Customer Reviews for Brother P-Touch PT-H500LI Portable Label Maker (PTH500LI)
Item # : 267855
Model # : PTH500LI
Print and customize labels easily with this Brother P-Touch label maker.
- Label maker for quick organization of items and documents
- Maximum print speed up to 1.18 ips for enhanced productivity
Add to list
11 reviews
Most helpful positive review
Posted Jul 23, 2015
I would buy this product again.
Very easy to use.
VS
Most helpful critical review
Posted Jan 8, 2019
Missing Parts & Brother NO Help
I purchased this fairly expensive Labeler because it could handle a wide tape size. It came with no AC power cord (It was supposed to because the "LI" stands for lithium rechargeable battery. Except you can't recharge it without the charger, which wasn't in the box.
M K.
Verified Buyer
Posted Jul 26, 2022
N/a
Found it complicated to assemble
0up votes 0
0down votes 0
Report
Kguy
Reviewed at:
brother-usa.com
Posted Jan 21, 2022
Terrible user manual
Being new to a label maker, the user manual for this product is terrible. When opening the back cover to insert the tape the sticker that says not to move this lever by hand with an arrow pointing to it is very obvious. So, trying to install my first tape in the machine, I was unable to and subsequently ruined a cassette. After moving the lever by hand that you aren't ...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
I understand the manual might be difficult to follow if is the first time using a labeler, please feel free to contact Brother customer support at www.brother-usa.com for any support needed, we will be happy to help you.
Brother, January 21, 2022
Reviewed at:
brother-usa.com
Posted Jan 8, 2019
Missing Parts & Brother NO Help
I purchased this fairly expensive Labeler because it could handle a wide tape size. It came with no AC power cord (It was supposed to because the "LI" stands for lithium rechargeable battery. Except you can't recharge it without the charger, which wasn't in the box.
0up votes 0
0down votes 0
Report
Summit
Reviewed at:
Staples Business
Posted Jul 23, 2015
I would buy this product again.
Very easy to use.
0up votes 0
0down votes 0
Report
Svein
Reviewed at:
brother-usa.com
Posted Jul 6, 2015
Disappointed
Compared to my PT-1650, the PT-H500LI falls short. My 1650 failed and I choose the 500LI as its replacement.
On flag printing, the print font size is not user changeable.
For repeat cable wrap you cannot use 1/2 " cable wrap tape.
Unfortunately these limitations are not adequately disclosed in the literature and are key features in my use. The result - My poor rating
On flag printing, the print font size is not user changeable.
For repeat cable wrap you cannot use 1/2 " cable wrap tape.
Unfortunately these limitations are not adequately disclosed in the literature and are key features in my use. The result - My poor rating
0up votes 0
0down votes 0
Report
newtobrother
Reviewed at:
brother-usa.com
Posted Apr 23, 2015
Great Product-Questionable Support
I received my H500 li on 04-03-15, read the quick start guide and charged the battery. From the first time I turned it on I noticed that the LCD had a blank area across the top. This area (approx. .10 in wide) left most of the screens with letters missing the top section. It took 3 calls to tech support to talk to a person, I reset the unit as instructed, the display re...
Read full review
0up votes 0
0down votes 0
Report
Paula K.
Posted Apr 22, 2015
Great Product-Questionable Support
I received my H500 li on 04-03-15 read the quick start guide and charged the battery. From the first time I turned it on I noticed that the LCD had a blank area across the top. This area (approx. .10 in wide) left most of the screens with letters missing the top section. It took 3 calls to tech support to talk to a person I reset the unit as instructed the display re...
Read full review
1up votes 1
0down votes 0
Report
Dragonbird
Reviewed at:
brother-usa.com
Posted Apr 13, 2015
Great quality and easy to use.
First impressions, it appears well made. Feels solid when you hold it, not like a cheap toy.
Buttons are well marked and easy to read even for my old eyes. The display is backlit and also
very easy to read. I like the fact that you can use the supplied rechargeable battery pack or
your own batteries.
We needed a printer that would work for regular labeling and for label...
Buttons are well marked and easy to read even for my old eyes. The display is backlit and also
very easy to read. I like the fact that you can use the supplied rechargeable battery pack or
your own batteries.
We needed a printer that would work for regular labeling and for label...
Read full review
0up votes 0
0down votes 0
Report
Paula K.
Posted Apr 12, 2015
Great quality and easy to use.
First impressions it appears well made. Feels solid when you hold it not like a cheap toy. Buttons are well marked and easy to read even for my old eyes. The display is backlit and also very easy to read. I like the fact that you can use the supplied rechargeable battery pack or your own batteries. We needed a printer that would work for regular labeling and for label...
Read full review
1up votes 1
0down votes 0
Report
volover
Reviewed at:
brother-usa.com
Posted Oct 29, 2014
Easy to use
This is the first time I have used a device like this. The price appears to be reasonable with all of the features. The instructions are very understandable with no problems. I like the rechargeable "Take-It-Anywhere" option as the work can be done in the field etc.
0up votes 0
0down votes 0
Report
Paula K.
Posted Oct 29, 2014
Easy to use
This is the first time I have used a device like this. The price appears to be reasonable with all of the features. The instructions are very understandable with no problems. I like the rechargeable "Take-It-Anywhere" option as the work can be done in the field etc.
0up votes 0
0down votes 0
Report