Customer Reviews for Bentgo Kids Leak-Resistant Lunch Box, 3-Compartment, Green (BGOSTL-G)

Dear Spuddy, Thank you for sharing your detailed feedback on the Bentgo Kids Stainless Steel Lunch Box. We are very sorry to hear about the issues you experienced with the paint peeling and the difficulty your younger children are having with the closure. We sincerely apologize that the paint has peeled from your lunch box. You are correct that the lunch box is designed to be top-rack dishwasher safe for convenience, and we understand your frustration that washing it on the lower rack caused damage. We also appreciate you bringing up the issue with name tags and the closure, as this is valuable feedback for our product team. For the best long-term care, and as mentioned on our website, the box is top-rack dishwasher safe and hand washing is recommended to preserve the leak-resistant seal and locking clips. If you would like to discuss this further or explore options, please contact our customer support team directly at [email protected] or 657-275-3738. Thank you, Jessica Bentgo Customer Support

Hi Davedcdc, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Stainless Steel Lunch Box popping open. This lunchbox is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or [email protected] so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Hi Soap2030, Thank you for taking the time to share your Bentgo Kids Stainless Steel Lunch Box experience. We’re glad to hear you love the size and design of the lunchbox, but we’re sorry to learn about the issue with a soapy taste after washing. Sometimes dishwashing detergents can leave residue in silicone components or tight-seal areas, which may cause lingering taste or odor. We’d love to help you resolve this. A simple deep-clean method or replacement of the affected parts may quickly fix it so your little one can enjoy their lunches again. Please reach out to us at [email protected] or 714-668-0300, and our team will be happy to assist you right away. Thank you, Jessica Bentgo Customer Support

Hi Christin, Thank you for sharing your feedback on your Bentgo Kids Stainless Steel Lunch Box. Please note that we carry lunch bags that fit this lunchbox along with a drink, utensils and napkins. Feel free to reach out to our customer support team at (714) 668-0300 or [email protected] and we will be happy to help you choose the correct one for your needs. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from. Thank you, Jessica Bentgo Customer Support

Hi Ashley, Thank you for sharing your feedback on the Bentgo Kids Stainless Steel Lunch Box. We’re sorry to hear the shape and size didn’t work well with your existing lunch bags. This style was designed with a flat profile to give kids easy access to their meals, but we understand it may not fit all bag types. We’d love to help recommend other Bentgo lunch box options that are more compact and may better fit your child’s lunch bag. Please feel free to reach out to us at [email protected] or 714-668-0300, and our team will be happy to assist you. Thank you, Jessica Bentgo Customer Support

Hi Robin, Thank you for sharing your experience with the Bentgo Kids Stainless Steel Lunch Box. We understand how important it is for little ones to have a lunch box that’s both durable and easy to use, and we’re sorry to hear this one has been difficult for your children to open and close. We’d be happy to recommend some of our other Bentgo Kids lunch box options that are lighter and designed to be easier for younger children to manage on their own. Please reach out to us at [email protected] or 714-668-0300, and our team can help you find the best fit. Thank you, Jessica Bentgo Customer Support

Hi LBOG, We’re sorry to hear that your Bentgo Kids Stainless Steel Lunch Box hasn’t worked out as expected. We understand how important it is for little ones to have something easy to open and convenient to pack. While the stainless steel style is designed for durability, we do have lighter and easier-to-use Bentgo lunch box options that may be a better fit for your preschooler or kindergartener. Please feel free to reach out to us at [email protected] or 714-668-0300 and our team would be happy to help recommend an option better suited for your needs and assist further. Thank you, Jessica Bentgo Customer Support

Hi L M S, Thank you for sharing your experience with the Bentgo Kids Stainless Steel Lunch Box. We’re glad to hear you love the design and compartment sizes, but we understand how tricky it can be if the latches feel a bit stiff for smaller hands. If you’d like, our team would be happy to walk through some tips or help find another Bentgo lunch box that might be a better fit for your needs. Please feel free to reach out to us at [email protected] or call 714-668-0300. We’re here to help! Thank you, Jessica Bentgo Customer Support