Customer Reviews for Ninja Blast Portable 18 oz. Blender, Cranberry Red (BC151CR)

Hi there, Thank you for taking the time to leave a review. We’re truly sorry to hear that your Ninja isn’t holding a charge and is jamming without being able to blend properly. We understand how frustrating this experience must be, and that’s not the performance we expect for our products. Please know that we’re here to help make this right, and we will be sharing your feedback with the appropriate internal teams. In the meantime, we recommend referring to our self-help guide link below to troubleshoot the issue you're experiencing: https://support.sharkninja.com/article/BC100-BC150-Series-Ninja-Blast-Portable-Blender-Troubleshooting-Guide. If the issue continues after trying those suggestions, follow the instructions at the end of the guide to reach our support team for further help. Kind regards, Ninja Kitchen NA.

Hello there, Thank you for taking the time to leave a review on the Ninja Blast. This isn’t the experience we want our customers to have, and we sincerely apologize for the blending issues you've encountered during use. Based on our records, your case has been addressed by our support team. If you need any further assistance, please feel free to reach out through our support page: https://support.sharkninja.com/contact-us. Thank you for your patience and understanding as we work to make things right. Kind regards, Ninja Kitchen US 

Hi Riley, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you've experienced with your Ninja Blast. We would feel the same in this situation, and we’d like to help you. We recommend using our suggested layering for your smoothies. It's outlined in our quick start guide here: https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/Hs000001Zi6D/qtFL7qrC0LngUTk7OH9EDaZc19XgPcaZ243aeNV80Ww. Alternatively, you can reach out to our customer service team for further assistance: https://support.sharkninja.com/contact-us We’re committed to improving your experience. Sincerely, Ninja Kitchen US

Hi Dave, Thank you for taking the time to leave a review. We understand how inconvenient it can be when your Ninja doesn’t blend for the full sixty seconds and then displays a red light indicating it needs charging. We truly appreciate your patience and want to make things right. Your feedback is extremely invaluable, and we’ll be sure to share it with the appropriate teams internally. In the meantime, we recommend referring to our self-help guide link below to troubleshoot the issue you're experiencing: https://support.sharkninja.com/article/BC100-BC150-Series-Ninja-Blast-Portable-Blender-Troubleshooting-Guide If the issue continues after trying those suggestions, follow the instructions at the end of the guide to reach our support team for further help. Kind regards, Ninja Kitchen NA.

Hi there, Thank you for taking the time to leave a review. We’re truly unhappy to hear that your disappointed with your Ninja and the blending ability. We understand how frustrating this must be, and we want to help make things right. We will absolutely share your feedback with the relevant teams internally. In the meantime, we recommend referring to our self-help guide link below to troubleshoot the issue you're experiencing: https://support.sharkninja.com/article/BC100-BC150-Series-Ninja-Blast-Portable-Blender-Troubleshooting-Guide If the issue continues after trying those suggestions, follow the instructions at the end of the guide to reach our support team for further help. Kind regards, Ninja Kitchen NA.

Hi Stacey, Thank you for sharing your experience with us. We regret that the product didn’t meet your expectations and understand how disappointing that can be. Your comments are valuable and help us improve our products. Here’s a link to the guide that may help with using the product: https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/Hs000001Zi6D/qtFL7qrC0LngUTk7OH9EDaZc19XgPcaZ243aeNV80Ww. Kind Regards, Ninja Kitchen US.

Hi Brad, Thank you for sharing your experience. It’s disappointing to hear that your unit stopped working after only a couple of uses, and we appreciate you taking the time to let us know. Please give us a call at 1-800-365-0135, and we’ll review the issue and explore the best solution for you. Our team is available Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen US.

Hi there, We appreciate you sharing your experience. It’s frustrating to have a blender stop working after such a short time, and the situation you described doesn’t sound typical. We’d really like the chance to review this further and make things right. Please give us a call at 1-800-365-0135 so our team can look into it and assist you. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen.

Hi Sultan A, Thank you for taking the time to leave a review. We’re really sorry to hear that your Ninja Blast stopped working and for the inconvenience caused by the warranty process. That’s not the experience we want for our customers, and we truly appreciate you sharing your feedback. We’re passing this along to our teams to help improve product quality and support. Our system shows that our team is currently awaiting your response via email. If you’d like further assistance, please reach out to us at 1-800-365-0135. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen