Customer Reviews for Brother MFC-L2820DW Refurbished Wireless, Black & White, All-In-One Laser Printer, Refresh Subscription Ready
Item # : 24634900
Model # : RMFCL2820DW
Output Type
Black & White
Cartridge type
Toner
Max Paper Size
8.5" x 14" Legal
Functionality
All-In-One
Price is $189.99, Regular price was $209.99, You save 9%
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328 reviews
Most helpful positive review
Posted Mar 11, 2026
Great touchscreen display.
Another dependable brother printer. I love the LED display because it makes the menu a lot easier.
VS
Most helpful critical review
Posted Mar 16, 2026
Seriously? Delivered with no cables
The box arrived ... gets opened ... no cables (not even a power cable) and zero instructions (not even a website page for 'here are instructions'). So, an uncompensated hour of time to deal with online support to get this handled. (Note: online support was responsive and simply arranged for a replacement. Oh, yeah, additional time cost: dealing with getting back the o...
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A buyer
Posted Mar 16, 2026
Seriously? Delivered with no cables
The box arrived ... gets opened ... no cables (not even a power cable) and zero instructions (not even a website page for 'here are instructions'). So, an uncompensated hour of time to deal with online support to get this handled. (Note: online support was responsive and simply arranged for a replacement. Oh, yeah, additional time cost: dealing with getting back the o...
Read full review
This review is for Brother MFC-L2820DW Refurbished Wireless, Black & White, All-In-One Laser Printer, Refresh Subscription Ready
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Response from Staples :
Hi, Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with not having cables with your Brother Printer. If you need further assistance with this issue, you can contact customer service at 800-333-3330. Our hours of operation are Monday to Friday from 8am-10pm EST, Saturday/Sunday from 9am-8pm EST. ^MS
Social Media, March 18, 2026
Richard
Reviewed at:
brother-usa.com
Posted Mar 11, 2026
Great touchscreen display.
Another dependable brother printer. I love the LED display because it makes the menu a lot easier.
This review is for Brother MFCL2820DW Wireless Black-and-White All-In-One Laser Printer
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Happy Camper
Reviewed at:
brother-usa.com
Posted Mar 9, 2026
Brother Multifunction Laser
I love this multifunction laser. It is quiet and quick printing. The scanning and copying are real conveniences. It was intuitive to setup and learn the functions. The only "problem" was getting used to a different way of doing actions. I was getting very disillusioned with my HP printer and it finally literally burned up.
This review is for Brother MFCL2820DW Wireless Black-and-White All-In-One Laser Printer
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NICKNAME
Reviewed at:
brother-usa.com
Posted Mar 8, 2026
OWNER
This is a great asset to any household! Easy to set up and easy to operate across "ALL" devices on any home network
This review is for Brother MFCL2820DW Wireless Black-and-White All-In-One Laser Printer
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auntsuzie
Reviewed at:
brother-usa.com
Posted Mar 7, 2026
Love it!
Got this model a couple months ago to replace my old Brother printer that was wearing out. I really like this new all in one duplex. The print quality is excellent, and so easy to use for printing, copying and scanning. Step up took only a couple minutes and was super easy to do. Easy to print from the Brother app on my phone or from my PC.
This review is for Brother MFCL2820DW Wireless Black-and-White All-In-One Laser Printer
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RoBa
Reviewed at:
brother-usa.com
Posted Mar 5, 2026
Printer +, clearing errors very difficult
Mostly I love the printer. However, the software connection has become increasingly unstable, creating many printer errors which freezes up the access to printing and requires many reboots of both computer and printer to clear the problem print job from the print queue. Were it not for that, it would be perfect!
This review is for Brother MFCL2820DW Wireless Black-and-White All-In-One Laser Printer
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Response from Staples :
We appreciate your feedback regarding the Brother MFC-L2820DW. If you are still having difficulty with your machine we would love to help.
Please contact Brother Customer Service at:
https://www.brother-usa.com/support
March 18, 2026
David
Reviewed at:
brother-usa.com
Posted Feb 26, 2026
print problems
lots of print command problems. most programs don't print, must save to adobe and print
This review is for Brother MFCL2820DW Wireless Black-and-White All-In-One Laser Printer
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCL2820DW
February 27, 2026
Sara
Reviewed at:
brother-usa.com
Posted Feb 22, 2026
Much reduced cost of ink
Very happy with this printer, and the reduced cost of cartridges over inkjet printers
This review is for Brother MFCL2820DW Wireless Black-and-White All-In-One Laser Printer
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Marcia
Reviewed at:
brother-usa.com
Posted Feb 17, 2026
Disappointed customer
Unfortunately, there are frequent jams; the ink runs our quickly although I don't print out more than 1 or 2 pages at a time. The quality of printing is poor. The guide doesn't keep envelops straight..... etc. etc.
This review is for Brother MFCL2820DW Wireless Black-and-White All-In-One Laser Printer
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCL2820DW. We sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCL2820DW
February 18, 2026
Dan 1
Reviewed at:
brother-usa.com
Posted Feb 15, 2026
Printer for home use meets are needs
It works great for what my wife and I need nice pro
This review is for Brother MFCL2820DW Wireless Black-and-White All-In-One Laser Printer
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Richardrd
Reviewed at:
brother-usa.com
Posted Feb 15, 2026
2nd brother printer
easy to use scan from phone but unable to use from apple Mac air
This review is for Brother MFCL2820DW Wireless Black-and-White All-In-One Laser Printer
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Response from Staples :
Thank you for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I'm sorry to hear that you're having trouble using the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/185179
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/185118
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL2820DW
February 16, 2026
Tina
Reviewed at:
brother-usa.com
Posted Feb 13, 2026
Reliable printer
The printer is fine. It is easy to set it up. But the scan function is not working well. It stopped working and I had to learn how to fix it because it got disconnected with my pc. I need to find time to do it.
This review is for Brother MFCL2820DW Wireless Black-and-White All-In-One Laser Printer
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Response from Staples :
Thank you for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having scanning issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/185179
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/175273
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL2820DW
February 13, 2026
Armando
Reviewed at:
brother-usa.com
Posted Feb 12, 2026
Best printer I’ve had
We are so happy I donated the HP piece of garbage printer for my new Brother it works great and it’s very reliable
This review is for Brother MFCL2820DW Wireless Black-and-White All-In-One Laser Printer
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uchefnp_2339
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Nov 21, 2025
Efficient printing
Works perfectly, quick printing speed and it connected seamlessly with my Mac computer. I would highly recommend purchasing this is if you own a business or are in school.
This review is for Brother MFCL2820DW Wireless Black-and-White All-In-One Laser Printer
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GailO
Reviewed at:
brother-usa.com
Posted Nov 7, 2025
Does not scan a 2-sided doc.
Pay attention to the scanning capabilities. We didn't and this model does not scan a two-sided document using the document feeder. While it prints one-sided from a two-sided document, it doesn't scan. On-line information indicates there is a menu option to select two-sided to one scan. A chat with Brother rep took several minutes (great service) only to discover this mo...
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This review is for Brother MFCL2820DW Wireless Black-and-White All-In-One Laser Printer
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Response from Staples :
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/MFCL2820DW
November 13, 2025
Does not work
Posted Oct 30, 2025
Does not work
I got the refurbished version (on accident) and it does not work at all. they need to throw out this item. it crumples documents and envelopes and just all around is not a good product. No need to refurbish again- throw it out.
This review is for Brother MFC-L2820DW Refurbished Wireless, Black & White, All-In-One Laser Printer, Refresh Subscription Ready
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Jayay
Reviewed at:
brother-usa.com
Posted Oct 25, 2025
Problems
I used this to replace a Brother printer I'd had for 15 years. This one tripped my circuit breakers every time I tried to print something. Setup was difficult. I had to call the company to help set it up. Finally, right out of the box it was louder than the 15-year old Brother I was replacing. I'm going to give Brother another shot and choose a different printer.
This review is for Brother MFCL2820DW Wireless Black-and-White All-In-One Laser Printer
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having circuit breakers and noise issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCL2820DW
November 5, 2025
DENIS B.
Verified Buyer
Posted Aug 19, 2025
Installation and setup was easy as pie
I've never been able to print from my Chromebook and now I can. Yeah!
This review is for Brother MFC-L2820DW Refurbished Wireless, Black & White, All-In-One Laser Printer, Refresh Subscription Ready
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Don Constantini
Reviewed at:
brother-usa.com
Posted Jun 8, 2025
Retired owner and still home copier
We be using Brother’s copies at business and homes for couple years and always had good luck with them and they last a while.
This review is for Brother MFCL2820DW Wireless Black-and-White All-In-One Laser Printer
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Gustavo
Reviewed at:
brother-usa.com
Posted Jun 2, 2025
Decent but has issues with grabbing too much paper
This printer has solid reviews, but it likes to take more than one page in between printing sometimes, which ruins its double sided printing sometimes. This printer is new and used new paper too.
This review is for Brother MFCL2820DW Wireless Black-and-White All-In-One Laser Printer
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