Customer Reviews for Ninja NeverClog Electric Cold Press Juicer (JC151)

Hi Tass, Thank you for taking the time to leave a review. We’re truly sorry to hear that the juicer isn’t yielding as much juice as expected and that it doesn’t seem powerful enough. We understand how frustrating that can be, and we appreciate you bringing it to our attention. Please know that we’ve shared your feedback with our internal teams for further review. If there’s anything we can do to assist you further, don’t hesitate to reach out to our Customer Service team at 1-855-520-7816. We’re here to help! Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen CA.

Hi there, Thank you so much for taking the time to leave a review. We’re truly sorry to hear that the chute size has made your juicing experience less convenient, and that you’ve had to cut your fruits and vegetables into smaller pieces. We completely understand how frustrating that can be, and we appreciate you bringing it to our attention. Please know that your feedback has been shared with our internal teams for review. If you need any further assistance with your juicer, our Customer Service team is here to help. You can reach us at 1-855-520-7816, Monday to Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen CA.

Hi there,\nThank you for sharing your experience, and we’re truly saddened to hear about the issue with your NeverClog Juicer. We understand how concerning it must be to discover wear on the auger—especially when using it for something as specific as Concord grapes.\nOur products are designed with durability and safety in mind, and what you’ve described is not typical. The auger should not degrade under normal use, including juicing seeded fruits. We take matters of potential material breakdown very seriously and would like to investigate this further.\nPlease reach out to our Customer Support team at 1-800-365-0135, we'd be happy to look into \nthis for you.We appreciate your feedback and hope to resolve this quickly for you.\n\nSincerely,\nNinja Kitchen US

Hello Zameer, Thank you for taking the time to leave a review. We’re truly sorry to hear that your juicer hasn’t met expectations. We understand how frustrating it must be to deal with shaking parts, difficult assembly, and cleanup challenges, especially after only a few uses. Your feedback is incredibly valuable, and we’ll be passing it along to our product teams to help improve future designs and usability. If you’d like to speak with us further or explore support options, please don’t hesitate to reach out to our Customer Service team at 1-800-365-0135.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen

Hello Jennie, Thank you for taking the time to provide your feedback. Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. Kind regards, Ninja Kitchen

Hello Patricia, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having noise trouble with your Ninja. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen