Customer Reviews for TCL 65" Q Class 4K UHD HDR QLED Smart TV with Google TV (65Q651G)
Item # : 24647069
Model # : TC65Q651G
- 4K UltraHD Resolution. Experience incredible detail with 4X the resolution of 1080p Full HDTVs.
- QLED PRO – Quantum Dot Technology. Rich, vibrant colors covering nearly the entire DCI-P3 color space to bring images to life.
Price is $429.99, Regular price was $599.99, You save 28%
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Over 30
185 reviews
Most helpful positive review
Posted Oct 31, 2025
The agent was very patient and was diligent in helping me to get my tv working properly. She guided me step by step and even acknowledged my frustration at the beginning of the process. I am very grateful for Joy because I would have not been able to do it alone. She was great
VS
Most helpful critical review
Posted Oct 7, 2025
Worst tv in it's class.
If you watch any kind of quality content this is not the tv for you. It is unable to produce clear image without lag when watching any live sports or anything in dolby vision. Bottom line is this tv is not even close to being capable of its "240 native refresh rate" My old samsung with a 60hz refresh is so much smoother and never lags when watching sports. Like anything...
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Kudos to Joy
Reviewed at:
tcl.com
Posted Oct 31, 2025
The agent was very patient and was diligent in helping me to get my tv working properly. She guided me step by step and even acknowledged my frustration at the beginning of the process. I am very grateful for Joy because I would have not been able to do it alone. She was great
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Response from Staples :
Hi Kudos to Joy,
We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV!
Thank you,
TCL Customer Support
, October 31, 2025
MWK!
Reviewed at:
tcl.com
Posted Oct 17, 2025
Great work JE thank you sir
[This review was collected as part of a promotion.] Thank you so much JE for your kind support for tv problems
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Response from Staples :
Hi MWK!,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
, October 17, 2025
Roofer. Rick
Reviewed at:
tcl.com
Posted Oct 13, 2025
TRIXIE WAS. VERY PATIENT AND. HELPFUL
[This review was collected as part of a promotion.] I bought today. Got a good price. Picture is great
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Response from Staples :
Hi Roofer. Rick,
We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy!
Thank you,
TCL Customer Support
, October 14, 2025
marcy
Reviewed at:
tcl.com
Posted Oct 10, 2025
good picture
[This review was collected as part of a promotion.] my tv was problematic at first. Turned on in the middle of the night . Turned off while watchin, and dropped internet
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Response from Staples :
Hi marcy,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
TCL Customer Support
, October 13, 2025
Trash
Reviewed at:
tcl.com
Posted Oct 7, 2025
Worst tv in it's class.
If you watch any kind of quality content this is not the tv for you. It is unable to produce clear image without lag when watching any live sports or anything in dolby vision. Bottom line is this tv is not even close to being capable of its "240 native refresh rate" My old samsung with a 60hz refresh is so much smoother and never lags when watching sports. Like anything...
Read full review
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Response from Staples :
Hi,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
, October 7, 2025
CLD!
Reviewed at:
tcl.com
Posted Oct 7, 2025
Great value
[This review was collected as part of a promotion.] I purchased this two days ago and I am happy with the T C and the TCL customer service.
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Response from Staples :
Hi CLD!,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
, October 7, 2025
Arthur Tv
Reviewed at:
tcl.com
Posted Oct 5, 2025
Great Help
Ran was wonderful help in setting up my newly purchased TCL 98" tv
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Response from Staples :
Hi Arthur Tv,
We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family!
Thank you,
TCL Customer Support
, October 6, 2025
RickT
Reviewed at:
tcl.com
Posted Sep 25, 2025
Great Experience
We had a lot of trouble setting up our new tv to and Monique was a Rockstar and stayed on the phone for an hour with us...it works great! She's awesome!
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Response from Staples :
Hi RickT,
We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
, September 26, 2025
Snot
Reviewed at:
tcl.com
Posted Sep 20, 2025
GARBAGE
TCL is the worst brand I have ever purchased. Nothing, I repeat nothing functions properly on this television. The lag time is incredible. Powering on and off is a trick. It doesn't shut off for literally 2 to 3 minutes. Streaming is another nightmare, it buffers continually and freezes. Invest a little more and purchase a legitimate television.
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Response from Staples :
Hi Snot,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
, September 22, 2025
Wilder
Reviewed at:
tcl.com
Posted Sep 19, 2025
Great features and options.
[This review was collected as part of a promotion.] this is a great tv, the picture is clear and the colors are excelent, I would like to mention also that a lady by name of Joy help me with the registration of my tv and she was very polite and eager to help me for which I thank you Joy.
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Response from Staples :
Hi Wilder,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
, September 19, 2025
Reviewed at:
tcl.com
Posted Sep 10, 2025
Great job Andy
[This review was collected as part of a promotion.] Andy helped me with my soundbar, he walked me thru and got it working with my TCL TV.
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Response from Staples :
Hi Anthony Rodriguez,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
, September 11, 2025
Metaldave
Reviewed at:
tcl.com
Posted Sep 9, 2025
Great TV
[This review was collected as part of a promotion.] Great looking TV with that 4k qled technology, love the colors and the Google features
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Response from Staples :
Hi Metaldave,
We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy!
Thank you,
TCL Customer Support
, September 9, 2025
jjmg
Reviewed at:
tcl.com
Posted Aug 15, 2025
[This review was collected as part of a promotion.] xian was proffessional, freindly and hery eficiant in helping me correct my sound issue
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Response from Staples :
Hi jjmg,
We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
, August 15, 2025
Joan g
Reviewed at:
tcl.com
Posted Aug 10, 2025
[This review was collected as part of a promotion.] I am disappointed that I can't get all the channels
Mon was wonderful he suggested I get a new antenna
Mon was wonderful he suggested I get a new antenna
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Response from Staples :
Hi Joan g,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
, August 11, 2025
Jwhit
Reviewed at:
tcl.com
Posted Aug 10, 2025
Extremely DARK
Just dont do it. There is a reason its on sale. I promise you 100% regret it. Extremely dark and you cant correct it. Just dont do it.
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Response from Staples :
Hi Jwhit,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
, August 11, 2025
Tv support
Reviewed at:
tcl.com
Posted Aug 1, 2025
Support
[This review was collected as part of a promotion.] I was having trouble pairing my remotes. I called Patrick with TCL and he got it straightened out. Big help, thanks Patrick
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Response from Staples :
Hi Tv support,
We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
, August 1, 2025
Jill
Reviewed at:
tcl.com
Posted Jul 30, 2025
Andy was my assistant and he did a great job of helping me figure out how to hook my Google TV up to my regular cable and fixed the pinkish screen that I had. He was very patient with me and I appreciated it.
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Response from Staples :
Hi Jill,
We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
, July 31, 2025
DUBIE
Reviewed at:
tcl.com
Posted Jul 30, 2025
Great Service and TV
[This review was collected as part of a promotion.] Great TV and wonderful customer service that listened and had patience..........
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Response from Staples :
Hi DUBIE,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
, July 30, 2025
Fair
Reviewed at:
tcl.com
Posted Jul 30, 2025
Tech Service
[This review was collected as part of a promotion.] Shy/ Tech was so professional, patient & helped us with get our TCL started Gain Thank You
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Response from Staples :
Hi Fair,
We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
, July 30, 2025
RonRon
Reviewed at:
tcl.com
Posted Jul 17, 2025
I brought it today i love my new tcl good support team
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Response from Staples :
Hi RonRon,
We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV!
Thank you,
TCL Customer Support
, July 18, 2025