Customer Reviews for WD_BLACK SN850X Gaming 1TB Internal NVMe Solid State Dive (WDBB9G0010BNC-WRSN)

Hello Jackson69, We are sorry to hear about your user experience with WD Black 1TB WD_Black SN850X NVMe Gaming Storage Solid State Drive. Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome. You can open a support ticket on the given link, the customer support team get back to you in a earliest possible time. Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/ We will be happy to assist you.

Hello MiguelLC, We are sorry to hear about your user experience with WD_Black SN850X NVMe Solid State Drive and appreciate your time providing this review and bringing this matter to our attention. Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome. You could also raise a support ticket on the given link, the customer support team get back to you in a earliest possible time. Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/ We will be happy to assist you. All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital. Need Help? Please see our "'Contact Us" page for information.

Hello, We are sorry to hear about your online shopping experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention. We do apologize if you are having any issues with your drive. We would recommend reaching out to our Technical Support team, as we would be glad to assist you with any troubleshooting options or possible warranty that the drive may have. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/ All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure good overall user experience. Need Help? Please see our "'Contact Us" page for information.