Customer Reviews for Brother HL-L8260CDW USB, Wireless, Network Ready Color Laser Printer
Item # : 2706345
Model # : HLL8260CDW
Functionality
Single-Function
Cartridge type
Toner
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Price is $469.99
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Over 30
196 reviews
Most helpful positive review
Posted Sep 8, 2025
Great printer. Somewhat finicky. Very heavy!
The printer does a great job but it can be a little sensitive at times.
VS
Most helpful critical review
Posted Jan 6, 2025
Issues with connectivity
I cannot print via AirPrint via my Mac and I also could not set up wireless WiFi either. No drivers on the website either.
MARY A.
Reviewed at:
Staples Business
Posted Sep 8, 2025
Great printer. Somewhat finicky. Very heavy!
The printer does a great job but it can be a little sensitive at times.
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RAY B.
Posted May 15, 2025
Great laser printer
We are very happy with this printer. The second one we have owned - same model
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Reviewed at:
brother-usa.com
Posted Mar 28, 2025
First Thoughts
Easy to set up. Interfaced well with devices. WiFi on demand. The one puzzling thing is it pauses after it has printed 8 or 10 pages, then continues, then pauses again and on and on. That reduces the pages per min, but that seems to be the only consequence. Otherwise, well pleased.
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JR Holcomb
Reviewed at:
brother-usa.com
Posted Jan 6, 2025
Issues with connectivity
I cannot print via AirPrint via my Mac and I also could not set up wireless WiFi either. No drivers on the website either.
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Response from Staples :
We understand you are experiencing connectivity issues with the Brother HL-L8260CDW. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
January 14, 2025
Kenn
Reviewed at:
brother-usa.com
Posted Nov 6, 2024
A really great machine.
My wife bought one and loves it, so I purchased one for my office. I love it too.
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Jay X
Reviewed at:
brother-usa.com
Posted Oct 10, 2024
Really not what I hoped
Was really excited to get my first brother printer, but it's actually been quite disappointing. The print quality is pretty nice, but the wireless connection is finnicky -- it often drops data when transferring the file to the printer, resulting in very strangely missing data on the print itself. The multimedia tray also doesn't really work; the way it tries to roll the...
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Response from Staples :
Thanks for taking the time to review your experience with the Brother HLL8260CDW. We appreciate your feedback. I’m sorry to hear that you are having wireless connection issues with the Brother HLL8260CDW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/HLL8260CDW
October 11, 2024
Chris
Reviewed at:
brother-usa.com
Posted Oct 3, 2024
Great except for manual feed
I bought this unit as a replacement for an HL-L8360CDW that I had for 5 years and that performed flawlessly, mostly printing labels for the products we make. This new model does use the same color cartridges and prints very well, I am very pleased with the print quality and page cost. The only flaw I have discovered is that when using the manual feed tray, it will only ...
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S.S.
Posted Aug 21, 2024
So far excellent
I've had this printer for only a week but it has far exceeded my expectations. It printed a ~400 page document that literally killed my last printer (huge image files) quite quickly and with great image quality. I'm very happy with my purchase. FYI it comes with the first batch of ink (no need to buy extra ink to make it work).
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rimrockrose
Reviewed at:
brother-usa.com
Posted Aug 15, 2024
"No Paper"
Every time I try to print something, the printer tells me there is "no paper". I always have paper in this printer. I have to take all the paper out and put it in again multiple times before it will print. What is wrong? It's a BRAND NEW printer.
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Response from Staples :
Thanks for taking the time to review your experience with the Brother HLL8260CDW. We appreciate your feedback. I’m sorry to hear that you are having No Paper Error with the Brother HLL8260CDW. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32407190003/workspaceContext/workspace/processedPrint/Answer/144504
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/HLL8260CDW
August 16, 2024
Vickie P
Reviewed at:
brother-usa.com
Posted Jun 27, 2024
AWESOME PRINTER
This printer is one of the best I've ever owned. I love that it's wireless!!
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Kristin
Reviewed at:
Quill
Posted Feb 20, 2024
Terrible Print Speed
Do not buy this printer if you need your print speed faster! This machine is way too slow for an office!!!!!! Do not know what has happened to Brother products
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Mazikeen
Reviewed at:
brother-usa.com
Posted Jan 7, 2024
Bad Printer
Bought this unit and the print quality sucks, the heat rollers continue to tear and destroy anything that is printed with a stripe down the sheet, finding replacement parts is near impossible to even get it fixed. Not worth the money - the paper tray clip broke and there aren't any replacements available unless you want to purchase the entire bottom tray. We use the pri...
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Response from Staples :
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
January 10, 2024
WILEY M.
Posted Dec 5, 2023
Great printer purchase and delivery
My last color laser by Brother was 17 years old. This new printer is a near duplicate of that small office work horse. I get clean color-correct and timely copies now. Staples did a great job of making my purchase experience as easy as it gets.
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Sandra F
Reviewed at:
Quill
Posted Nov 21, 2023
Disappointed
I had to replace the workhorse HP printed I had after 8 years and I read reviews for comparison. I ended up buying this one. Unfortunately there is no comparison. On the Brother the print quality is worse the colors are not true the cartridges last about a fourth of the time of the HP cartridges and the HP will still allow you to print until all the cartridges are...
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Chuck E
Reviewed at:
brother-usa.com
Posted Aug 1, 2023
Love this printer
Recently purchased this laser printer as a replacement for a HP Color Laserjet. After nearly a month of home/small office usage, I am extremely pleased with my purchase. The printer responds very quickly, has duplex printing and has not had any paper jams/misfeeds that were frequently seen on the HP. Output has been very good and my wife, a realtor, loves it. The pr...
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F_M_K
Reviewed at:
brother-usa.com
Posted Jun 2, 2023
Minor Issues
Great machine. Have issues getting devices to print wirelessly tho. Havent yet figured out how to make it print double sided thats not on the short end (despite the setting calling for the long end.)
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Stan Lee
Reviewed at:
brother-usa.com
Posted May 16, 2023
not recommended
this printer is not good, highly unrecommended. two thumbs down
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Response from Staples :
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Brother Customer Service, May 16, 2023
Romeo Sierra
Posted Mar 16, 2023
Ethernet Port Defective
The Ethernet port would not pick up an IPv4 address from my DHCP server and printer self assigned an address in the 169.254 range. I tried a static address and this also failed. The link light was on but i could not ping or browse to the printer. I tried known-good cables and switch ports to no avail. Spent 1.5 hours with Brother support chat; still no luck. Stap...
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David
Reviewed at:
brother-usa.com
Posted Feb 7, 2023
Printer worked fine it’s not so great at pictures!
Never ever got the number of pages the toners said!
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Response from Staples :
We understand your Brother HL-L8260CDW cartridges did not last long. We'd like to help. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Brother Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support
Brother Customer Service, February 7, 2023
C_G_
Reviewed at:
brother-usa.com
Posted Jan 10, 2023
Nice, affordable color laserjet printer.
Very dependable. Wi-Fi is a little complicated. My only complaint is feeding envelopes into the front tray, and during the process of being pulled into the printer and somewhere along the way, the envelope has gets wrinkled along the bottom, probably between rollers.
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