Customer Reviews for EasyTech Premier PC Set-Up (In-Store)
133 reviews
Most helpful positive review
Posted Jul 6, 2025
Smooth transition
Matt did a great job of transferring all my "stuff" from my old PC to my new PC. He showed me how to free up lots of storage by keeping my pics in the cloud and NOT on my drive. It was ready when he said it would be.
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Most helpful critical review
Posted May 28, 2025
So far it is not going well. When I started up I got the message that the memory was low. I brought it to Staples where they checked it out and said it was fine. I hooked it up again and I got the message that memory was critically low (from HP). I am thinking of returning it again.
JAMES J.
Posted Aug 2, 2025
Original set up wasn't complete so we came back and then got a really good setup. Jacob was fantastic.
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WILLIAM M.
Posted Jul 6, 2025
Smooth transition
Matt did a great job of transferring all my "stuff" from my old PC to my new PC. He showed me how to free up lots of storage by keeping my pics in the cloud and NOT on my drive. It was ready when he said it would be.
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CONSTANCE B.
Posted Jun 18, 2025
Brad in tech support was amazing He went above and beyond to set up my new computer would highly recommend staples and Brad in tech support
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CAROLYN S.
Posted May 28, 2025
So far it is not going well. When I started up I got the message that the memory was low. I brought it to Staples where they checked it out and said it was fine. I hooked it up again and I got the message that memory was critically low (from HP). I am thinking of returning it again.
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Catherine M.
Posted May 18, 2025
Easy easy easy
I got all my data. It was like having my old computer back but without the problems. Easy!
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DAVID C.
Posted Apr 3, 2025
Tech was very helpful
Tech was very helpful and very knowledgeable
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BARB M.
Posted Mar 11, 2025
Fantastic service at Fort Collins Staples!
I really appreciate the tech assistance at this Fort Collins store. Sam went above and beyond my expectations to set up my new Laptop with a service contract and also to check my old laptop with its protection plan to move my data to the new one. I can always count on great service at Staples! Thanks Everybody!
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DEBORAH L.
Posted Jan 27, 2025
Advice was excellent my technician was able to do everything that needed to be done and delivery was fast.
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KARL W.
Posted Jan 9, 2025
Computer setup
Great store staff service and products. We’ve been customers since store opened.
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M.B.
Posted Jan 5, 2025
Great tech dept!
All employees who my husband and I worked with at the Staunton Staples tech desk including the manager were wonderful! These guys are so helpful and patient to put up with all the customer questions! They are knowledgeable and never seem to get "ruffled" at anything. Always ready to help. (Only issue is that this Staples needs more employees. These guys are reall...
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MARGO C.
Posted Dec 21, 2024
Very helpful and professional. Thank you
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EUGENE L.
Posted Nov 10, 2024
Set up
Set up was excellent. Ever is a great guy and did a real nice job
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JOHN J.
Posted Aug 27, 2024
PC set -up in store
Easy way to have files from your old computer transferred to the new computer. Salesman/teck was great.
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GEORGE P.
Posted Aug 20, 2024
Replacement computer
The tech Antonio handled the sale and asked many questions to make sure he understood what needed to be moved to the new computer then transferred the data to the new computer in a very timely manner and everything worked properly when I got the machine home!! Well done Antonio!!
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P.T.
Posted Aug 11, 2024
Easy tech set up
Staples staff each have great customer service skills. Jesse was so helpful and courteous. A great experience!
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ANN P.
Posted Jan 24, 2024
Definitely recommend
The setup for our new computer was done perfectly. It was done in a timely manor. I would recommend this to everyone. The staff was very professional and courteous.
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SHEREE N.
Posted Jan 14, 2024
Tim was extremely helpful! Thank you
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SUSAN B.
Posted Dec 18, 2023
Gary
Gary was excellent. He helped me understand step by step the entire process and even helped by carrying my laptop to my car. Very dedicated employee professional and kind.
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MARGARET C.
Posted Dec 11, 2023
I should have just done it myself!
It’s been a week and my documents that were transferred are an absolute mess! Tech person put them in Dropbox and One drive of which it was my goal to get rid of these. I was assured this afternoon all my files would be in the same place as my old computer but it was the same as 2 days ago. So I have brought it home and spent most of the night trying to put “humpty” ba...
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CATHY T.
Posted Dec 7, 2023
Staples laptop tech set up
Could not ask for a nicer and more knowledgeable tech than Anthony at the Dearborn Mi Staples store. He answered all my questions and had my new laptop set up within hours the same day I picked the online order. Perfection!
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