loved it 10/10. To good 👍 and it was so much fun to put on my 👂
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iRCF
Reviewed at:
jbl.com
Posted Dec 28, 2025
Excellent quality for a great price.
I'm very happy with the quality of the JBL ear buds.
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Ellis88
Reviewed at:
jbl.com
Posted Dec 27, 2025
Tune Flex 2
I bought these for my son, very happy with them, multiple setting so is great for customising.
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Aidan123
Reviewed at:
jbl.com
Posted Dec 17, 2025
Great Improvements
I bought this a month ago and I think there are major improvements to the old JBL Tune Flex design. The charging issue seems to be solved, and the audio is playing at the same level in both buds. The other day, the action buttons on the headphones were registering a tap, but I was not tapping them. Interestingly enough, whenever I was in the sun, the headphones were reg...
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Mikedude2201
Reviewed at:
jbl.com
Posted Dec 16, 2025
Amazing color and sound quality is crazy good!
My wife bought me these for Christmas, I can't use them yet. However, JBL's brand is fantastic with the quality of their speakers and earbuds! So I already know these will be amazing and can't wait to start using them!
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MAfzaal
Reviewed at:
jbl.com
Posted Dec 13, 2025
Have some issue
Overall the product is good,but there's a manufacturing fault of noice cancelling.
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Response from Staples :
Thank you for your review. I am very sorry that you have bad experienced with your headphone.
Please do a factory reset through JBL Headphone application and check also for the latest update through JBL Headphone application.
If you need assistance, you are welcome to contact our JBL customer support team: https://support.jbl.com/gb/en/
December 14, 2025
Eliza9
Reviewed at:
jbl.com
Posted Dec 13, 2025
Volume low
Just bought these so totally clean and settings are all proper and still the max volume is so low!
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Response from Staples :
Thank you for your feedback. For your JBL Tune Flex 2 give you the best audio response, you must create a tight seal within your ear canal. To do this, angle the eartip slightly downward to make it easier to insert into your ear canal. Gently twist the earbud to fit it securely into the shape of your ear. Then, continue twisting the earbud into your ear canal to achieve the best seal and secure fit. We also recommend trying other provided eartip sizes. If the volume still seems to be low, we recommend checking the balance control on your source device in the Accessibility settings. And on the music app that you use, commonly found in the playback or EQ settings. Also, please check the balance control on the JBL Headphones App. If you need more help, please contact us.
December 13, 2025
Annoyedreviewer
Reviewed at:
jbl.com
Posted Dec 9, 2025
Awful
These headphones CONSTANTLY fall out of your ears and always at the worst time. When you touch the headphone to push it back in your ears, the touch capabilities are triggered. You can turn these settings off, but every single time your headphones die or randomly disconnect, you have to re download the app, go through the pairing process, and then turn those settings of...
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Response from Staples :
We appreciate the feedback. We're always looking for ways to improve. We'll make sure your feedback gets to the right team. Let us know if you have other questions in the future.
December 9, 2025
Shockwave
Reviewed at:
jbl.com
Posted Dec 8, 2025
Great bass sound quality
Best earbuds I've had definitely worth getting good sound quality.
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Tako Tako
Reviewed at:
jbl.com
Posted Dec 6, 2025
Unfortunately the charging case doesnt work
I just bought 2 flex 2 and one of them has some problems with the charging case. JBL assistant promised me they would replace with a new one
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Response from Staples :
Thanks for your feedback. Your concern regarding your JBL Tune Flex 2 is now being handled by our customer support. Please check your inbox for an email from HCG Customer Support.
December 6, 2025
Guuse
Reviewed at:
jbl.com
Posted Nov 23, 2025
Disappointed
After using the original tune flex, I decided to upgrade. However the audio is extremely quiet compared, and the noise cancellation seems worse somehow? Save yourself some money and avoid these
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Response from Staples :
Thank you for your review. I am very sorry that you have bad experienced with your headphone.
If you're not satisfied with your Tune Flex 2, you have 30 days open warranty to return them and get your refund.
If you need assistance, you are welcome to contact our JBL customer support team: https://support.jbl.com/gb/en/
November 24, 2025
Clo76
Reviewed at:
jbl.com
Posted Nov 13, 2025
Are not noise cancelling
They don’t cancel noise. At all. I have changed the ear bits and even at volume on the highest level I can still hear everything
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Response from Staples :
Thank you for your review. I am very sorry you have experienced this with one of our products. If you need assistance, you are welcome to contact our JBL customer support team: https://support.jbl.com/gb/en/
November 15, 2025
Tired Mom
Reviewed at:
jbl.com
Posted Oct 30, 2025
Not Great
I bought these to replace my black Tune Flex original ear buds I lost. I bought the Tune Flex 2 because of the additional color options and they were on sale. So far, I am unimpressed by the sound quality. The "noise canceling" and "ambient aware" features are not as good as the Tune Flex 1.
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Symu19
Reviewed at:
jbl.com
Posted Oct 27, 2025
Excellent value and quality
Very impressed with these ear buds. I don't like the standard round seal bud style.
1. I want to hear things around me, and often wear them at work where I regularly need to have conversations with people, so I don't want a total seal to block everything out around me
2. They ALWAYS fall out of my ears. No matter what size I use its a constant issue for me, I just have...
1. I want to hear things around me, and often wear them at work where I regularly need to have conversations with people, so I don't want a total seal to block everything out around me
2. They ALWAYS fall out of my ears. No matter what size I use its a constant issue for me, I just have...
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m14nnh
Reviewed at:
jbl.com
Posted Oct 7, 2025
JBL Flex 2
I bought this item about a month ago and so far it delivers exactly what I wanted.
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Zanman
Reviewed at:
jbl.com
Posted Oct 4, 2025
Pieces of junk
I got these as a gift a month ago and not even 2 days into having them, the left one doesn’t even turn on half the time. The battery life on them is pitiful and the contact points are very picky. The noise canceling is almost louder than the base ambient aware mode. I had the tune flex 1’s and they served me for a year and a half. I don’t think I will ever get anything ...
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Response from Staples :
Thanks for your feedback. We would like to work with you directly to address the issue with your JBL Tune Flex 2. Please contact us.
October 5, 2025
BuddyBud
Reviewed at:
jbl.com
Posted Oct 2, 2025
Why this shape!? OUCH
I've been a big fan of JBL earbuds for a long time. The bass is pretty good but NOTHING can fix the weird and painful shape of these buds. With all tips, I find the inside of my ear getting cut or bruised from the shape and width. People with small ear canals, please beware! I recommend the old earbud style.
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Response from Staples :
Thank you for sharing your experience with the JBL Tune Flex. While we strive for all our products to meet the highest standards, we understand this wasn't the case for you. Your feedback is important and will be relayed directly to our product development team as part of our ongoing efforts to enhance our offerings.
October 3, 2025
cam1929
Reviewed at:
jbl.com
Posted Sep 26, 2025
Not worth it
These do not fit my ears properly and fall out all the time. They sound alright when they actually decide to charge, but one often doesn't charge fully. When you do try to charge them they often stay connected even though they are enclosed in the case
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