Customer Reviews for Ninja Foodi XL 2-Basket Air Fryer (DZ401)
Ninja Foodi XL 2-Basket Air Fryer (DZ401) is Out of stock
Item # : 24637552
Model # : DZ401
Double the Cooking Power with the Ninja Foodi XL 2-Basket Air Fryer: 10-QT Capacity, DualZone Technology, and 6 Functions for Effortless, Simultaneous Cooking!
- The XL air fryer with 2 independent baskets that lets you cook 2 foods, 2 ways, at the same time, eliminating back-to-back cooking like a traditional single-basket air fryer.
- DualZone Technology allows you to choose between the Smart Finish feature, which unlocks cooking 2 foods 2 ways that finish at the same time, and the Match Cook feature, which easily copies settings across zones for full 10-qt. capacity meals.
Price is $229.99
283 reviews
Most helpful positive review
Posted Feb 14, 2026
Recommendation
Highly recommend this air fryer the dual drawers makes it easy to seperate different foods and for different cooking times I made my Christmas meats with this air fryer and they were beautiful cooked to perfection would recommend to anyone
VS
Most helpful critical review
Posted Feb 14, 2026
Horrible
This product broke after 13 months! For the price it’s better to buy another air fryer
ShannonC
Reviewed at:
influenster.com
Posted Feb 14, 2026
Recommendation
Highly recommend this air fryer the dual drawers makes it easy to seperate different foods and for different cooking times I made my Christmas meats with this air fryer and they were beautiful cooked to perfection would recommend to anyone
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Travi87
Reviewed at:
sharkninja.com
Posted Feb 14, 2026
Horrible
This product broke after 13 months! For the price it’s better to buy another air fryer
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Response from Staples :
Hello Travi,
Thank you for taking the time to leave a review.
We’re devastated that your Ninja Air Fryer with DualZone broke after 13 months. We can only imagine how frustrating this must be for you. We kindly invite you to reach out to our Customer Service team here: https://support.sharkninja.com/contact-us
Alternatively, we’d recommend that you refer to our self-help guide here to help troubleshoot the issue you’re experiencing: https://support.sharkninja.com/en-CA/article/DZ400-AD350CO-Series-Ninja-Foodi-XL-2-Basket-Air-Fryer-Troubleshooting-Guide-ca If the steps are unsuccessful, please follow the directions provided at the end of the guide.
Kind regards,
Ninja Kitchen
February 14, 2026
deannaaaq_1981
Reviewed at:
influenster.com
Posted Feb 11, 2026
Introducing your new best friend on a busy day/nig
As a mother, things get chaotic especially when it comes to meal time. Prepping food can be a struggle especially when you’re juggling your hands with other tasks at the same time. But the Ninja Foodi 6-in-1 10 qt XL 2-Basket Air Fryer has been such a huge help and made things a lot easier. This air fryer can do it all. Not only air fry but you can also bake, roast, reh...
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brieanad3_2434
Reviewed at:
influenster.com
Posted Feb 10, 2026
Busy mom survival tool
Being a mom of four with a full-time job, my life is basically a circus and this air fryer has saved my life! I’m usually running on coffee and pure chaos so having an air fryer with two baskets has been life-changing and a savior for my sanity. I can finally feed the whole crew at once without having to stand over the oven for an hour after a long shift. it’s huge. It’...
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jackz314_2753
Reviewed at:
influenster.com
Posted Feb 9, 2026
Great air fryer for cooking!
This is an awesome dual zone air fryer for everyday cooking. The capacity is more than enough for roasting proteins in one compartment while baking vegetables in the other. The results turn out great every time due to the advanced features of the air fryer. My fried chicken and salmon turn out crispy and flavorful with a nice and juicy texture. The temperature is unifor...
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Liliia K
Reviewed at:
influenster.com
Posted Feb 9, 2026
My everyday kitchen hero
The Ninja Air Fryer has honestly changed how I cook at home. It’s easy to use, which I love when I’m juggling work, cooking, and chasing after Uliana. The controls are simple and intuitive — no guesswork. I use it for everything from crispy veggies to chicken and even snacks for family movie night. Crispiness is on point without drowning food in oil, and everything com...
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Khrystyna K
Reviewed at:
influenster.com
Posted Feb 8, 2026
This air fryer is amazing 👏 🤩
This air fryer is amazing! The setup was incredibly quick, and the controls are very easy to navigate. It has a massive capacity with the dual baskets, making it a great value for families. Plus, the build quality feels excellent, ensuring long-term durability. Love it!
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Angelica G
Reviewed at:
influenster.com
Posted Feb 4, 2026
Excelent
I love it for making all kinds of food for my family; it's a great size, has good capacity, and I can cook several things at once. It's excellent, easy to use, comes with instructions, is very practical, of very good quality, and it's beautiful.
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influencerbrij_7328
Reviewed at:
influenster.com
Posted Jan 27, 2026
Clean and easy cooking
I bought mine months ago and didn't open it right away, I used it for about a month now and Im glad I did! It make cooking hastle free. Cleaning is easy too. Highly recommended!
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Matilda35
Reviewed at:
sharkninja.com
Posted Jan 20, 2026
Disappointed!
Disappointed! Now I am stuck with this stupid big ugly box on my counter...
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Response from Staples :
Hi Matilda,
Thank you for sharing your experience with us.
We are truly sorry to learn that the Foodi Dual Zone hasn't met your expectations. We understand how this can be frustrating and your feedback is greatly appreciated. If you'd like further information on how to maximize your experience, please visit our website for manuals and guides on your unit. You can also contact our support team for any assistance. We're always ready to assist and ensure your experience is a positive one. All applicable links are provided below.
Guides and Manuals: https://support.sharkninja.com/product/ninja-foodi-xl-2basket-air-fryer/01tHs00000D0UXOIA3?redirect=false
Contact Page: https://support.sharkninja.com/contact-us
Sincerely,
Ninja Kitchen US
January 21, 2026
Chef RAY
Reviewed at:
sharkninja.com
Posted Jan 19, 2026
I just got mine today. I am very happy it came! Alas, I have to wait to enjoy it. I go in for colonoscopy tomorrow, so NO FOOD TODAY. I have played with it and it works great. It is a DZ401 duel zone. I love the smart setting. It’s so simple to use.
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Kelm
Reviewed at:
sharkninja.com
Posted Jan 19, 2026
I love the features and color
I love the color, it’s beautiful and fits perfectly in my kitchen. I love the different options and settings.
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sandym251_3430
Reviewed at:
influenster.com
Posted Jan 16, 2026
Takes up counter space • Can be loud while runnin
Dual baskets let you cook two foods at once
• Independent temperature and time controls
• Even, crispy results with little to no oil
• Saves time compared to using an oven
• Independent temperature and time controls
• Even, crispy results with little to no oil
• Saves time compared to using an oven
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paulab200_1022
Reviewed at:
influenster.com
Posted Jan 16, 2026
Not super happy
I replaced my old air fryer with this one but find it to be a little too big. My food cooks differently in each basket. I am now only using one basket at a time. Maybe I is just my machine but I think I will have to replace with a different one. 3 stars since it does cook well on one side.
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Response from Staples :
Hi Paula,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that your Ninja is cooking food unevenly between the baskets, with one side cooking better than the other. We understand how frustrating this is, especially since you replaced your previous air fryer and now feel limited to using only one basket at a time. Please know that we value your feedback and will be sure to share it with the appropriate teams internally.
In the meantime, we recommend referring to our self-help guide link below to troubleshoot the issue you're experiencing:
https://support.sharkninja.com/article/DZ400-Series-Ninja-Foodi-XL-2-Basket-Air-Fryer-Troubleshooting-Guide?redirect=false.
If the issue continues after trying those suggestions, follow the instructions at the end of the guide to reach our support team for further help.
Kind regards,
Ninja Kitchen NA.
January 16, 2026
madysons27_6331
Reviewed at:
influenster.com
Posted Jan 16, 2026
This is the BEST air fryer
This is the best air fryer I have ever used hands down! The cooking is fast and cooks thoroughly, the dual baskets it’s a plus and you can even time stuff to finish at the same time! It’s built to last and was easy to use and set up out of box! I’ve not had to fix anything or had anything go wrong!
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deleannys_4548
Reviewed at:
influenster.com
Posted Jan 14, 2026
La best ♥️
I absolutely love this Ninja dual-door air fryer! The two independent baskets are a game changer — I can cook two different foods at the same time with different settings. It cooks food evenly, quickly, and with very little oil. Super easy to use and clean. Perfect for busy days and family meals. Highly recommend!
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nicholec114_437
Reviewed at:
influenster.com
Posted Jan 6, 2026
Absolute Workhorse In This Kitchen!
I absolutely love this air fryer!! The Ninja DZ401 has been one of the most used appliances in our kitchen, and after 2.5 years of ownership, it’s still going strong with zero issues.
The dual-zone feature is a total game-changer and what makes this product so amazing! Being able to cook two different foods at different temperatures and times simultaneously is incredib...
The dual-zone feature is a total game-changer and what makes this product so amazing! Being able to cook two different foods at different temperatures and times simultaneously is incredib...
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tanyamariep_1395
Reviewed at:
influenster.com
Posted Dec 30, 2025
Best Air Fryer
LOVE THIS AIR FRYER! Easy to use, clean, and fits in any space we have! It is not as bulky I thought. The features on this bad boy is amazing & love how you don’t have to only use it as an air fryer. Very sturdy and has been lasting for almost 2 years!
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CubanDiva
Reviewed at:
sharkninja.com
Posted Dec 28, 2025
I LOVE MINE
Absolutely love it I don’t understand all the negative reviews. Honestly we use it religiously and it’s been great. We have made pork chops, half chickens, tater tots , fries, heated up pizza from next day, tacos, and overall used it more than our microwave. We got our last year. It’s been holding up amazingly. We clean after every use as you should. Some people are dir...
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Clint the Snakeman
Reviewed at:
sharkninja.com
Posted Dec 16, 2025
Lot's to experiment with the Ninja Food.
We've been using this for about six months and love it. Great for frozen shrimp, chicken nuggets and much much more. We are now using the dehydration mode for making peppers for future meals.
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