Customer Reviews for Brother INKvestment MFC-J1365DW Wireless Color All-In-One Inkjet Printer, Best for Home Office
Brother INKvestment MFC-J1365DW Wireless Color All-In-One Inkjet Printer, Best for Home Office is In-store only
Item # : 24649427
Model # : MFCJ1365DW
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $159.99
30-min pickup
See alternate delivery items
1474 reviews
Most helpful positive review
Posted Feb 13, 2026
Brother MFC-J1205W Printer
I love my new printer. No unexpected unpleasant surprises. The setup was quite simple, just by following the enclosed Quick Setup Guide.
Both black and colour printouts are PERFECT!
Both black and colour printouts are PERFECT!
VS
Most helpful critical review
Posted Feb 9, 2026
Not Recommended
This is the second time in my life purchasing a Brother printer. It is just plain awful. It's slow, colors are not good, and rarely prints clearly. I only bought this because of the price. I hate HP because of ink. But I am on my 3rd printer from them in over 25 years. You cannot beat that, but their ink prices suck. I will never purchase another Brother printer they ju...
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Dragonfly
Verified Buyer
Reviewed at:
staples.ca
Posted Feb 13, 2026
Brother MFC-J1205W Printer
I love my new printer. No unexpected unpleasant surprises. The setup was quite simple, just by following the enclosed Quick Setup Guide.
Both black and colour printouts are PERFECT!
Both black and colour printouts are PERFECT!
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Charvie
Verified Buyer
Reviewed at:
staples.ca
Posted Feb 11, 2026
SIMPLE…PERFORMANTE…ÉCONOMIQUE!!!
Facile à utiliser, qualité des résultats d’impression et économique étaient mes attentes; j’en suis 100% satisfait!
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Trevor
Reviewed at:
brother-usa.com
Posted Feb 10, 2026
Ideal machine for home use. Easy to operate.
Nice simple machine ideal for home use. Easy to operate but I do miss the on screen icon functions available on other brother machines.
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Michael
Reviewed at:
brother-usa.com
Posted Feb 9, 2026
Not Recommended
This is the second time in my life purchasing a Brother printer. It is just plain awful. It's slow, colors are not good, and rarely prints clearly. I only bought this because of the price. I hate HP because of ink. But I am on my 3rd printer from them in over 25 years. You cannot beat that, but their ink prices suck. I will never purchase another Brother printer they ju...
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ1205W. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ1205W. We sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1205W
February 10, 2026
My new printer
Verified Buyer
Reviewed at:
Quill
Posted Jan 18, 2026
brother printer
Could not be happier! works great and fast. better than my hp printer!
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PCFred
Verified Buyer
Posted Jan 3, 2026
Works Fine
Printer works fine, without all the HP Bloatware is the real plus.
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Beasports
Verified Buyer
Reviewed at:
staples.ca
Posted Dec 28, 2025
Does What a Printer Should Do
Easy to use and set up. Bought for my daughter who is starting university and will give lots of prints before refill is needed
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PO ed
Reviewed at:
brother-usa.com
Posted Dec 18, 2025
Horrible… nightmare
I will NEVER recommend a Brother printer…. Hardest printer I’ve ever had to install … whatever happened to plug and play.
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ1365DW. We appreciate your feedback. I’m sorry to hear that you are having setup issues with the Brother MFCJ1365DW. At Brother, customer satisfaction is something we take seriously. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1365DW
December 22, 2025
Bill
Verified Buyer
Posted Dec 10, 2025
It Works
Works as well as expected. Letters are sharp and rich in color. Only thing that would make it better is lower prices on the inks.
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Verified Buyer
Reviewed at:
staples.ca
Posted Dec 10, 2025
Great deal for an OK 3 in one printer ....
Setup was a little buggy but once done works fine. Not the fastest, and scanner quality not incredible but does everything reasonably well for a bargain price!
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shayb72_5167
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Nov 17, 2025
Good all in one option
This is printer is the perfect size to fit in the space I use for my home office. It fits on top of my printer stand and was easy to set up. The printer itself is easy to use and set up. The print jobs have all been great quality. They are clear with no smudges. Copies practically look like the original. It is a good option for an all in one printer.
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Angry printer owner
Reviewed at:
staples.ca
Posted Nov 9, 2025
Don't buy this.
Very difficult to connect to the Wi-Fi, disconnects regularly. After about a year it disconnected and I could not get it reconnected. The Brother software and apps is complete garbage from the 90s. I would rather have something with a cable than this as once it disconnects trying to get it reconnected takes hours sometimes. I have wasted 3 hours today trying to get it r...
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JM
Verified Buyer
Reviewed at:
staples.ca
Posted Oct 31, 2025
Bon rapport qualité-prix.
Quelques difficultés à programmer l'imprimante au niveau de l'encre. C'est le seul probleme jusqu'à maintenant. Bon rapport qualite-prix.
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williammbf40_3917
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Oct 27, 2025
Great all around printer
After going through a few frustrating printers over the years, this multifunction printer has been a welcome change. Setting it up was surprisingly simple; I was up and running in about five minutes straight out of the box. The instructions were clear, and it connected to our Wi-Fi without any hassle.
In daily use, it’s been just as reliable. The print quality is reall...
In daily use, it’s been just as reliable. The print quality is reall...
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ania_pc_5298
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Oct 13, 2025
What I need and wanted
I recently received the Brother Inkvestment 1365 Wireless Inkjet All-in-One Printer, and it has truly made my life easier. The setup process was quick and seamless thanks to the Brother Mobile Connect app, which made getting started effortless.
One of my favorite features is the 150-sheet paper tray, which saves me time when printing large projects. I’m also impressed ...
One of my favorite features is the 150-sheet paper tray, which saves me time when printing large projects. I’m also impressed ...
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crystalj73_392
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Oct 8, 2025
Best and easiest printer
I was so nervous to set this printer up, but it was super easy! No need to download drivers, no need to set it up- the printer literally sets itself up! Unbearably good! So easy and fast! And it doubles as a scanner too! So far I ve been using it to print homework for my kids and the printer delivers every time . Super fast print and colors are super vibrant. And on top...
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lysas2_5977
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Oct 7, 2025
Great quality so far!
Great printer so far! The quality of the printing is A1 and love how much smaller this printer is compared to the one I already had. The display is decent, tiny screen though. I love that the slot for the ink is in the front and you don’t have to bother moving the printer. Totally recommend for someone looking for an at home printer.
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yenl26_3110
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Oct 5, 2025
Difficult to install
Very difficult to install. First problem that I have was how to take the paper tray out. Need an hour to finally figure that out. Second problem was the error with the ink keep displaying on the screen. I still havent figured out how to fix the problem. Very frustrated with the installation
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Response from Staples :
Thanks for taking the time to review your experience with the Brother MFCJ1365DW. We appreciate your feedback. I’m sorry to hear that you are having Ink issues with the Brother MFCJ1365DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:\n\nhttps://www.brother-usa.com/support/MFCJ1365DW\n
October 9, 2025
Suzette Fram
Verified Buyer
Reviewed at:
staples.ca
Posted Sep 30, 2025
A good basic printer for home use
A very nice printer basic printer. Does not have a sheet feeder, and does not do double-sided copying, but for a home printer, it's a fine printer and a good buy.
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wojciechw3_3217
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
influenster.com
Posted Sep 22, 2025
Quiet
I was surprised at how quiet it is while running, which makes a huge difference compared to my old one. The setup was super simple thanks to the dedicated app. Everything connected smoothly without any hassle. Printing is fast, the colors look great, and the automatic duplex feature is a big time saver.
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