Customer Reviews for Bose QuietComfort Wireless Noise Cancelling Earbuds, Bluetooth, Black (888507-0100)

We appreciate you sharing your feedback. Hampdix, The Bose QuietComfort Earbuds do include different sizes of eartips and stability bands, and you can mix and match them for the best fit. For detailed guidance, please visit this link: https://bose.life/4prNo4i If you need further assistance, feel free to contact us using this link: https://bose.life/49SSe5s We’re always here to help. Gloria - Customer Support

Thank you for sharing your experience with us. We’re sorry to hear that you’ve encountered difficulties connecting to your earbuds. The Bose QuietComfort Earbuds feature Bluetooth multipoint technology, designed to provide seamless and uninterrupted listening by allowing you to switch effortlessly between your phone, laptop, and other devices without missing a beat. If you experience Bluetooth connection difficulties. Here's the troubleshooting steps in the link provided may help resolve your concern: https://bose.life/48rTQkE NJ - Customer Support

Thank you for sharing your feedback with us. We’re glad to hear you’re enjoying the sound quality and fit of your product, but we’re sorry to learn about the difficulties you’ve experienced with the Bluetooth connection and microphone performance. The Bose QuietComfort Earbuds are designed for everyday listening made epic, delivering iconic audio, renowned noise cancellation, and an improved microphone for clearer calls. If you’re experiencing issues with Bluetooth connectivity or the microphone, we recommend following the troubleshooting steps in the link provided, as these may help resolve the problem. For Bluetooth connection: https://bose.life/48GiRcU For microphone issue: https://bose.life/4iBNdRh

Hey, thanks for sharing your feedback on the Bose QuietComfort Earbuds. They’re designed for a fit that won’t quit, with a trio of eartip and stability band sizes to ensure your earbuds feel comfortable, snug, and secure. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/4r7YT1U which will help improve your experience. Regarding your volume concerns, we have an additional article which will be of help at https://bose.life/3LNAMpg. In particular, please check our steps on resetting the earbuds which should help out. Thanks!

Thank you for your feedback. We’re happy to know you enjoy the sound quality. We understand it’s disappointing that XL ear tips aren’t available in your color, and we appreciate your input as it helps us improve. Marlo - Customer Support

Hi there, thank you so much for sharing your thoughts, and for being such a loyal Bose customer. We’re truly grateful for your continued support across multiple products. We’re sorry to hear that your experience with these earbuds hasn’t lived up to expectations. We understand how important comfort and sound quality are, and we’d love to help improve that for you. To assist with the fit performance, here is a helpful resource you might find useful: https://bit.ly/43Gh7gZ Additionally, we'd love to know more about the issue you have with the Sound quality. Please reach out to us, so we can look into this for you. Visit: https://bose.life/48EXztC Klariss – Customer Support

Hi Deborah, thank you for sharing your experience with us, we really appreciate you taking the time to let us know. We're sorry to hear about the clicking noise you’re noticing in your left ear when noise cancellation is on. Our noise-cancelling technology is designed to deliver clear, uninterrupted sound, so what you’re describing could indicate a product issue. To help you further, we recommend: Resetting your headphones: This can sometimes clear minor glitches. Checking for firmware updates: Updates in the Bose Music app often resolve performance issues. You can find step-by-step guidance and contact options here: https://bose.life/483zwWA Gem - Customer Support

Hello Charlez, thank you for sharing your experience. We’re sorry to hear that the Bose QuietComfort Earbuds did not fully meet your expectations. The earbuds provide up to 8.5 hours of continuous playback on a single charge, so your music can keep you going throughout the day. The wireless charging case also offers an additional 2.5 charges, giving you up to 31.5 hours of total listening time. For help with the fit, you can refer to this troubleshooting guide: https://bose.life/47NyyPk to find the most comfortable setup. We hope this information helps address your concern, but if you need further assistance, please reach out to our customer support through this link: https://bose.life/contactus and we’ll be glad to support you. Sophie - Customer Support