Customer Reviews for TCL 115-Volt 10,000 BTU Window Air Conditioner with Remote, White (H10W35W)
TCL 115-Volt 10,000 BTU Window Air Conditioner with Remote, White (H10W35W) is Out of stock
Item # : 24641518
Model # : H10W35W
- Maximum Performance: The 10,000 BTU window air conditioner is powerful enough to cool rooms up to 450 sq ft and features multiple fan speeds that allow you to choose your level of comfort
- 3-In-1 Comfort: Chill out, cool down, and stay dry with TCL’s 3-in-1 AC, Fan, and Dehumidifier; use the AC to stay cool and beat the heat, the fan to improve air circulation, and the dehumidifier to control humidity levels and optimize air quality
Price is $349.99
119 reviews
Most helpful positive review
Posted Aug 22, 2025
Great product wonderful service
Rona was very understanding and helpful to me was setting up my AC. She even took the time to call me back and help me with further instructions.
VS
Most helpful critical review
Posted Oct 13, 2025
Disappointed and shocked
I am truly disappointed in this window unit. It was purchased it in April this year, 2025, and by June it was spewing a rust-colored substance on the outside housing. Thinking it just may have been normal wear and tear, I reasoned that I would clean it at the end of the season, so, I left it alone. Last night I heard a noise I had not noticed before and peeped in throug...
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Mama J
Reviewed at:
tcl.com
Posted Oct 13, 2025
Disappointed and shocked
I am truly disappointed in this window unit. It was purchased it in April this year, 2025, and by June it was spewing a rust-colored substance on the outside housing. Thinking it just may have been normal wear and tear, I reasoned that I would clean it at the end of the season, so, I left it alone. Last night I heard a noise I had not noticed before and peeped in throug...
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Response from Staples :
Hi Mama J,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our ACs are carefully designed and engineered to give our customers years of comfort. We take great measures to ensure that the ACs we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
, October 13, 2025
Mike94
Reviewed at:
tcl.com
Posted Aug 22, 2025
Great product wonderful service
Rona was very understanding and helpful to me was setting up my AC. She even took the time to call me back and help me with further instructions.
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Response from Staples :
Hi Mike94,
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Thank you,
TCL Customer Support
, August 22, 2025
kristenr123_3557
Reviewed at:
influenster.com
Posted Aug 14, 2025
Easy to install. Lightweight
[This review was collected as part of a promotion.] Installed this in my bedroom. So easy to install. Lightweight. Very effective - cools room so quickly. Energy efficient settings. Rather quiet which is perfect at night. Did not post photo of it installed in my private bedroom.
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Cbooth
Reviewed at:
tcl.com
Posted Aug 12, 2025
Dont buy
Worked good and cooled very well but didnt last more than 1 year. What an inconvenience lol
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Response from Staples :
Hi Cbooth,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
, August 12, 2025
decode_alex_8235
Reviewed at:
influenster.com
Posted Aug 12, 2025
Strong, quiet, and smart – perfect cooling for lar
[This review was collected as part of a promotion.] The TCL 12,000 BTU Smart Window Air Conditioner delivers powerful cooling that easily handles large rooms up to 550 sq. ft. The Wi-Fi capability and remote control make it super convenient to adjust settings from anywhere, and the smart features integrate seamlessly with voice assistants. It runs quietly for its size a...
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whitneyb142_6784
Reviewed at:
influenster.com
Posted Jul 18, 2025
Great product for value!
[This review was collected as part of a promotion.] Product photo is straight out of the box with stickers still attached. The TCL Ultra Quiet 8,000 BTU Window Air Conditioner is a game changer for small to mid-sized rooms up to 350 sq ft, offering powerful cooling without the disruptive noise. It’s easy to install, energy efficient, and keeps the room consistently comf...
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candyo3_1453
Reviewed at:
influenster.com
Posted Jul 16, 2025
Power house
[This review was collected as part of a promotion.] I used this in my bedroom and it really does cool it down in no time. I like how it has so many different settings to chose from. It’s not very loud and the remote control is so easy to use.
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karenp390_9778
Reviewed at:
influenster.com
Posted Jul 12, 2025
I used to think I was hot, now I'm cool with my TC
[This review was collected as part of a promotion.] Boy, the summer is in full heat! I was extremely lucky to be gifted a TCL Air Conditioner for my honest review.
When the box arrived, we couldn't wait to open it. It has all the bells and whistles you could want. First of all, I was extremely impressed by how nice looking it is. Feeling hot? No need to get up! The...
When the box arrived, we couldn't wait to open it. It has all the bells and whistles you could want. First of all, I was extremely impressed by how nice looking it is. Feeling hot? No need to get up! The...
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angelat1224_2503
Reviewed at:
influenster.com
Posted Jul 7, 2025
Great AC for windows
[This review was collected as part of a promotion.] I’ve been using the 12,000 BTU Smart Window AC and I’m really happy with it. I use it to cool a 500+ sq. ft. room and it works fast. I love that I can control it from my phone or with voice commands. I found the remote easy to use and the unit runs quietly. Installation wasn’t too hard, but I did need help lifting it i...
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jcurcione_7328
Reviewed at:
influenster.com
Posted Jul 4, 2025
Beautiful and works great
[This review was collected as part of a promotion.] This is a really nice window A/C unit. We have central A/C but our 2nd floor still gets kond of hot so we put this in the window in our workout room / dog room and it's been SO nice to have. It also gives me more peace of mind that the dogs will stay cool during the summer when im not home.
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stephanieg761_4981
Reviewed at:
influenster.com
Posted Jul 3, 2025
Quiet, powerful, and energy efficient!
[This review was collected as part of a promotion.] I never thought I’d be so impressed with a window unit AC. We absolutely love how quiet this unit is. It’s more quiet than a tower fan on the lowest setting. Our room gets cooked down very quickly and I have noticed how energy efficient this is. Five stars!
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oanhs_7987
Reviewed at:
influenster.com
Posted Jul 1, 2025
TCL AC
[This review was collected as part of a promotion.] What a surprise! It is basically soundless AC. We just installed it yesterday and had a deep sleep not even recognizing that it is running. Another positive side of this AC, the quality of air. It's fresh, no smell of working AC, and easy to cling removable filter. The size was scary... but when it was installed, its l...
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amandap752_4098
Reviewed at:
influenster.com
Posted Jun 29, 2025
TCL Window Unit
[This review was collected as part of a promotion.] This TCL window air conditioner is ice cold and does a great job as far as cooling down a 450 square ft space. It is quiet as a fan on low. Putting in the the window was a breeze. I did give it 4 stars tho because, I was unable to connect it to the app. I followed all the directions and tried multiple times, with no l...
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solyg_32
Reviewed at:
influenster.com
Posted Jun 28, 2025
Power house smart window air conditioner
[This review was collected as part of a promotion.] I'm super excited to try this smart window air conditioner. Its energy efficient sleep & eco mode is what I'm most excited for. Its remote control is small and easy to use. It has 12,000 BTU . Looks simple to install.
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adamk27_522
Reviewed at:
influenster.com
Posted Jun 24, 2025
Love it!
[This review was collected as part of a promotion.] This is an excellent air conditioner! It cools down our sunroom really quickly and seems to hold a consistent temperature which is really nice as well. Easy to install and even easier to control.
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lydiak93_1940
Reviewed at:
influenster.com
Posted Jun 19, 2025
Easy to use and not too noisy!
[This review was collected as part of a promotion.] First of all, this was an amazing claim! I appreciate influenster so much. I honestly didn’t believe this would even ship out. On to the review though…we don’t have central air and rely on window units to cool our two story house, so we purchase lots of units as time goes by. This summer is supposed to have some especi...
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sami97_3802
Reviewed at:
influenster.com
Posted Jun 12, 2025
Makes the room so cold!
[This review was collected as part of a promotion.] Amazing window AC! It's super easy to install and even has a remote to be able to control it. It even connects to an app and you can control it from anywhere. Only downside is it is a bit on the louder side but the sound is about equivalent to a box fan.
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angle62884_2902
Reviewed at:
influenster.com
Posted Jun 9, 2025
Great Window A/C
[This review was collected as part of a promotion.] TCL 12,000 BTU window air conditioner works great. The A/C blows cold and is easy to use. It has a light up display showing the temperature it is set at. I like that the A/C also comes with a remote.
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Gazer
Reviewed at:
tcl.com
Posted Oct 27, 2024
Mechanically good. Electronics are horrible.
The unit is mechanically great. It’s strong, quiet and does a great job doing what it’s intended to do.
That, however, is offset by the cheap and subpar electronics that makes it possible.
The controller board corrodes constantly and stops the unit from functioning properly. The buttons don’t work or they’re stuck in a perpetual cycle.
It’s inexcusable to have this k...
That, however, is offset by the cheap and subpar electronics that makes it possible.
The controller board corrodes constantly and stops the unit from functioning properly. The buttons don’t work or they’re stuck in a perpetual cycle.
It’s inexcusable to have this k...
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Response from Staples :
Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Please make certain the AC is level when installed. If there is a concern with the AC itself, it can be tested on a flat level surface prior to installation. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy! Thank you, TCL Customer Support
Josh, October 29, 2024
rodrigol5
Reviewed at:
influenster.com
Posted Jul 7, 2024
Amazing AC Unit for small apt
[This review was collected as part of a promotion.] Received this to review from Influenster and gave it a month to test it out and it’s really easy to install, very small and compact for my apartment. Compared to my old AC this one is slightly less noisy but at a reasonable level. I have two bedroom and it has a strong airflow to go around and cool my whole apartment....
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Response from Staples :
Hi Rodrigol5,
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Best,
TCL Customer Support
, July 8, 2024