Customer Reviews for TCL 55’’ QM7K Series QD-Mini LED QLED 4K UHD Smart TV with Google TV ( 55QM7K)
27 reviews
Most helpful positive review
Posted Jan 2, 2026
Great picture and sound quality
Best picture I’ve seen besides oleds! Black levels are amazing. After doing minor adjustments to brightness it got even better.
10 out of 10 without a doubt.
10 out of 10 without a doubt.
VS
Most helpful critical review
Posted Jul 3, 2025
reclamação da TV tcl 55p635
tv não atualiza o software e não encontro em lugar nenhum para baixar o sofrer e atualizar via pen drive atendimento horrível da TCL vias canais de atendimento
Rayman
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Jan 2, 2026
Great picture and sound quality
Best picture I’ve seen besides oleds! Black levels are amazing. After doing minor adjustments to brightness it got even better.
10 out of 10 without a doubt.
10 out of 10 without a doubt.
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Response from Staples :
Hi Rayman,
We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV!
Thank you,
TCL Customer Support
January 5, 2026
75QM7K
Reviewed at:
tcl.com
Posted Dec 27, 2025
GREAT PICTURE
Great TV. ALSO, Tech agent JOY WAS FANTASTIC!!!!!
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Response from Staples :
Hi 75QM7K,
We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV!
Thank you,
TCL Customer Support
December 29, 2025
Tommi
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Oct 21, 2025
Fantastic
I bought this a few weeks ago on the day my Onn roku tv died an early death. The difference in picture quality is striking. The colors pop and the picture is unbelievably clear. Great tv.
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Response from Staples :
Hi Tommi,
We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family!
Thank you,
TCL Customer Support
October 21, 2025
Barbara13
Reviewed at:
tcl.com
Posted Oct 15, 2025
Geat feature
Shy was an excellent coach in getting me through the process. Patient and easy to understand.
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Response from Staples :
Hi Barbara13,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
October 15, 2025
Mama
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Oct 12, 2025
Dad
She's great 😃 kids don't complain cartoons all day and when dancing comes excellent rewatch memories
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Response from Staples :
Hi Mama,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
October 13, 2025
ELTV
Reviewed at:
tcl.com
Posted Oct 11, 2025
Great Picture
Purchased the tv a day ago and love the vibrant picture and ease in setup. Carolyn assisted me correcting an issue with audio and she was friendly and patient.
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Response from Staples :
Hi ELTV,
We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV!
Thank you,
TCL Customer Support
October 13, 2025
TV help
Reviewed at:
tcl.com
Posted Oct 7, 2025
Ferds was extremely helpful, patient and informative.
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Response from Staples :
Hi TV help,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
October 7, 2025
Roc55
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Sep 29, 2025
Great Value!
It's only been a few days since my purchase of a 55" QM7K TV but I am extremely satisfied with this TV. Picture brightness and contrast are excellent. Off axis viewing is as good or better than any LED TV I have owned prior. Was a breeze to set up, needed only 15 min. to tweek the picture settings to my liking.
Can not comment on the apps or steaming content as I am cur...
Can not comment on the apps or steaming content as I am cur...
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Response from Staples :
Hi Roc55,
We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy!
Thank you,
TCL Customer Support
September 29, 2025
DaveTCL
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Sep 24, 2025
Qmk7 service
Shy did really well. New TV cannot connect to Xfinity cable.
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Response from Staples :
Hi DaveTCL,
We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
September 24, 2025
Andie
Reviewed at:
tcl.com
Posted Aug 31, 2025
Excellent service!
Lucas is the best....i love my new TV
That's all.
........
That's all.
........
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Response from Staples :
Hi Andie, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support
September 2, 2025
Daddy'sqm7k
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Aug 23, 2025
Really good tvs
The qm7k is a great option if you are looking for a great tv with very vibrant colors and really clear picture I chose this brsnd over many others and am very happy I did the price I paid was a really great deal thank you tcl when I needed to register Pam from tcl was very helpful and a pleasure to speak with thanks again pam
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Response from Staples :
Hi,
We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
August 25, 2025
CoolBob
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Aug 17, 2025
Do Not Buy this TV, Opt for a Roku version.
I bought this TV 4 weeks ago and would not recommend it to anyone. When streaming programs in any streaming app the program will lock up (play back just stops and the image of what you are watching is frozen on the screen. This happens randomly but mostly after fast-forwarding or when pressing the SKIP function. When I hookup my Roku box and stream the exact apps and...
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Response from Staples :
Hi CoolBob,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
August 18, 2025
Tomm
Reviewed at:
tcl.com
Posted Aug 9, 2025
Jen, is the best! Very helpful and kind! She helped me with set up
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Response from Staples :
Hi Tomm,
We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
August 11, 2025
dickie
Reviewed at:
tcl.com
Posted Jul 21, 2025
excelont job setting it up
just bought this week a go just got set up he jid a execelont job helping me to set up this tv thank very much
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Response from Staples :
Hi,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
July 21, 2025
PW01
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Jul 17, 2025
SAD
I'm disappointed in this product, I had much higher hopes for it when buying. I bought this to replace my 2023 75" QM8 which had a much better clearer and more consistent picture across different content. This TV has a very inconsistent picture depending on content and after updating and making multiple adjustments, still not as clear as the older QM8.
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Response from Staples :
Hi PW01,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
July 17, 2025
atendimento
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Jul 3, 2025
reclamação da TV tcl 55p635
tv não atualiza o software e não encontro em lugar nenhum para baixar o sofrer e atualizar via pen drive atendimento horrível da TCL vias canais de atendimento
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Response from Staples :
Hi atendimento,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
July 3, 2025
Russ1
Reviewed at:
tcl.com
Posted May 27, 2025
Where is the detailed user manual? Not in box!
75" version bought this week Memorial Day sales....alll is good so far, but WHERE CAN WE FIND the detailed MANUAL?!! Not visible anywhere I've looked,.
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Response from Staples :
Hi Russ1,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
May 27, 2025
DavidL
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Apr 17, 2025
Fantastic... except for streaming sports
I've had this 65 inch QM7K TV for a few weeks and it is a beautiful TV.... Unless your streaming live sports. then its not so beautiful. It really is a great TV i think most people would love but for some reason Baseballs and golf balls (haven't had any live football yet) leaves a trail as the balls are traveling. For reference my Sony A90L TV did not have this issue. I...
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Response from Staples :
Hi DavidL,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
April 17, 2025
Robert72
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Apr 8, 2025
Outstanding Picture and Sound!
Beautiful picture and the sound is incredible. The subwoofers really make a difference. I'm looking forward to further updates to address some small issues. Overall a Beautiful television.
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Response from Staples :
Hi Robert72,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
April 8, 2025
Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Apr 8, 2025
The QM7K is a must buy! Also Nick from the support team is excellent!!!
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Response from Staples :
Hi ‘’’’,
We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family!
Thank you,
TCL Customer Support
April 8, 2025