Customer Reviews for ZeroWater 1.4 Gal. Water Filtration Dispenser (ZD-022-RR)

Thank you for contacting ZeroWater. Please call our Customer Service Team at 800-503-2939 or email [email protected], we will be happy to send you a replacement dispenser. This is not a common issue with this model.

Thank you for contacting ZeroWater. We empathize with your situation and we have spoken with many customers with this issue. Some of our customers have used other, traditional filtration systems, such as a Culligan Whole House Filter to treat the water prior to filtering through a Zero Water filter. In many cases that will cut the TDS level down enough to make the use of ZeroWater more economical. There is very little we can do to extend the life of our filters when the water supply is so high in TDS. Our filters are designed to remove over 99% of dissolved solids; in areas with high TDS readings filter life will be short.

Thank you for contacting ZeroWater. From time to time the filter can develop an air lock, some little air pockets or air bubbles that get trapped down inside the filter. Typically this is an easy and quick fix, simply remove the filter from the container and unscrew it from the tray. Then hold the filter sideways/horizontal and grip the filter very tightly and shake the filter with some good force side to side and back and forth 8 to 10 times. This will loosen the filter media and break the air lock. In order to avoid a change in the taste of the water it is important to test the water regularly and change the filter when the digital meter reads 006.

Thank you for contacting ZeroWater. From time to time the filter can develop an air lock, some little air pockets or air bubbles that get trapped down inside the filter. Typically this is an easy and quick fix, simply remove the filter from the container and unscrew it from the tray. Then hold the filter sideways/horizontal and grip the filter very tightly and shake the filter with some good force side to side and back and forth 8 to 10 times. This will loosen the filter media and break the air lock.

Thank you for contacting ZeroWater. From time to time the filter can develop an air lock, some little air pockets or air bubbles that get trapped down inside the filter. Typically this is an easy and quick fix, simply remove the filter from the container and unscrew it from the tray. Then hold the filter sideways/horizontal and grip the filter very tightly and shake the filter with some good force side to side and back and forth 8 to 10 times. This will loosen the filter media and break the air lock.

Thank you for contacting ZeroWater. From time to time the filter can develop an air lock, some little air pockets or air bubbles that get trapped down inside the filter. Typically this is an easy and quick fix, simply remove the filter from the container and unscrew it from the tray. Then hold the filter sideways/horizontal and grip the filter very tightly and shake the filter with some good force side to side and back and forth 8 to 10 times. This will loosen the filter media and break the air lock.

We apologize for the issues with that filter and your meter, replacements have been ordered for you. Thank you and we appreciate your business.

Thank you for the great feedback, if possible; if you could update the 1 star rating that would be greatly appreciated. We appreciate your business!

Thank you for contacting ZeroWater. Sorry to hear of the issue with your dispenser. An order has been placed for a replacement. Allow 5-7 business days for delivery. We apologize for the inconvenience and appreciate your business

We apologize for the missing meter with your order, the order for a meter to be sent to you has been processed and we will send that out to you as soon as possible.

Thank you for submitting your feedback, your comments will be shared with the appropriate parties. If you would like to discuss your experience in more detail with us we can be reached by phone at 1-800-503-2939 or by email at [email protected]