Customer Reviews for TCL 85" QM8K Series LED 4K Ultra AI Enabled TV (85QM8K)
14 reviews
Most helpful positive review
Posted Dec 7, 2025
A Great TV
I was a little surprised at how good the picture is of the 65” QM8K. The build is very nice also. A great tv equal or better then some of the higher priced brands.
VS
Most helpful critical review
Posted Dec 27, 2025
Base too wide
The 14" base does not fit in my 10" mantle, which genious designed this?
djohn
Reviewed at:
tcl.com
Posted Jan 30, 2026
Blinks to black screen right out of the box.
Only had 1 day but love the picture. Do not love the remote. Does not have a way delete programs that are recorded on DVR. Also could use a fast fwrd and rewind button . I mean seriously. It also has been blinking black screen and back to picture. Going to try all the troubleshooting fixes shown online . So far the ones I have tried have not solved the issue.
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Response from Staples :
Hi djohn,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
TCL Customer Support
February 2, 2026
denton
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Dec 27, 2025
Base too wide
The 14" base does not fit in my 10" mantle, which genious designed this?
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Response from Staples :
Hi denton,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
December 29, 2025
BadSpeakers
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Dec 13, 2025
Greta picture poor sound quality
Poor sound quality. Was excited for the Bang and Olsum tuned speakers and wow did they disappoint.
My 20 year old Polk sound bar is better quality.
My 20 year old Polk sound bar is better quality.
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Response from Staples :
Hi BadSpeakers,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
December 15, 2025
Slaz55
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Dec 7, 2025
A Great TV
I was a little surprised at how good the picture is of the 65” QM8K. The build is very nice also. A great tv equal or better then some of the higher priced brands.
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Response from Staples :
Hi Slaz55,
We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family!
Thank you,
TCL Customer Support
December 8, 2025
Howielynn
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Dec 4, 2025
Awesome results
Just finished setup, awesome in every way. Have all components in other room was using a Harmony setup. Now with new remote no longer need. Have 5.1 surround sound and everything runs thru the receiver. Getting everything dialed in and couldn't be happier. This set does compete well with the OLEDs.
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Response from Staples :
Hi Howielynn,
We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy!
Thank you,
TCL Customer Support
December 4, 2025
Xavier327
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Oct 30, 2025
Great TV!
Great picture and features! Great value!
The features on this TV are amazing!
The features on this TV are amazing!
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Response from Staples :
Hi Xavier327,
We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy!
Thank you,
TCL Customer Support
October 30, 2025
wrath819
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Sep 28, 2025
Best TV for the money
This is the best TV on the planet, for the money.. It pairs well with a gaming console, and looks amazing watching NFL Sunday ticket.. much brighter than my Sony A80L, Even though on paper, the Sony is better
This is a great television...
This is a great television...
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Response from Staples :
Hi wrath819,
We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family!
Thank you,
TCL Customer Support
September 29, 2025
kit12345
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Sep 19, 2025
Awesome Tech Service
I am so grateful for the tech Patrick that helped me get set up. I have a few Roku's. This is my first google. It is so great. Thank you Patrick. Patient, professional and very kind,
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Response from Staples :
Hi kit12345,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
September 19, 2025
Flynn 71
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Jul 25, 2025
Great help
Xian did a great job helping me
Television works great
Picture is very good
Television works great
Picture is very good
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Response from Staples :
Hi Flynn 71,
We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family!
Thank you,
TCL Customer Support
July 25, 2025
Jonathan B.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Jul 17, 2025
Superb Picture, But Audio Leveling Needs Tweaking
I’ve been looking forward to this TV for months, and overall, I’m extremely happy with it. The picture quality is stunning, and it truly delivers a premium experience. The only reason I’m giving it four stars instead of five is because of the volume leveling. Compared to my previous TCL QM8 (same size), the sound on this model seems much quieter. I now have to raise the...
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Response from Staples :
Hi Jonathan B.,
Thank you for your feedback regarding the volume level. This product features an advanced Bang & Olufsen audio system, designed to faithfully reproduce original sound quality and preserve every detail as intended by the creator. To enhance your experience, the default volume is set to 40, but feel free to adjust it to your preference. We understand that this may be different from other devices you have used but are confident you’ll enjoy the exceptional sound quality as provided by Bang & Olufsen. If you need any further assistance, please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
July 17, 2025
WhereUrActual8ks??
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Jul 15, 2025
You lost me at 'Google'
You lost me when you partnered with Google.
I'd rather give Samsung my data.
I'd rather give Samsung my data.
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Response from Staples :
Hi,
Thank you for taking the time to provide your feedback. TCL has proven to deliver what consumers seek out in their quest for premium entertainment – high quality, simplicity, and content at a great value - with strategic partners to offer TVs with various operating systems. This includes Google TV, Fire TV, and Roku TV operating systems. All of the models in these lineups offer distinct features for those looking for the best TV to not only complement their entertainment systems but also their smart home setups. Each platform has its particular strengths, and we are confident that each will find fans. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
July 15, 2025
Ewok
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
tcl.com
Posted Jun 25, 2025
Phenomenal TV!
I’m loving my 75 in qm8k. Coming from a 65 lgcx I am not disappointed! I also have a question. I would love to calibrate this tv so it matches my laptop screen for photo purposes. Does this tv accept 3d luts? And what programs can I use to calibrate it?
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Response from Staples :
Hi Ewok,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
TCL Customer Support
July 1, 2025