Customer Reviews for Melissa & Doug Freestanding Wooden Fresh Mart Grocery Store (9340)
Item # : 2761596
Model # : 9340-BULK
Shopping and playful purchasing is exciting at the sturdy wooden Fresh Mart Grocery Store!
- Free-standing sturdy wooden grocery store for playful shopping
- Includes hand-cranked conveyor belt, Beeping "Scanner," bagging area, card swipe machine, and cash drawer
Price is $307.09
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Over 30
199 reviews
Most helpful positive review
Posted Nov 15, 2024
Love it. Just need a couple of replacement parts
Anyway to replace the pen and the refrigerator door? Both have broken. Love it otherwise!!!!!?
VS
Most helpful critical review
Posted Jan 13, 2025
Scanner never worked
I just assembled this for my kids and the most important part the scanner doesn’t work what a waste of time.
Danielle
Reviewed at:
Melissa and Doug
Posted Apr 7, 2025
Not the quality I expected for the price
Pretty disappointed with the quality of this grocery store. For the price I expected better, we purchased it in the fall as a Christmas gift for my 2 year old,along with most of the available accessories and just over 90 days later the fridge door is already broken, the scanner picks and chooses when to work and this is definitely NOT wood. As we also have a younger chi...
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Response from Staples :
Hi Danielle,
Thank you for your post and bringing this to our attention. Unfortunately, your Fresh Mart is outside of our warranty period and we are unable to replace the door or the scanner for you.
We are sorry we could not be of more help.
Your Friends at Melissa & Doug
, April 8, 2025
King M
Reviewed at:
Melissa and Doug
Posted Jan 13, 2025
Scanner never worked
I just assembled this for my kids and the most important part the scanner doesn’t work what a waste of time.
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Response from Staples :
Hi!
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about your experience with the scanner. Please give us a call at 800 284 3948. Anyone on our friendly consumer care team will be happy to help you.
Your Friends at Melissa & Doug
, January 14, 2025
Marions1
Reviewed at:
Melissa and Doug
Posted Jan 5, 2025
Scanner broken
I bought this for my son for Christmas and the scanner has already broken. Pretty disappointed for the price of this it should be functioning. Seems like it’s a big issue with this product.
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Response from Staples :
Hi!
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about your experience. Please give us a call at 800 284 3948.
Your Friends at Melissa & Doug
, January 6, 2025
Grammyjen
Reviewed at:
Melissa and Doug
Posted Nov 15, 2024
Love it. Just need a couple of replacement parts
Anyway to replace the pen and the refrigerator door? Both have broken. Love it otherwise!!!!!?
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Kiki
Reviewed at:
Melissa and Doug
Posted Feb 26, 2024
Pricey
With the repeated negative reviews, it may not hurt so bad if you lower the price
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Janice
Reviewed at:
Melissa and Doug
Posted Feb 7, 2024
Grocery Mart issue
Bought the fresh mart for grandkids for Christmas and they love it but the design of the refrigerator door is flawed. Just a little plastic clip that has broken off with minimal use. Very disappointed
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Response from Staples :
Hello Janice,
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about the issue you are having with your Fresh Mart Grocery Store. Please call us at 800-284-3948 and anyone on our friendly consumer care team will be happy to assist you.
Your friends at Melissa and Doug
, February 8, 2024
Bigbob
Reviewed at:
Melissa and Doug
Posted Jan 1, 2024
Disappointed
We got the grocery store for my grandson. Everything went well with the assembly until we got to the refrigerator door. The door would not stay on. After a few times the clip on the bottom broke off. I was looking at past reviews and see that this has been an issue for over three years. Part of the problem is that the spring clip cannot hold the weight of the door, this...
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Response from Staples :
Hello Bob,
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about the issue you are having with your Fresh Mart Grocery Store . Please call us at 800-284-3948 and anyone on our friendly consumer care team will be happy to assist you.
Your friends at Melissa and Doug
, January 4, 2024
Christy
Reviewed at:
Melissa and Doug
Posted Dec 1, 2023
Fresh Mart
Although priced a little too high, the girls love it !
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Rwhite
Reviewed at:
Melissa and Doug
Posted Aug 26, 2023
Pieces
Love the idea of this product and what it can offer. But yall need to offer replacement parts. The pen for the credit machine lasted a few weeks. The door for the refrigerator doesn't stay on. As a child in the 80s I had little tikes. Replacement parts were easy to order.
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Response from Staples :
Hello!
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about the issue you are having with your Fresh Mart Grocery Store. Please call us at 800 718 5365. Anyone on our friendly consumer care team will be happy to assist you.
Best,
Your Friends at Melissa & Doug
, August 28, 2023
Markl
Reviewed at:
Melissa and Doug
Posted Aug 23, 2023
Let’s play store
Purchased for a four year old birthday. Assembled night before. When grand daughter got up her present was ready to use. She loved it and her older brother did too. All the pieces fit perfect and all the pieces were there.
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Drea
Reviewed at:
Melissa and Doug
Posted Jul 18, 2023
Grocery store
I order this and got it today, it took me about 3hrs to put it together and my kids love it. My only problem is it's missing the frame around the produce sign. On your website it doesn't show it not even on the box that you show on your website but on my box that I received it does . I am wondering if there is anyway of me getting it. I have friends that have this sam...
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LizB
Reviewed at:
Melissa and Doug
Posted Apr 22, 2023
Fun interactive toy
Super fun interactive store
I got it for my daughters 3rd birthday and she loves it
She plays with it non stop
My 10 month old is able to play with one side of it while my 3yr old plays with the check out counter and both are happy (my 10 month old tends to get into my 3yr olds personal space always) but with this toy both girls play one side of it
Definitely takes ti...
I got it for my daughters 3rd birthday and she loves it
She plays with it non stop
My 10 month old is able to play with one side of it while my 3yr old plays with the check out counter and both are happy (my 10 month old tends to get into my 3yr olds personal space always) but with this toy both girls play one side of it
Definitely takes ti...
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Pam R.
Reviewed at:
Melissa and Doug
Posted Apr 10, 2023
Disappointed
Scanner was broken. M &D employees state it will be 90 days before they are back in stock.
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Response from Staples :
Hi,
We are sorry to hear that your scanner was broken. We do expect a shipment in 90 days and will ship one out just as soon as we receive them.
Your Friends at Melissa & Doug
, April 11, 2023
Mom of two
Reviewed at:
Melissa and Doug
Posted Apr 2, 2023
Extremely easy to put together, very sturdy
Extremely easy to put together with clear, easy to follow directions and every part clearly labeled. Everything included to put together (but I used a better screwdriver for comfort). Very sturdy and well made parts. Both toddler and baby have pulled up on it and it hasn’t budged at all. Fits nicely in our small kitchen so the kids can pretend play side by side while we...
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Kelly
Reviewed at:
Melissa and Doug
Posted Jan 24, 2023
Cute toy, but the fridge/freezer door needs work
The Fresh Mart Kitchen is super adorable, even Grandma said she wants to play with it! We bought this for our 3 year old for Christmas, but our 7 year old and 12 year old play with it also. My 12 year old daughter and her friends enjoy playing with it haha! The only con is that within a week of play our freezer door broke at the bottom hindge and the door was only simpl...
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skhull2
Reviewed at:
Melissa and Doug
Posted Dec 27, 2022
Closed Sign
We bought this for our daughter for Christmas & she absolutely loves it. While putting it together I noticed that the "closed" sign that goes on the belt wasn't included in the box, as is pictured on you website for the product. Oher than that, the instructions were very easy to read and assemble. So far, she spends about half of her day playing "grocery shop" and loves...
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Response from Staples :
Thank you for taking the time to leave a review. We take the quality of our products very seriously and we are sorry to hear about your experience. Please give us a call at 800 284 3948. Anyone on our friendly Consumer Care team will be happy to help you. Best, Your Friends at Melissa & Doug
Melissaanddougpwr, December 28, 2022
Tal
Reviewed at:
Melissa and Doug
Posted Dec 17, 2022
Love but fridge door broke immediately
My daughter loves it! Only negative is the fridge door broke within the first two weeks of play. She wasn't rough with it but the bottom peg snapped from opening and closing it.
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Kyra
Reviewed at:
Melissa and Doug
Posted Nov 28, 2022
Overall very cute- but fridge door
I just set this up for kiddos yesterday & its so cute! the fridge door broke immediately, my 3 yr old wasn't even rough with it.
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Response from Staples :
Hello Kyra, We're so glad to hear that your kiddos are having fun! Sorry to hear about the broken fridge door, please give us a call @ 800-284-3948 and we would be happy to help you! All the best, Melissa & Doug Consumer Care Team
Melissaanddougpwr, December 10, 2022
Kris
Reviewed at:
Melissa and Doug
Posted Oct 10, 2022
Not happy with "fridge door"
I would have expected the fridge door to be more sturdy and stronger like the rest of it. The door broke within the first 24 hours of playing with it. I would recommend to a friend but tell them to not attach the door.
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Courtney
Reviewed at:
Melissa and Doug
Posted Sep 19, 2022
Perfect for my two kids
Both my kids ages seven and three love this grocery store they can play with it all day. It is good quality and comes with a lot of pieces
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