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Customer Reviews for Keystone 230-Volt 12,000 BTU Window Air Conditioner with Remote, White (KSTHW12B)

Keystone 230-Volt 12,000 BTU Window Air Conditioner with Remote, White (KSTHW12B)~#|#~E5DD9E55-94B7-4BF7-8D6666DCA25524FE_sc7
Keystone 230-Volt 12,000 BTU Window Air Conditioner with Remote, White (KSTHW12B)~#|#~4F49C50D-B079-4961-88C7A4AA43773F2D_sc7
Item # : 24641581
Model # : KSTHW12B
Keystone prioritizes your family's comfort, and our budget-friendly heat/cool 230V window air conditioner is designed to meet your needs.
  • Window-mounted air conditioner cools with heating function covers up to 550 sq. ft. with dehumidification up to 2.5 pints per hour
  • 12,000/11,600 BTU cooling capacity / 11,000 BTU supplemental heating capacity
Price is $499.99
Free delivery by Mon, Dec 08
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Over 30
4.63
8 reviews
5 star
75%
4 star
13%
3 star
13%
2 star
0%
1 star
0%
Most helpful positive review
Posted Jul 10, 2025
Great Product
This Keystone air conditioner works great. My husband uses it in his office. It was easy to set up. It's good quality and not noisy. It comes with a remote which is nice. There's also heater mode which works well but haven't used it since it's summer but will come in handy during cooler weather.
Most recent reviews
nancyland_2554
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Aug 8, 2025
Need an outlet adapter
Luckily, the size of the window AC actually fits. It’s compacted and easy to install. However, my issue is the plug in is not compatible to the standard US outlet. We are not able to actually use it yet until we get an adapter.
nancyland_2554 Customer Photo 1
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ocsiren_1397
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Jul 10, 2025
Great Product
This Keystone air conditioner works great. My husband uses it in his office. It was easy to set up. It's good quality and not noisy. It comes with a remote which is nice. There's also heater mode which works well but haven't used it since it's summer but will come in handy during cooler weather.
ocsiren_1397 Customer Photo 1
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christianc42_7850
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Jun 30, 2025
This is heavy make sure you have a second person a
Easy to install as it is already assembled. It does not make a difference in energy consumption so your power bill won’t change just a few cents however I used this in the summer and not in the winter so the heat could possibly cost more energy. Its not super loud just a little bit louder than a normal fan. This is a 220 v if you don’t have a 220 outlet do not buy this.
christianc42_7850 Customer Photo 1
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chaup10_7409
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Jun 12, 2025
Performance
Best window A/C I ve ever used and since we live in texas in the winter the Heat pump option works great. The limit of ourside temps needing to be above 41 is no problem at all. In the last the lowest recorded temp in texas where we live has only been lower than 41 for 1 day in the last seven years.
chaup10_7409 Customer Photo 1
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only1love09_5894
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Jun 5, 2025
Very quiet
Highly recommend. I just Love it very much. It’s very silent, & has so many options. Easy to put in. Worth the price and cools off bout 60%o our whole house
only1love09_5894 Customer Photo 1
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hollys305_4948
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Jun 4, 2025
It's so great and works so amazing!
Installation was so easy, and it took less than 10 minutes! Seems to be very quiet as well. i can hardly tell it's running unless im in the same room. it's on in. It works so well and cools my entire 900 square foot house! Even on the 89-degree day we just had! I love being able to set the temp, and when it reaches it, it turns off! It's such an amazing unit!
hollys305_4948 Customer Photo 1
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mamagnd_5988
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted May 28, 2025
Easy to setup.
This a/c unit was a snap to get installed. It did take two of us, just to take pressure off the window ledge.
I ended up putting it in my office about 5ft from my desk. Customers comment how quiet it is, and ask me where to get one. I love that it has a remote. My other ones have not came with one. I am thinking about getting a few more units for the office.
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virnart_3314
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted May 5, 2025
Works great
I received this influencer promotion to give an honest review about the product. My room has no windows, so I had to put the air conditioning on the wall. This air can be used in windows or walls. The installation was not easy, but it was achieved. This air conditioning helps a lot to cool the bedroom. Since the sun gives direct and with the HVAC, it is not enough to...
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virnart_3314 Customer Photo 1
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