Customer Reviews for Bentgo Kids Prints Lunch Box, Unicorn (BGSTLPT-UNI)

Hi Ashj, Thank you for taking the time to share your feedback. We’re sorry to hear that your Bentgo Kids Stainless Steel Lunch Box has become hard to close and lock. Our products are designed for everyday use, and we’d love the opportunity to look into what happened and help make this right. Bentgo items are backed by our warranty, and our team would be happy to assist with next steps. Please feel free to reach out to us directly so we can help at [email protected] or 657-275-3738. If you have your order details available, that will allow us to get things resolved as quickly as possible. Thank you again for bringing this to our attention. We appreciate the opportunity to help. Thank you, Jessica Bentgo Customer Support

Hello Rach080309, We appreciate you sharing your feedback. We’re sorry to hear that the exterior finish on your Bentgo lunch box is peeling. We understand how frustrating that can feel, especially when you expect the product to hold up throughout the school year. All Bentgo products are backed by our warranty, and we’d be happy to help look into this with you. Our team can also provide guidance on care and cleaning practices that can help preserve the appearance of the container. Please reach out to us directly at [email protected] or 657-275-3738, and we’ll be glad to assist. Having your order details handy will help us support you more quickly. Thank you again for letting us know. Thank you, Jessica Bentgo Customer Support

Hi Mom5, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Stainless Steel Lunch Box peeling off. We understand how frustrating this must be, and we want to make it right. These containers are backed by Bentgo's industry leading 2 year warranty. Please reach out to our customer support team at 1-657-275-3738 or [email protected] so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Hi LEMC, Thank you for sharing your feedback. We’re sorry to hear that the lunch box felt too large and wasn’t easy for kids to open. We understand how important it is for school lunch items to be kid-friendly and fit well into standard lunch bags. To help guide you in choosing the best option, we list the dimensions of our boxes on the product pages, which can assist in selecting the right size for your needs. Based on your experience, you may want to consider our Bentgo MicroSteel Lunch Box, which is designed to be lighter, easier to open, and suitable for school use. If you'd like any further assistance with finding the perfect fit or have more questions, please don’t hesitate to reach out! Thank you again for your input, and I hope we can help you find a lunch box that better suits your needs. Thank you, Jessica Bentgo Support 1-657-275-3738 [email protected]

Hi Derek, Thank you for taking the time to share your feedback about your Bentgo Kids Stainless Steel Lunch Box. We sincerely apologize that your experience hasn't been what you expected. Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at 1-657-275-3738 or [email protected]. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support

Dear Spuddy, Thank you for sharing your detailed feedback on the Bentgo Kids Stainless Steel Lunch Box. We are very sorry to hear about the issues you experienced with the paint peeling and the difficulty your younger children are having with the closure. We sincerely apologize that the paint has peeled from your lunch box. You are correct that the lunch box is designed to be top-rack dishwasher safe for convenience, and we understand your frustration that washing it on the lower rack caused damage. We also appreciate you bringing up the issue with name tags and the closure, as this is valuable feedback for our product team. For the best long-term care, and as mentioned on our website, the box is top-rack dishwasher safe and hand washing is recommended to preserve the leak-resistant seal and locking clips. If you would like to discuss this further or explore options, please contact our customer support team directly at [email protected] or 657-275-3738. Thank you, Jessica Bentgo Customer Support

Hi Davedcdc, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Stainless Steel Lunch Box popping open. This lunchbox is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or [email protected] so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Hi Soap2030, Thank you for taking the time to share your Bentgo Kids Stainless Steel Lunch Box experience. We’re glad to hear you love the size and design of the lunchbox, but we’re sorry to learn about the issue with a soapy taste after washing. Sometimes dishwashing detergents can leave residue in silicone components or tight-seal areas, which may cause lingering taste or odor. We’d love to help you resolve this. A simple deep-clean method or replacement of the affected parts may quickly fix it so your little one can enjoy their lunches again. Please reach out to us at [email protected] or 714-668-0300, and our team will be happy to assist you right away. Thank you, Jessica Bentgo Customer Support

Hi Christin, Thank you for sharing your feedback on your Bentgo Kids Stainless Steel Lunch Box. Please note that we carry lunch bags that fit this lunchbox along with a drink, utensils and napkins. Feel free to reach out to our customer support team at (714) 668-0300 or [email protected] and we will be happy to help you choose the correct one for your needs. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from. Thank you, Jessica Bentgo Customer Support

Hi LBOG, We’re sorry to hear that your Bentgo Kids Stainless Steel Lunch Box hasn’t worked out as expected. We understand how important it is for little ones to have something easy to open and convenient to pack. While the stainless steel style is designed for durability, we do have lighter and easier-to-use Bentgo lunch box options that may be a better fit for your preschooler or kindergartener. Please feel free to reach out to us at [email protected] or 714-668-0300 and our team would be happy to help recommend an option better suited for your needs and assist further. Thank you, Jessica Bentgo Customer Support