Customer Reviews for LG 230-Volt 18,000 BTU Window Air Conditioner with Remote, White (LW1823HR)
Item # : 24641820
Model # : LW1823HR
Elevate your home's comfort level with the versatile LG LW1823HR air conditioner with supplemental heat function, designed to keep your living space a cozy retreat in any weather condition.
- Air conditioner with supplemental heating function for window mount with an estimated cooling area of 1,000 sq. ft.
- 17,500/18,000 BTU Cooling & 9,800/12,000 BTU Heating
Price is $689.00
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Over 30
9 reviews
Most helpful positive review
Posted Dec 9, 2024
Great unit, now that I purchased it.
Happy with the A/C Heat Unit, they didn’t offer any other product in stock.
VS
Most helpful critical review
Posted Jan 2, 2025
heat feature poor
I have used this for about a month a found it almost useless for heat
Very Dissapointed
Reviewed at:
lg.com
Posted Jan 2, 2025
heat feature poor
I have used this for about a month a found it almost useless for heat
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Response from Staples :
Hey there! Your home should always be heated whenever you need it to be with your LG AC unit, so let's help make that happen. We'd be happy to provide you with this link (https://tinyurl.com/25vnsgen), which offers troubleshooting tips to help with your AC unit heating. So we can make sure that everything is working at 100%, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh
Josh, January 21, 2025
JoJo Gross
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lg.com
Posted Dec 9, 2024
Great unit, now that I purchased it.
Happy with the A/C Heat Unit, they didn’t offer any other product in stock.
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Yvette60
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lg.com
Posted Sep 15, 2024
Great air-conditioned
I love the air-condition it works really well, it keeps my house so cold. I just love the way it rotates the air in the room. It's the best air-conditioner I've had in a long time.
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wtgid
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lg.com
Posted Aug 26, 2024
Good unit. Easy to install. Runs quiet. Definitely recommend this product.
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JP42
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lg.com
Posted Aug 3, 2024
Good AC
So far so good. Has worked well for the throughout the end of June and July.
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Phylisha
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lg.com
Posted Jul 17, 2024
Not what I expected
Was it little disappointed with this purchase. It doesn't really cool unless it's set at a very low temperature. 69-70. Anything higher the house is warm. I don't think it works properly.
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Response from Staples :
Hi there. Thank you for reaching us. We're so sorry to hear that you're feeling disappointed with your recent purchase of the LG LW1823HR air conditioner. We can imagine how frustrating it must be to feel like it's not performing as expected.
We want to acknowledge your concerns and assure you that we take them seriously. It's unacceptable to have a product that doesn't meet your needs, especially when it comes to something as important as temperature control.
We understand that you've found that the air conditioner doesn't cool properly unless it's set at a very low temperature (69-70°F), and anything higher makes the house warm. We apologize for the inconvenience this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
July 17, 2024
JP42
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lg.com
Posted Jul 4, 2024
Great window AC
I bought this to cool a room for the kids and dogs to hang out in and it is doing a great job so far
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LG heat and air
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
lg.com
Posted Apr 16, 2024
Great features
I bought this window heat/air unit a couple months ago. This is the second one that I have bought. Works well for heat and air. Very happy with it.
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Hans55ley
Verified Buyer
Reviewed at:
lg.com
Posted Nov 30, 2023
Great product
This is the 3rd purchase and I have been satisfied with this product. I don't have central air and heat. It provides enough heat in the winter and cool in the summer and keeps my home comfortable.
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