Customer Reviews for Philips 3000 Series 9.5 Qt. Dual Basket Air Fryer, Black (NA35100)
161 reviews
Most helpful positive review
Posted Mar 8, 2026
Good design
Excellent product well designed - no complaints so far
VS
Most helpful critical review
Posted Jan 23, 2026
Horrible, Just worked 1 month+ then it broke
The airfyer was nice until it broke, it's been a week since it stopped working and it is almost imposible to reach support team to claim waranty.
It didn't last 2 months, we got our airfryer in november 25th and stopped working January 16th, and something important to add is that we didn't use it the first two weeks, this meaning it just worked like a month, I recomend...
It didn't last 2 months, we got our airfryer in november 25th and stopped working January 16th, and something important to add is that we didn't use it the first two weeks, this meaning it just worked like a month, I recomend...
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BunkerBoy
Verified Buyer
Reviewed at:
philips.com
Posted Mar 8, 2026
Good design
Excellent product well designed - no complaints so far
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jofu519
Verified Buyer
Reviewed at:
Versuni
Posted Feb 24, 2026
Love the steam function and form factor!
Bought this airfryer to replace an old one I had for 6 years. The steam function is a great upgrade. I've expanded my cooking to a ton of new recipes and ingredients and it's made preparing a quick, healthy, tasty meal pretty easy. The one trade-off I made between the old and new device is some functionality like roast, broil, dehydrate, etc. but given I primarily use t...
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jennyenny
Verified Buyer
Reviewed at:
philips.com
Posted Feb 10, 2026
2 drawers - all the options!
I’d been avoiding air fryers for so long, thinking my convection oven was the same thing. Boy was I wrong. This air fryer is wonderful. With the 2 drawers differently sized for any possible option, to how wonderful it heats up leftovers, to how amazing it roasted vegetables (even frozen veggies!!)
I’m so glad I got it and so happy with this specific air fryer.
I’m so glad I got it and so happy with this specific air fryer.
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Pepper/Stankest
Verified Buyer
Reviewed at:
Versuni
Posted Feb 3, 2026
Beautiful
Works great so far!!! I adore and enjoy my new dual bestie!!!
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Not nice
Reviewed at:
philips.com
Posted Jan 23, 2026
Horrible, Just worked 1 month+ then it broke
The airfyer was nice until it broke, it's been a week since it stopped working and it is almost imposible to reach support team to claim waranty.
It didn't last 2 months, we got our airfryer in november 25th and stopped working January 16th, and something important to add is that we didn't use it the first two weeks, this meaning it just worked like a month, I recomend...
It didn't last 2 months, we got our airfryer in november 25th and stopped working January 16th, and something important to add is that we didn't use it the first two weeks, this meaning it just worked like a month, I recomend...
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Response from Staples :
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Airfryer. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
January 26, 2026
Vegemite
Verified Buyer
Reviewed at:
philips.com
Posted Jan 18, 2026
I can highly recommend this Air Fryer.
Absolutely love this Air Fryer. It's great to be able to cook vegetables & meat at the same time using the two compartments. Took me a while to get used to the operating panel but once I learnt the functions it is great. This model is very easy to clean (I had an earlier single compartment model which was not as easy to clean). I also noted that this model is a lot qui...
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David9501
Reviewed at:
philips.com
Posted Jan 12, 2026
Brilliant for single person or couple
Absolutely love it. I had a single drawer Philips Air Fryer years ago and picked it even then that a second drawer would be perfect. The sync timer is brilliant and works to a t. The drawers go into the dishwasher. No hot or cold spots - just even cooking throughout. If I had anything to say about it, it would be that Philips just does not do the accessories well. ...
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Em S
Verified Buyer
Reviewed at:
Versuni
Posted Jan 5, 2026
Best purchase ever
Best air fryer ever! Love the steam and steamfry function.
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Pandab
Verified Buyer
Reviewed at:
philips.com
Posted Jan 3, 2026
Love the dual drawer and size
Still getting use to cooking with the air fryer however, everything so far has cooked perfectly and better than standard cooking methods.
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JenMacD
Verified Buyer
Reviewed at:
philips.com
Posted Dec 30, 2025
Simple to use and easy to clean!
Excellent product! Heaps of recipes available. 👍
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Mackas
Verified Buyer
Reviewed at:
philips.com
Posted Dec 29, 2025
Phillips clippers
Only used it and it worked better than expected, but will definitely using it again soon
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CEILEEN
Verified Buyer
Reviewed at:
philips.com
Posted Dec 15, 2025
NOT SATISFIED
I AM DISSATISFIED WITH THE PRODUCT THE AIR FRYER DOESN'T DO WHAT I WANT
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Response from Staples :
Thank you for sharing your feedback. We’re truly sorry to hear that the air fryer didn’t meet your expectations. It would be very helpful if you could let us know what you were hoping to achieve with the product. This will allow us to better understand your needs, offer tips or solutions that might improve your experience, and learn from your feedback to make our products even better.
You can contact us directly here: http://www.home.id/support ,to let us know about your experience and also we will assist with information, guidance or any issue you may have.
December 16, 2025
Aussie David
Reviewed at:
philips.com
Posted Dec 10, 2025
Brilliant for the kitchen
This darn (they won’t let me use the “real” word 😂) thing is absolutely brilliant. My only regret is I should've gotten it years ago. I am a single guy and this lets me put together incredible meals with absolutely no sweat. You cannot destroy chips in this thing even going out of your way and doing your darndest. Love it, get one and give one away at Christmas.
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Diana84
Verified Buyer
Reviewed at:
Versuni
Posted Dec 5, 2025
Amazing)))))
Amazing!!!! I loved , Loved, Loved!!!! You have tried !!!!
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AMRSAR
Verified Buyer
Reviewed at:
philips.com
Posted Dec 5, 2025
Philips Air Fryer
Good Product to Own. Easy to use. Helps save time .
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JOK17
Verified Buyer
Reviewed at:
philips.com
Posted Dec 3, 2025
Very versatile with 2 drawers
Effective, intuitive and very easy to use. 2 Drawers make the air fryer very versatile
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Response from Staples :
Thank you for your kind feedback! We’re delighted to hear that you find the air fryer effective, intuitive, and easy to use. It’s great to know that the two drawers add versatility and help meet your cooking needs 😊.
December 13, 2025
Munjili
Reviewed at:
philips.com
Posted Oct 28, 2025
Manuals
This item comes with no instructions and no manual, It is not acceptable to have to create accounts and register to use a basic product.
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Response from Staples :
Hello. To reduce our environmental impact, we’ve transitioned away from printed manuals. However, the full user manual is readily available online and can be downloaded at your convenience. This ensures you always have access to the latest information and guidance. Regarding the HomeID account, creating one is entirely optional. You can use the airfryer without registering. That said, registering unlocks connected features such as access to hundreds of recipes and personalized cooking support, designed to enhance your experience.
October 29, 2025
Iwasere
Verified Buyer
Reviewed at:
philips.com
Posted Oct 10, 2025
Philis airfryer
Absolutely brilliant should have bought it years ago so convenient and easy to wash!
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KeithandMarieB
Verified Buyer
Reviewed at:
philips.com
Posted Sep 20, 2025
Great results but no basic instructions provided
We have successfully integrated the Philips air fyer into our regular cooking processes and very much enjoy the results.
As yet we only use the machine in the most simple way and have not learned how to use the advance features of the machine. This is largely because the machine did not come with written instructions on how to operate the machine. We even had difficult...
As yet we only use the machine in the most simple way and have not learned how to use the advance features of the machine. This is largely because the machine did not come with written instructions on how to operate the machine. We even had difficult...
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Laguna75
Verified Buyer
Reviewed at:
philips.com
Posted Sep 19, 2025
Philips makes Good Quality products.
I also have an older Philips Air Fryer for many years now and it's performance and cook times are alot better but
I would still recommend this product.
I would still recommend this product.
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