Customer Reviews for bentgo Classic All-in-One Bento Box, Gray (BENTGO-Y)

Hi E Laforest, Thank you for sharing your experience with the Bentgo Classic Lunch Box. We understand how frustrating it can be when the lid doesn’t close properly and food ends up spilling. A helpful tip: make sure the lid is fully aligned with the tray, the strap is use. If it’s still giving trouble, we’d love to help troubleshoot and ensure your lunch box works as intended. Please reach out to us at [email protected] or 714-668-0300. Thank you, Jessica Bentgo Customer Support

Hi Liliana, Thank you for sharing your experience with the Bentgo Classic. The lids are designed to stay secure when aligned properly and held in place with the strap, so it sounds like something may not be working as intended. A quick troubleshooting step is to double-check that the lids are pressed down firmly on all four sides before attaching the strap. If you’re still having issues, please reach out to us at [email protected] or call 714-668-0300 so our team can help you directly. Thank you, Jessica Bentgo Customer Support

Hi SC95, Thank you for taking the time to share your thoughts on our Bentgo Classic Lunch Box. Your feedback is invaluable in helping us understand how we can better meet our customers' needs. We appreciate your suggestion for a larger option without the utensils insert and with improved compartment seals. If you’re looking for a roomier option, we recommend checking out our Bentgo MicroSteel Heat & Eat Container, which holds 5 1/2 cups and might better suit your needs. We’d also love the opportunity to address any issues you’ve experienced with your current lunch box and explore ways to improve your experience. Please don’t hesitate to reach out to our customer support team at (714) 668-0300 or [email protected]. We’re here to help ensure your satisfaction. Thank you again for your feedback and for giving us the chance to grow and improve. Jessica Bentgo Support

Hi Z's mom, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Classic Lunch Box & Deluxe Bag breaking. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or [email protected] so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Hi ZeeZee, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Classic Lunch Box lid being warped. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or [email protected] so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Hi Kristin, Thank you for your honest feedback! We’re sorry to hear about your experience with your Bentgo Classic Lunch Box and any inconvenience it caused. We carry other lunchbox options that may be a better fit for your needs, including leakproof ones. We’d love the opportunity to learn more about your experience—please feel free to reach out to us at (714) 668-0300 or [email protected]. We look forward to assisting you! Thank you, Jessica Bentgo Support