Customer Reviews for Bentgo Deluxe Lunch Set, Blush (BGBDL1-M)

Hi Mompatt, Thank you for taking the time to share your feedback on the Bentgo Deluxe Lunch Bag. We’re glad you see how it could be useful for work, but we understand your concern that it’s not the most kid-friendly option and can be tricky to fit inside a backpack. The Deluxe Bag was designed with extra space and durability in mind, which makes it better suited for carrying separately. If you’re looking for something more compact and child-friendly, we’d be happy to recommend other Bentgo bag options that may be a better fit for your needs. Please feel free to reach out to us at [email protected] or 714-668-0300, and we’ll gladly help you find the best match. Thank you, Jessica Bentgo Customer Support

Hi E Laforest, Thank you for sharing your experience with the Bentgo Classic Lunch Box. We understand how frustrating it can be when the lid doesn’t close properly and food ends up spilling. A helpful tip: make sure the lid is fully aligned with the tray, the strap is use. If it’s still giving trouble, we’d love to help troubleshoot and ensure your lunch box works as intended. Please reach out to us at [email protected] or 714-668-0300. Thank you, Jessica Bentgo Customer Support

Hi Liliana, Thank you for sharing your experience with the Bentgo Classic. The lids are designed to stay secure when aligned properly and held in place with the strap, so it sounds like something may not be working as intended. A quick troubleshooting step is to double-check that the lids are pressed down firmly on all four sides before attaching the strap. If you’re still having issues, please reach out to us at [email protected] or call 714-668-0300 so our team can help you directly. Thank you, Jessica Bentgo Customer Support

Hi Sonya, Thank you for your feedback. We’re sorry to hear the stainless steel lunch box didn’t fit your Bentgo Deluxe Lunch Bag as expected. We appreciate your suggestion and will work to make sizing details clearer for our customers. If you’d like, we can help you find a lunch bag that’s a perfect fit for your container. Please reach out to us at [email protected] or (714) 668-0300—we’re happy to assist. Thank you, Jessica Bentgo Customer Support

Hello, Thank you for sharing your experience with us. We’re truly sorry to hear about the unpleasant odor in your new Bentgo Deluxe Lunch Bag lunch bag, especially after your thorough cleaning efforts. We understand how frustrating this must be after carefully selecting the perfect product. We’d love to assist you in resolving this issue so you can enjoy your lunch bag as intended. Below are some tips that may help eliminate the odor: Vinegar Solution 1. Fill a clean, half-gallon spray bottle with white distilled vinegar. Screw on the lid. 2. Spray the mold, and let soak for two to four hours. 3. Scrub the mold away with warm water and a scrub brush. 4. Rinse with water, and dry thoroughly. If these steps don’t resolve the issue, please don’t hesitate to reach out to us. You can contact us at [email protected] or give us a call at 1-657-275-3738 (Monday - Friday, 8 am - 5 pm PST). We’re happy to explore additional solutions for you. Thank you again for bringing this to our attention—we're here to help! Jessica Bentgo Support