Customer Reviews for Printer Set Up (In-Store)
257 reviews
Most helpful positive review
Posted Aug 25, 2025
Great tech service at Staples WW.
Took a while to install because it was so tough. But it installed properly .
VS
Most helpful critical review
Posted Feb 2, 2025
Lost power cord
I carried the power cord in with the lap top and the all in one computer to install the new 365 Microsoft office. When we came to pick up the computers the power cord wasn't there. We made two trips to get the power cord with the tecks telling us that they could not find the cord. Finally the assistant manager came and looked where our computer was put and there she...
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TIMOTHY D.
Verified Buyer
Posted Aug 25, 2025
Great tech service at Staples WW.
Took a while to install because it was so tough. But it installed properly .
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KEN J.
Verified Buyer
Posted May 16, 2025
Salesperson Theo did an excellent job. Time was about average but his labor costs were perfect. I would recommend him to anyone.
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JOYCE Romano
Verified Buyer
Posted May 8, 2025
computer set up not printer
The Tech. did a great job. Efficient and fast service. Thank you.
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L.H.
Verified Buyer
Posted Feb 2, 2025
Lost power cord
I carried the power cord in with the lap top and the all in one computer to install the new 365 Microsoft office. When we came to pick up the computers the power cord wasn't there. We made two trips to get the power cord with the tecks telling us that they could not find the cord. Finally the assistant manager came and looked where our computer was put and there she...
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CERELINA L.
Verified Buyer
Posted Jan 12, 2025
Resetting my Epson Printer
Sir Dylan was able to figure out on what is wrong with the printer and eventually made it functional again. It works well until now. I am so thankful with his expertise. He made it perform perfectly.
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CHRISTINE H.
Verified Buyer
Posted Sep 9, 2024
Excellent Excellent Excellent very friendaly intelligent and professional lady who helped me.
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HURBERT H.
Verified Buyer
Posted Aug 15, 2024
He did a good job setting it up to my computer thanks
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PENELOPE W.
Verified Buyer
Posted Aug 15, 2024
Excellent
Excellent
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T.S.
Verified Buyer
Posted Aug 9, 2024
big help
TGhe two young guys Coel and Bfran don solved the issues I had trying to set up my computer. First they transferred the data then they were able to solve why my keyboard would not function. They did this in about an hour after I spent 4 hours on the telephone with HP. These two young men were patient t helpful and very supportive. I have always gotten good suppor...
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R.C.
Verified Buyer
Posted Aug 8, 2024
Printer Setup
Still can't get it to work correctly. Frustrating for sure!
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ANA R.
Verified Buyer
Posted May 4, 2024
Computer anti virus installed
The service by the store manager in caring for my computer was amazing. He was very polite and helpful. He installed the anti virus and updated and made sure that the antivirus company I chose would not automatically charge me via auto renewal for the upcoming year upon my request. Previously I had this happen and was very unhappy. I prefer to visit staples yearly and ...
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D.H.
Verified Buyer
Posted Apr 21, 2024
Printer set ip
I purchased a new laptop at another Staples store. They were unable to set it up including the printer which is an older model. Raymond is a genius at doing so many things with computers and printers and making them work!
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KRISTINA
Verified Buyer
Posted Mar 25, 2024
Staples tech team is the best.
We brought the laptop in and they were able to not only fix it but also upgrade it. They’re completely professional. The turn around and pricing was amazing. They are the best at what they do. An additional bonus if you’re not a computer wizard they still respect you and kindly point out helpful things (totally awesome).
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R.S.
Verified Buyer
Posted Mar 16, 2024
I am elderly and can't set things up without help.
I am elderly and can't set things up without help.
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J.A.
Verified Buyer
Posted Feb 3, 2024
Good service
Mr mangiello went above and beyond to help me solve my dilemma.
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APRIL T.
Verified Buyer
Posted Jan 23, 2024
Staples saves the day
I was afraid to install a new driver in my old computer so I took it to staples to do it. They found virus’s and fixed and did a bunch of things I needed done so my printer and computer would work. I could not have asked for better service it was nice to know my compter was safe and secure. Thank you staples.
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EUGENE E.
Verified Buyer
Posted Dec 17, 2023
Good service pleasant demeanor very competent Renaldo.
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MICHAEL K.
Verified Buyer
Posted Dec 12, 2023
The stores set-up of my new printer works perfectly.
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SYLVIA L.
Verified Buyer
Posted Dec 8, 2023
Renew Virus Protection
She was “Excellent!” Very friendly knowledgeable and helpful! Couldn’t have been nicer! Can’t thank her enough!
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LINDA S.
Verified Buyer
Posted Nov 16, 2023
Staples #1
I go to staples for all my computer needs whether it’s paper ink or tech services. I always receive excellent service. They have a marvelous print department too for business cards & other print needs. Thank you
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