Customer Reviews for Ninja Double Oven Toaster Oven, Black (DCT401)
Item # : 24637549
Model # : DCT401
Double the Cooking Power with the Ninja Double Oven: Two Ovens, One Countertop, and Smart Finish for Perfectly Timed Meals!
- FLEXDOOR: Creates two separate ovens. Access just the top for quick meals and snacks, or open the full door so you can cook 2 meals, 2 ways on the top and bottom.
- FLAVORSEAL TECHNOLOGY: Two separate ovens prevents smells from crossing between ovens, so your flavors stay separate.
Price is $379.99
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Over 30
198 reviews
Most helpful positive review
Posted Dec 28, 2025
Love
This is amazing. To cook meat and veggies at different temps is so handy. Used it at Christmas for extra sides when oven was full with other food….so useful!
VS
Most helpful critical review
Posted Jan 19, 2026
Impossible to Clean
I've had this for roughly a year, and it worked great, until it hasn't. It is SO hard to clean everything. It gets coated in a film of oil so easily and honestly it looks disgusting at this point. I love the versatility of this unit, but despise how dirty it can get, and you can't wipe everything out. Crumbs/grease/grime get stuck in the heating elements and it has beco...
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hailey
Reviewed at:
Shark Ninja
Posted Jan 19, 2026
Impossible to Clean
I've had this for roughly a year, and it worked great, until it hasn't. It is SO hard to clean everything. It gets coated in a film of oil so easily and honestly it looks disgusting at this point. I love the versatility of this unit, but despise how dirty it can get, and you can't wipe everything out. Crumbs/grease/grime get stuck in the heating elements and it has beco...
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Response from Staples :
Hi Hailey,
Thank you so much for taking the time to share your feedback with us.
We’re truly devastated to hear that cleaning your Ninja has been challenging. We understand how frustrating that can be, especially when convenience matters, and we appreciate you bringing this to our attention. Your feedback is invaluable, and we will be sure to share it with the appropriate teams internally.
If there’s anything we can do to support you further, or if you’d like to share additional details about your experience, we’re always here to help. Please don’t hesitate to reach out to our Customer Care team at https://support.sharkninja.com/contact-us. We'd be happy to assist.
Kind regards,
Ninja Kitchen CA.
January 20, 2026
Disappointed in BC
Reviewed at:
Shark Ninja
Posted Jan 8, 2026
Ninja Double Oven
I had been wanting this for a long time and finally got it on sale. So far my experience isn't that great. Some things work well like pizza. However I have tried multiple foods in top or bottom and either food burns or takes longer at higher Temps. I also had buns in top secrion waiting to toast while cooking in bottom and noticed the buns got soggy! I also don't l...
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Response from Staples :
Hi there,
Thank you for taking the time to leave a review.
We’re truly devastated to hear about the challenges you’ve experienced with your Ninja. We understand how frustrating it can be when food burns, cleaning feels difficult, or the design doesn’t meet your expectations,such as needing to open the top when you only want to access the bottom, or having the unit restart if you accidentally turn on the wrong section.
Your feedback is invaluable, and we appreciate you taking the time to share these suggestions, including the idea of making the burners removable. Insights like yours help us improve our products and create better experiences for our customers.
In the meantime, we’d love to help you troubleshoot the issue you’re facing. Please refer to our self-help guide at the link below for step-by-step assistance:
https://support.sharkninja.ca/en-CA/article/DCT400-Series-Ninja-2-in-1-Double-Oven-with-FlexDoor-Troubleshooting-Guide-ca
If the issue continues after trying those suggestions, follow the instructions at the end of the guide to reach our support team for further help.
Kind regards,
Ninja Kitchen CA.
January 8, 2026
Lynne
Verified Buyer
Reviewed at:
Shark Ninja
Posted Dec 28, 2025
Love
This is amazing. To cook meat and veggies at different temps is so handy. Used it at Christmas for extra sides when oven was full with other food….so useful!
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Jrewy
Reviewed at:
Shark Ninja
Posted Dec 4, 2025
Maybe try the bigger unit instead
I bought this to use instead of an oven, and I regret not getting the one with a big main oven. I'm passing this on to my mom and getting the bigger one on a Cyber Monday deal. The main unit is great. Airfryer, convection oven, everything has been fantastic but it's just too small for some things. The top oven doesn't work as well. I tried using the bake function a...
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LynnV
Verified Buyer
Reviewed at:
Shark Ninja
Posted Nov 7, 2025
Double oven beast!
I love the double ovens. They work so well alone or together, which works well for me. Easy clean up too. Can cook the meats in the bottom and veggies on top. Very happy with this choice.
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SMWCurlHard
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Shark Ninja
Posted Sep 2, 2025
Poor Product Expansion`
Product Manual includes accessories not available on website
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Response from Staples :
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't able to locate accessories for your product. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with purchasing parts, please don't hesitate to reach out to our team by phone at 1-855-520-7816
September 2, 2025
Mundal
Reviewed at:
Shark Ninja
Posted Aug 6, 2025
Super happy
I have purchased 3 different makes of the same things. Ninja being the last and I was so fed up with taking appliances back that I didnt even have that buyers excitement that most people get when they make a purchase like this. It was depressing, BUT, I did it!!! And im soooo glad I did. The appearance is nice and not too bulky. It is very User friendly and the instruct...
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Eagle53
Reviewed at:
sharkninja.com
Posted Jan 14, 2025
Easy to use
Working better than I expected. Used twice a days to heat up.
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fatherjoe
Reviewed at:
sharkninja.com
Posted Nov 26, 2024
Excellent for the single life.......
I really like this unit. It is very flexible with dual zone cooking and heating. I purchased this as a replacement to a Panasonic toaster/oven.
Pros: Ease of use. Good accessories (i.e. broiler pan, air fryer basket). I purchased the upgrade which is coated.
Cons: You have to move the crumb plate between ovens. I purchased a second to avoid drunken mistakes.
Pros: Ease of use. Good accessories (i.e. broiler pan, air fryer basket). I purchased the upgrade which is coated.
Cons: You have to move the crumb plate between ovens. I purchased a second to avoid drunken mistakes.
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Cathlaur
Reviewed at:
Shark Ninja
Posted Nov 12, 2024
Disappointed not wide enough.
I received this today. Our ninja 10-in-1 XL is slowly dying as we use it daily. I thought this new ninja would be great.
So disappointed it just isn’t wide enough. I cannot use any of the pans I use constantly in the XL. I mean none. My cast iron pan, smaller pizza pan etc. It is just the two of us now as the kids are grown so I thought how wonderful you can cook 2 th...
So disappointed it just isn’t wide enough. I cannot use any of the pans I use constantly in the XL. I mean none. My cast iron pan, smaller pizza pan etc. It is just the two of us now as the kids are grown so I thought how wonderful you can cook 2 th...
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Response from Staples :
Hello Katie,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja Oven. Please know that we'll take this on board and work towards continuously improving our products. If there's anything we can do to help improve your experience, please don't hesitate to get in touch with our customer service team at 1-855-520-7816.
Kind regards,
November 18, 2024
sigma biggysmalls
Reviewed at:
sharkninja.com
Posted Oct 15, 2024
awsome
big gyatt and can not cook food but is good smelly
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Stephen in las Vegas
Reviewed at:
sharkninja.com
Posted Oct 12, 2024
Great for cooking for a small family
It is so much more versatile than the air frier single oven. I use it all summer cause it won't heat up the house. The taller oven lets me use more baking pans and dishes. I haven't used all the features yet. Only con is the wire rack is close to the bottom so it's a bit of a nuisance to pull the rack out.
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Dee’s new toy
Reviewed at:
sharkninja.com
Posted Sep 25, 2024
My oven
Love it we really enjoy using it. I would recommend it to everyone
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Oven
Reviewed at:
sharkninja.com
Posted Aug 22, 2024
Double oven
I absolutely love this oven works great doesn’t heat up the house cooking everything with it
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Cindy
Reviewed at:
sharkninja.com
Posted Aug 15, 2024
I love it, being able to cook different things at once is great!
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momo
Reviewed at:
sharkninja.com
Posted Aug 7, 2024
Amazing product - where has it been my whole life?
I love this appliance. It speeds up my cooking time when I have my grandson - I don't have to heat up my big oven to make him chicken fingers or fish sticks, this oven preheats quickly and saves us time in the kitchen. I love being able to cook two different things at once!
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The Prince
Reviewed at:
sharkninja.com
Posted Aug 5, 2024
BRAVO 5 STARS ⭐️!!!!
MASTER COOKING PIECE OF OVEN PERFECT FOR CHEIF !!!!
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DennisS
Reviewed at:
sharkninja.com
Posted Aug 1, 2024
Small
I am glad I bought this on sale. I should have did more research, my fault. I thought both the top and bottom did the air crisp, only the bottom does. Also, the air fry basket is only 11x11, so not an xl size. I do like that it takes a lot less time to pre-heat the air fryer than my ninja outdoor grill.
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Response from Staples :
Hello Dennis,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja Double Oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
September 4, 2024
appliancewoman
Reviewed at:
sharkninja.com
Posted Jul 14, 2024
No More Ninja Appliances
It is aright I made toast and it came out good. None of my cooking pan fit so I will have to buy pans that will. A BBC mpIt gets really hot and heats my kitchen like an oven. Yes my kitchen is small. You have to keep it facing forward to keep it stable, if you turn it slightly it will wobble. If I had someone to carry it to my car I would return it.
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Response from Staples :
Hello Paula,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja Double Oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
July 17, 2024
Jackie
Reviewed at:
sharkninja.com
Posted Jul 6, 2024
I think it’s a lot of work
You really have to read the directions to figure out how to use it. I bought it because it had the temperature prop. I was only able to get it to work once it only works in the bottom half. I wanted to use it on fish as well, but wasn’t able to find the code to get it to work. It should have a drop-down where you can put using the probe, but it does not give you that op...
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Response from Staples :
Hi Jackie,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your Double Oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
July 9, 2024