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Customer Reviews for LG 230-Volt 23,000 BTU Window Air Conditioner with Remote, Wi-Fi Enabled, White (LW2423HRSM)

LG 230-Volt 23,000 BTU Window Air Conditioner with Remote, Wi-Fi Enabled, White (LW2423HRSM)~#|#~FF6BAC28-251E-4C47-A95A1D95008ABCA1_sc7
LG 230-Volt 23,000 BTU Window Air Conditioner with Remote, Wi-Fi Enabled, White (LW2423HRSM)~#|#~CD165835-2C1F-4D68-A26F381563A371BC_sc7
LG 230-Volt 23,000 BTU Window Air Conditioner with Remote, Wi-Fi Enabled, White (LW2423HRSM) is New at Staples
Item # : 24641824
Model # : LW2423HRSM
This SMART window unit is particularly suitable for cooling medium to large rooms of up to 1,400 sq. ft.
  • Wi-Fi enabled air conditioner for window mount installation cools rooms up to 1,400 sq. ft.
  • 23,000 BTU Cooling / 12,000 BTU Heating
Price is $799.00
Free delivery by Fri, Aug 29
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Over 30
3.4
14 reviews
5 star
43%
4 star
14%
3 star
7%
2 star
7%
1 star
29%
Most helpful positive review
Posted Sep 17, 2024
Great features
Love the LG Thin App. I love how I can set the temperature.
VS
Most helpful critical review
Posted Nov 25, 2024
Was great…. Until it wasn’t….
Used the unit to cool for a few months after installing and it worked fine, although was quite loud. However, it started freezing up while cooling a few weeks ago and is unusable now. The serve person send on behalf of LG says be can’t fix it because he can’t mess with the compressor. Fun times….
Most recent reviews
Katherine Flinn
Reviewed at:
LG Electronics
Posted Jun 23, 2025
The heating and cooling functions work great but there is an issue of mold forming.
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Calico01
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
LG Electronics
Posted Jan 8, 2025
Bad blower
Installed unit in June of 2024, AC work great, starting using the heater and the blower stop working.
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MattGuy
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
LG Electronics
Posted Nov 25, 2024
Was great…. Until it wasn’t….
Used the unit to cool for a few months after installing and it worked fine, although was quite loud. However, it started freezing up while cooling a few weeks ago and is unusable now. The serve person send on behalf of LG says be can’t fix it because he can’t mess with the compressor. Fun times….
0up votes 0
0down votes 0
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536 LGThin AC
Reviewed at:
LG Electronics
Posted Sep 17, 2024
Great features
Love the LG Thin App. I love how I can set the temperature.
0up votes 0
0down votes 0
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Mom86
Reviewed at:
LG Electronics
Posted Aug 14, 2024
Great unit!
We bought this during the heat of the summer and it has done great keeping up! Has worked great! Very impressed, and was simple to set up. Haven't tried the heater yet, but we will soon as winter hits! I'm sure it will do great just like the A/C!
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Clickshot
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
LG Electronics
Posted Aug 7, 2024
Easy to use
Bought 3 weeks ago. Seems to be working well. It’s a little noisy and takes about an hour to cool the space. Time will tell how reliable it will be over time.
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Okguy
Reviewed at:
LG Electronics
Posted Jul 23, 2024
Works great
Have had this unit for 2 weeks and am very pleased. It was easy to install and has worked flawlessly through some very hot temperatures.
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TC for LG
Reviewed at:
LG Electronics
Posted Jul 16, 2024
We bought this a/c 2 weeks ago right when it was the hottest in Ga. It works great & keeps the lake place cool!!!
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OverHeating Artist
Reviewed at:
LG Electronics
Posted Jul 16, 2024
AC will not stay in more than 20 min
I bought this from Home Depot 22 months ago, the heat works just fine, but the AC will not stay on for more than 20 min and then it trips and I get the overheating error code….
I have called LG many times and they have recommended several repair people, but NONE of them will come service this HEAVY Unit at my building…. Because it’s out of warranty, I have been told th...
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LG 24000 btu
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
LG Electronics
Posted Jun 29, 2024
LG Air Conditioner
Extremely disappointed with this Air conditioner. Seems like the compressor failed after only four days of use. I will never buy LG products again.
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Dan1961
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
LG Electronics
Posted Jun 24, 2024
Cools great
cools great and would have been 5 stars except it is I little louder than I expected.
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Bob4244
Reviewed at:
LG Electronics
Posted Jun 10, 2024
Love this AC
I bought this a couple of months ago. This AC unit cools my entire house! I didn't think it would be able to cool the bedrooms since it is installed in the living room, but it does!
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LW2423HRSM
Reviewed at:
LG Electronics
Posted Jun 7, 2024
I am pleased with the Auto Swing feature
Very satisfied with the wall unit I purchased from Home Depot.
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LG air conditioner heater
Reviewed at:
LG Electronics
Posted Jan 12, 2024
Unit still broke. Has never operated correctly
Nobody has called me yet to schedule service call. Unit still not operating properly.
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